As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Saeed Heidari why discount not be available ?Closed Pre-purchase questions for wpDataTables   Updated May 10, 2022 at 12:29pm   6 Most recent comment from Miloš Jovanović:Hey, SaeedUnfortunately, we are not able to provide a specific discount from our end, but there is a 20% discount coupon if you'd like, on this page.I am hoping that will help. Pete Stevens synchronise with excelClosed Pre-purchase questions for wpDataTables   Updated May 10, 2022 at 11:17am   2 Most recent comment from Aleksandar Vuković:Hello Pete Thank you for reaching out to us. In order to use a file this big, you would need to import it, and once it's imported, wpDataTables reads the source file and creates a database table ... Alex Hinerfeld Date FormatClosed   wpDataTables   Updated May 10, 2022 at 10:57am   3 Most recent comment from Aleksandar Vuković:Hello AlexwpDataTables has predefined date formats in wpDataTables settings:However, the date format you're looking for is not available, and unfortunately, it can't be added easily. Please ... Martin Grether Employee > german translationClosed   Amelia   Updated May 10, 2022 at 10:55am   4 Most recent comment from Marko Davidović:Hello Martin,Please try it out this is the easiest and fastest approach. There is no reason not to work, we have a lot more options in Amelia/customize section we suggest trying them all out.Once you ... brian Johns new events and appointments won't loadClosed   Amelia   Updated May 10, 2022 at 10:53am   2 Most recent comment from Uroš Jovanović:Hello Brian,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Yashashree Does free version of wpDataTables work for Report builder add-on ?Closed Pre-purchase questions for wpDataTables   Updated May 10, 2022 at 10:39am   2 Most recent comment from Miloš Jovanović:Hi, Yashashree  I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3039899 For future reference, please don't ... Jonathan Nava Pasarela de pagos WompiClosed Pre-purchase questions for Amelia   Updated May 10, 2022 at 10:35am   2 Most recent comment from Marko Davidović:Hello Jonathan, Thank you for purchasing our product, and for reaching out to us.Amelia has integration with several payment systems such as: PayPal, Mollie, Stripe, WooCommerce and RazorPay. We do n ... Rob Huurman Change name Confirm ButtonClosed   Amelia   Updated May 10, 2022 at 1:55pm   7 Most recent comment from Uroš Jovanović:Hello Rob,Thank you for your patience.Words can be changed using POEDIT or Loco Translate for example very easily. I suggest you install Loco Translate and then translate these strings. If you wan ... Taeganlloyd google calendar syncClosed   Amelia   Updated May 10, 2022 at 10:13am   2 Most recent comment from Miloš Jovanović:Hi, TaeganlloydFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual t ... Jenny Event Booking mask: Infos of participantsClosed   Amelia   Updated May 10, 2022 at 9:31am   4 Most recent comment from Marko Davidović:Hello Jenny,You are most welcome, and we are glad that we were able to help you. To find the data from the custom fields you must go to Amelia/events and choose the event and click on attendeeAfter t ... Tung Truong Amelia not completing bookingClosed   Amelia   Updated May 10, 2022 at 9:25am   4 Most recent comment from Marko Davidović:Hello Tung Truong, Thank you for purchasing our product, and for reaching out to us.We are glad to hear that everything is working as it should. If you have any more questions please open another tic ... Darrell L Dipaling User InterfaceClosed   Amelia   Updated May 10, 2022 at 9:21am   2 Most recent comment from Marko Davidović:Hello Darrell, Thank you for purchasing our product, and for reaching out to us.There is no such option in Amelia, when a particular slot is already booked it will not appear as a booking option. For ... Brian D Lardner FunctionalityClosed Pre-purchase questions for wpDataTables   Updated May 18, 2022 at 1:24pm   3 Most recent comment from Miloš Jovanović:Hi, BrianSorry for all the waiting time that it took to test and confirm this.Unfortunately, this is not possible to create using any plugin's built-in functionalities.We will try to add a soluti ... Ezequiel Wittner Is there a demostration site available?Closed Pre-purchase questions for wpDataTables   Updated May 10, 2022 at 9:05am   4 Most recent comment from Uroš Jovanović:Hello Ezequiel, Sorry about the waiting time. We are sorry, but we are not fully understanding exactly how you got that message on the screen. Could you maybe record a video of this happening, and we ... Andrew FunctionalityClosed Pre-purchase questions for Amelia   Updated May 10, 2022 at 8:19am   2 Most recent comment from Uroš Jovanović:Hello Andrew,Thank you for expressing interest in the Amelia plugin.It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fi ...