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Public Tickets

aline Services + CalendarClosed   Amelia   Updated February 10, 2022 at 2:43pm   2 Most recent comment from [deleted]:Hi AlineThank you for reaching out to us.You can do it with Work Hours and Special Days. Please check out our documentation about configuring your Employee's schedule here.If you need some furthe ... Ken Marshall Set Up QuestionClosed   Amelia   Updated February 10, 2022 at 2:34pm   4 Most recent comment from [deleted]:Hello KenI'm not sure that it will work. Each subdomain is treated as a separate site, so the database files of somesite.com are usually different from subsite.somesite.comIf you have the databas ... Patrick Cannot create new customers anymoreClosed   Amelia   Updated February 10, 2022 at 2:24pm   3 Most recent comment from Marko Davidović:Hello Patrick,We are glad to hear that everything has been sorted out. Also, we wrote to you in your another ticket that has a similar issue https://tmsplugins.ticksy.com/ticket/2977509 can you plea ... Mattias Button captions not translatedClosed   wpDataTables   Updated February 10, 2022 at 2:09pm   4 Most recent comment from Uroš Jovanović:Hello Mattias,Glad to hear that the issue has been resolved.Thank you in advance for the translated files. Feel free to contact us if you have any other questions. Cécile Gendre cannot enter name and email in form, just phone numberClosed   Amelia   Updated February 10, 2022 at 2:04pm   3 Most recent comment from [deleted]:Hi CécileWe are glad you were able to resolve your issue.If you have any more issues or questions feel free to open a new ticket. Ian Phillips subdomainClosed   Amelia   Updated February 10, 2022 at 2:04pm   2 Most recent comment from Marko Davidović:Hello Ian, Thank you for purchasing our product, and for reaching out to us.You can activate one license on one domain an unlimited number of subdomains. If you are having any issues with this we add ... Will Edwards do you have an app as well?Closed Pre-purchase questions for Amelia   Updated February 10, 2022 at 2:02pm   2 Most recent comment from [deleted]:Hello WillThank you for reaching out to us.Unfortunately, something like this is not possible. Amelia can only be used on a WordPress website, as a booking plugin.If you have any more questions feel ... Giam Date Pick Overflow CSS IssueClosed   Amelia   Updated February 10, 2022 at 12:43pm   6 Most recent comment from Marko Davidović:Hello Giam,When we went to your site we couldn't replicate the issue. When we try to book any service the calendar shows correctly, as you can see in the pictureCan you please try again and see i ... Patrick Booking element elementorClosed   Amelia   Updated February 10, 2022 at 12:19pm   16 Most recent comment from Uroš Jovanović:Hello Patrick,Feel free to contact us if you have any other questions. aline EVENTSClosed   Amelia   Updated February 10, 2022 at 10:50am   2 Most recent comment from Uroš Jovanović:Hello Aline,Thank you for reaching out to us.There are a couple of steps to create events in Amelia. First, make sure you have the employee created on the Amelia/Employees page.Once you have the emplo ... Maastek bookingClosed   Amelia   Updated February 10, 2022 at 10:40am   2 Most recent comment from Stanislav Snagovskiy:Hello Maastek, Thank you for reaching out to us. Сould you provide me with more information and screenshots, regarding this issue? So I will be able to reproduce it and help you. If you need some fur ... Zoe Jones Events- booking time optionsClosed   Amelia   Updated February 10, 2022 at 9:56am   4 Most recent comment from [deleted]:Glad I could help, ZoeIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Howard Weng Add extra information in catalog pageClosed   Amelia   Updated February 10, 2022 at 9:55am   2 Most recent comment from [deleted]:Hi HowardThank you for reaching out to us.Please feel free to search through our feature suggestion page, and see if someone may be already suggested this feature. If you can't see it, feel free ... Muzhil InquiryClosed Pre-purchase questions for Amelia   Updated February 10, 2022 at 9:52am   2 Most recent comment from [deleted]:Hello MuzhilThank you for reaching out to us.Yes, we have Custom Fields option to add more fields to your booking form so as to customize it to best match your business needs.The plugin can be transl ... Ryan Faucher Group Appointments For Separate TransactionsClosed   Amelia   Updated February 10, 2022 at 9:38am   4 Most recent comment from [deleted]:Hi RyanCreating 5 "phantom" employees could be a solution here. If you have an appointment booked at the same time slot, with the same employee and location, it's considered as a group appointmen ...