As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Carlos Eduardo Gonzalez Duran FeatureClosed Pre-purchase questions for Amelia   Updated December 15, 2021 at 9:16am   4 Most recent comment from Marko Davidović:Hello Carlos, Thank you for purchasing Amelia, and for reaching out to us.When you have questions or issues which are not related to the title of the active ticket, please open a new ticket, and we wi ... Ema Question about a function of AmeliaClosed Pre-purchase questions for Amelia   Updated December 15, 2021 at 9:00am   4 Most recent comment from Uroš Jovanović:Hello Ema,Unfortunately, that is not possible with the plugin's built-in configuration. You could create a couple of services in the same category and for example, name them Service 1 30 min, Se ... Adam discount codeClosed   Amelia   Updated December 15, 2021 at 8:06am   2 Most recent comment from Marko Davidović:Hello Adam, Thank you for purchasing Amelia, and for reaching out to us.We need a little more information. Please send us more detail and a couple of screenshots of what exactly you want to achieve an ... Shira Feen Googe LinksClosed   Amelia   Updated December 15, 2021 at 8:03am   5 Most recent comment from Marko Davidović:Hello Shira,I'm afraid Felipe is right Google meet appears in Calendar and they have Google meet link there, as for Zoom that a different platform than Google, and their link can be sent directly ... Elodie Missing notificationsClosed Pre-purchase questions for Amelia   Updated December 15, 2021 at 6:41am   2 Most recent comment from [deleted]:Hello Elodie Thank you for reaching out to us. Please try to use this version of Amelia (attached to the message) and tell if it helps.If you have any more issues or questions feel free to ask, we wil ... William Sauvé Custom ContentClosed   wpDataTables   Updated December 14, 2021 at 11:30pm   4 Most recent comment from Aleksandar Vuković:Ah, that's great news, William!Thanks for letting me know!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Federica Marrone Not possible to select number of participantsClosed   Amelia   Updated December 14, 2021 at 11:17pm   13 Most recent comment from Aleksandar Vuković:Hello FedericaWhat you see is [ameliacatalog] booking form. The string that you see (Book Appointment) is not available in the Step-by-Step Booking form, which you're currently using on your sit ... Sara Pre-sale question regarding a functionnalityClosed Pre-purchase questions for Amelia   Updated December 14, 2021 at 8:24pm   2 Most recent comment from [deleted]:Hi SaraThank you for reaching out to us.Unfortunately you cannot set such limitations using the plugin's builtin features. I'll kindly ask you to add it as a feature suggestion on this pa ... Kylie Confirming customer email addressClosed   Amelia   Updated December 14, 2021 at 8:24pm   2 Most recent comment from [deleted]:Hi KylieThank you for reaching out to us. There is no such builtin feature but you can add required custom fields that would ask your clients to re-enter their information. Please have a look at our d ... Leo Import data from Google SheetClosed   wpDataTables   Updated December 14, 2021 at 4:34pm   6 Most recent comment from [deleted]:Hi Kenner82Even if you purchased with Envato you actually still have a purchase code, it is an Envato purchase code but it works for submitting a ticket. You can even open a pre-purchase ticket when ... Larry Kolinek results loading spinnerClosed   wpDataTables   Updated December 14, 2021 at 4:31pm   2 Most recent comment from [deleted]:Hi LarryThank you for reaching out to us.Unfortunately there is nothing we can do about the spinner thing with the plugin's builtin features but maybe you can do something to increase the loading ... Cliff Blade Service HoursClosed   Amelia   Updated December 14, 2021 at 3:20pm   10 Most recent comment from Stanislav Snagovskiy:You are welcome, Cliff,If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.Have a nice day! otshomampita pierre Problèmes de créneaux horairesClosed   Amelia   Updated December 14, 2021 at 3:00pm   10 Most recent comment from Uroš Jovanović:Hello,Glad we were able to assist you.Feel free to contact us if you have any other questions. Jan Google calendar links limitedClosed   Amelia   Updated December 14, 2021 at 2:42pm   2 Most recent comment from Stanislav Snagovskiy:Hello Jan, Thank you for reaching out to us. Please make sure that you enabled the "Remove Google Calendar Busy Slots" option in Amelia -> Settings -> Integrations -> Google Calendar and set the "Maxi ... Leo Table Tools looks different DocumentationClosed   wpDataTables   Updated December 14, 2021 at 1:51pm   2 Most recent comment from Aleksandar Vuković:Hello LeoYou only need to change the skin of your wpDataTables.This is coming from the Aqua skin:While this is the Light skin: