As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Carles Employee photo profileClosed   Amelia   Updated December 16, 2021 at 4:44pm   10 Most recent comment from Stanislav Snagovskiy:Hello Carles,I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features. The employee's profile picture can only be changed f ... Ahmed AL-Tablawy Can't search with translated languageClosed Pre-purchase questions for Amelia   Updated December 16, 2021 at 3:19pm   4 Most recent comment from Stanislav Snagovskiy:Hello Ahmed,Unfortunately, I don't see any locale applied here. You need to configure the multi-lingual plugin, so the locale (ar) is displayed in the URL.Also, you need to acquire the purchase ... Yoan "Multiple Booking" not being displayed on my catalog layout serviceClosed   Amelia   Updated December 16, 2021 at 1:56pm   4 Most recent comment from Stanislav Snagovskiy:You are welcome, Yoan,We are glad you were able to resolve your issue. I'm sorry to disappoint you, but regarding your second question, I can say that, unfortunately, something like this is no ... Lennart Øster AppointmentsClosed   Amelia   Updated December 16, 2021 at 1:35pm   6 Most recent comment from Stanislav Snagovskiy:Hello Anoop,Could you be kind to create a new ticket with your own issue? And could you provide us please with more information and screenshots, regarding this issue? So we will be able to reproduce ... U3A Port Phillip wpDataTables no longer works after upgradeClosed Pre-purchase questions for wpDataTables   Updated December 16, 2021 at 2:41pm   3 Most recent comment from Isidora Markovic:Hi Phillip,It is released fix for this issue and will be available in version 3.7.1 when Envato approve update. Sorry for inconvenience,Best regards.. Robin Tindall Multiple bookingsClosed   Amelia   Updated December 16, 2021 at 12:28pm   4 Most recent comment from Uroš Jovanović:Hello Robin,Thank you for reaching out to us.Unfortunately, this is not possible with Amelia's built-in features as discounts can only be applied through coupons or packages of services.Please ... nelson Amelia shortcode not showing on elementorClosed   Amelia   Updated December 16, 2021 at 11:22am   7 Most recent comment from Marko Davidović:Hello Nelson,When we go to the workshop page and select a "course" one booking open immediately you can see it in the pictureAnd it takes us right to the cartPlease tell us is it started to work in th ... Yamil Insaurralde Hiding the Price info on "Bookings" sectionsClosed   Amelia   Updated December 16, 2021 at 10:53am   10 Most recent comment from Uroš Jovanović:Hello Yamil,Thank you for your suggestion. We carefully follow customers' requirements and try to implement most of them if they appear in requests from time to time, so we will add them to our ... nelson Only logged in User can book event or serviceClosed   Amelia   Updated December 16, 2021 at 9:55am   2 Most recent comment from Marko Davidović:Hello Nelson, Thank you for purchasing Amelia, and for reaching out to us.Currently, there is no such feature built-in in Amelia. Amelia doesn't yet have a membership feature, but it will be de ... grace chan word wrap table column headerClosed   wpDataTables   Updated December 16, 2021 at 9:53am   2 Most recent comment from [deleted]:Hi GraceThank you for reaching out to us. We can enable wrapping for headers, but that will not give you any control over what goes in the next line, so it would break based on column's width. To ... Slick Design Customer - Employee relationship/link?Closed   Amelia   Updated December 16, 2021 at 9:52am   4 Most recent comment from Marko Davidović:Hello Slick,Unfortunately, currently, there is no such feature built-in in Amelia. What you want to achieve is not possible at this time.I'll kindly ask you to add it as a feature suggestion on� ... Petyo Atanasov Multiple Time SlotsClosed Pre-purchase questions for Amelia   Updated December 16, 2021 at 9:48am   2 Most recent comment from [deleted]:Hi Petyo Thank you for reaching out to us. I see two ways here. 1. If you use Appointments instead of Events, you can go to Amelia/Service/Edit service/Extras and add an Extra option there. Extras a ... Tiana Calendar TimesClosed Pre-purchase questions for Amelia   Updated December 16, 2021 at 9:32am   2 Most recent comment from Stanislav Snagovskiy:Hello Tiana, Thank you for reaching out to us. Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inher ... Steve Rio multi-day events (retreats)Closed Pre-purchase questions for Amelia   Updated December 16, 2021 at 9:28am   2 Most recent comment from Marko Davidović:Hello Steve, Thank you for your interest in our product, but unfortunately, the plugin cannot be used for multi-day bookings. It's currently limited to appointments and services with fixed dura ... Cesar Date pickerClosed   Amelia   Updated December 16, 2021 at 9:21am   2 Most recent comment from Marko Davidović:Hello Cesar, Thank you for purchasing Amelia, and for reaching out to us.Amelia doesn't have date and time settings, so to change the time format, you need to change the format in WordPress Gen ...