We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Jennifer Kidwell B70B4-35F6B-68F32-0D465-470F5Closed Pre-purchase questions for Amelia   Updated May 24, 2022 at 6:19pm   2 Most recent comment from Uroš Jovanović:Hello Jennifer,Thank you for reaching out to us.Can you please elaborate on how we can assist you?Looking forward to your reply. Brian enter data with formidable forms then edit that data tableClosed Pre-purchase questions for wpDataTables   Updated May 24, 2022 at 2:44pm   5 Most recent comment from Miloš Jovanović:Hi, Brian I am happy to see that you were able to create the solution for this.In order to request a refund for any licences that you don't need, here is how to do it the easiest way, through ... Lesley Olley Google CalendarsClosed   Amelia   Updated May 24, 2022 at 1:27pm   2 Most recent comment from Miloš Jovanović:Hi, LesleyFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... [email protected] Info. about refunds with AmeliaClosed Pre-purchase questions for Amelia   Updated May 24, 2022 at 1:24pm   4 Most recent comment from Uroš Jovanović:Hello Héctor,Glad to be able to assist you.Please reach out to us if you have any other questions. Thom Hounsell Linking to appropriate form from joined tablesClosed   wpDataTables   Updated June 8, 2022 at 6:18pm   3 Most recent comment from Miloš Jovanović:Hi, Thom My apologies that this took so long to get confirmation, i got the information from the developers.-I am sorry to disappoint, but only one MySQL table can be edited at a time. Queries from ... Renny Kelvy Two questions before I purchaseClosed Pre-purchase questions for Amelia   Updated May 24, 2022 at 1:18pm   2 Most recent comment from Marko Davidović:Hello Renny, Thank you for your interest in our product.We have the option to hide the option to choose an employee for the servicesand for events, you don't have to put an employee on the event, ... Dusan TIMESTAMPClosed   wpDataTables   Updated May 24, 2022 at 12:27pm   2 Most recent comment from Aleksandar Vuković:Hello Dusan. Thank you for your purchase.It's not included in the built-in features of the plugin, but there's a workaround: 1. Create a column (for example "Updated") in your table 2. In ... Jens Eisemann Add a css style to wpDataTables administration frontendClosed   wpDataTables   Updated May 24, 2022 at 11:55am   4 Most recent comment from Aleksandar Vuković:You're welcome, Jens, glad I could help.Please feel free to reach out to us if you have any further questions. Gerhard Reus Organizer and Staff NotificationsClosed   Amelia   Updated May 24, 2022 at 11:45am   6 Most recent comment from Uroš Jovanović:Hello Gerhard,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Jens Eisemann Style for “Conditional formatting”Closed   wpDataTables   Updated May 24, 2022 at 11:24am   4 Most recent comment from Aleksandar Vuković:You're welcome, Jens, glad I could help.Please feel free to reach out to us if you have any further questions. JOHN HORST JSON via variable?Closed   wpDataTables   Updated June 8, 2022 at 6:15pm   3 Most recent comment from Miloš Jovanović:Hi, John Sorry that it took so long, i got confirmation about this from our developers. We suggest to create a PHP Adapter, and instead of JSON to use a PHP Array. - There is a hook available in the ... Vignesh Content collaboration with wpamelia.comClosed Pre-purchase questions for Amelia   Updated May 24, 2022 at 1:19pm   3 Most recent comment from Uroš Jovanović:Hello Vignesh, I have checked with our marketing team.Our current company policy is not allowing guest posting.Please reach out to us if you have any other questions. Laurence Potter Update errorClosed   wpDataTables   Updated May 24, 2022 at 9:08am   2 Most recent comment from Miloš Jovanović:Hi, Laurence Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ... Karl Gilmore Change layout of all servicesClosed   Amelia   Updated May 24, 2022 at 8:39am   2 Most recent comment from Marko Davidović:Hello Karl,  Thank you for contacting us.When you have several questions or issues, please open a new ticket, and we will help you there. In that way, issues and questions which are related to diffe ... Jonathan Hoppes Customer Account not needed for specific productClosed   Amelia   Updated May 24, 2022 at 7:06am   4 Most recent comment from Marko Davidović:Hello Jonathan,We haven’t encountered this view before so we don’t know exactly what it looks like and what exactly and how you connected all of that. But option 2 is possible in Amelia. In Amelia ...