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Public Tickets

Matt Sheeks Version 4.1 conflict with DiviClosed   Amelia   Updated November 17, 2021 at 11:50am   9 Most recent comment from [deleted]:Hi Matt!Thank you for contacting back and for letting me knowIn that case we can close this; I informed the team about the conflict with WP File Download.If you have any further questions or issues, ... Marjorie Jamin Coupons de réductionClosed   Amelia   Updated November 17, 2021 at 11:35am   2 Most recent comment from Marko Davidović:Hello Marjorie, Our support is in English only. Please translate the ticket and send it again to us so that we don't answer your ticket in the wrong manner. For shorter tickets, we can use goo ... Lovro handling and export of custom tablesClosed Pre-purchase questions for wpDataTables   Updated November 17, 2021 at 11:18am   5 Most recent comment from Isidora Markovic:Hi Lovro,Sorry for the late response, we have some agents that have contracted Covid-19, so our team is cut in half.No, at the moment we do not have API. It is in our TO DO LIST and it will be availa ... Fotis Marlagkitas customer name suggestionClosed   Amelia   Updated November 17, 2021 at 11:04am   2 Most recent comment from Aleksandar Vuković:Hello FotisWe currently have a couple of bugs related to this, and our developers are working on a fix.Sorry for the inconvenience. Clara Booking Service doesn't load on some pagesClosed   Amelia   Updated November 17, 2021 at 10:34am   15 Most recent comment from [deleted]:Hi Clara,thank you for letting me know; I'm happy to hear that update fixed itIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Jaya Employee NameClosed   Amelia   Updated November 17, 2021 at 10:30am   5 Most recent comment from Aleksandar Vuković:I'm sorry to hear that, Jaya, but I can understand, of course.Please log into http://store.tms-plugins.com/ with the credentials you received in your e-mail when you purchased the plugin, then ... Paul Borg-Barthet Wrong Phone NumberClosed   Amelia   Updated November 17, 2021 at 10:10am   4 Most recent comment from [deleted]:Hi Paul!Thank you for contacting back; I apologize once again for the delay that we are experiencing. It should change soon, and we will be able to reduce our response time.Absolutely, you can do tha ... Elin Breitholtz Show customers in employee calendarClosed   Amelia   Updated November 17, 2021 at 10:08am   2 Most recent comment from [deleted]:Hi Elin, thank you for reaching out to us! Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it ha ... Fredrik Sundlöf Select more then one timeslotClosed Pre-purchase questions for Amelia   Updated November 17, 2021 at 10:05am   2 Most recent comment from Miloš Jovanović:Hi Fredrik, A feature to book multiple time slots is currently not available, we do have it in plan but I can't say exactly when it will be implemented. There is no option to set exactly what yo ... Vinny Mulvey Blocking calendar hoursClosed   Amelia   Updated November 17, 2021 at 10:03am   10 Most recent comment from Aleksandar Vuković:Hello FredSorry for the late response.You can configure Days Off if you want to block whole days.You can add a period in Employee/Work Hours, by clicking on the "+" sign next to the day name, and add ... Aaron Load TimesClosed   Amelia   Updated November 17, 2021 at 9:43am   9 Most recent comment from Aleksandar Vuković:Hello AaronSorry for the late response.Unfortunately, screen sharing, phone calls, etc. are not included in the support we provide.The loading times depend on quite a lot of factors, from the number o ... samantha wakefield problems with price display after upgrade to 4.3Closed   Amelia   Updated November 17, 2021 at 9:16am   4 Most recent comment from Aleksandar Vuković:Hello MarkThanks for letting us know!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Luka Merging columnsClosed   wpDataTables   Updated November 17, 2021 at 9:08am   2 Most recent comment from Isidora Markovic:Hi Luka,Sorry for the late response, we have some agents that have contracted Covid-19, so our team is cut in half.Yes, but only with SQL based tables at the moment.If you have data in database you c ... Ever CHERRIER Paiement non validéClosed   Amelia   Updated November 17, 2021 at 8:52am   2 Most recent comment from Aleksandar Vuković:Hello there.Thank you for your purchase, and sorry for the late response.Please note that the only supported language is English, so make sure to translate your future responses.From what I understan ... Mehmet Soysal Set customized field for all eventsClosed   Amelia   Updated November 17, 2021 at 8:24am   4 Most recent comment from Marko Davidović:Hello Mehmet,JS files are modified (minimized) in the public version of the plugin (in our development environment is accessible), but unfortunately, I can not send you our source code because that ...