As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Karl Gilmore Maximum number of bookingsClosed   Amelia   Updated June 3, 2022 at 9:14am   2 Most recent comment from Uroš Jovanović:Hello Karl,Thank you for reaching out to us.Unfortunately, there is currently no such option to limit service to a number of bookings. You can suggest that feature on the following link: https://fea ... Steve how to set up so mutliple bookings for service with same employeeClosed   Amelia   Updated June 3, 2022 at 8:12am   3 Most recent comment from Uroš Jovanović:Hello Steve,Really sorry to hear that you are moving away from the Amelia plugin.Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side ... Ruud SPEED! Add extra thing in paymentClosed   Amelia   Updated June 2, 2022 at 11:06pm   3 Most recent comment from Miloš Jovanović:Hi, RuudSorry, i actually want to correct myself.There is perhaps something you can try. Amelia itself doesn't handle the payments but we have integration with several payment systems such as: P ... Ruud Delete the 'Capacity' on the booking formClosed   Amelia   Updated June 2, 2022 at 10:55pm   2 Most recent comment from Miloš Jovanović:Hi, RuudYes, you can do this by going into Customize section;Select your form type, in this case Catalog; And select for the Flow, Catalog Service :And here you can disable "Capacity" Visibility.Let ... Chuck Mannella Provider emailsClosed   Amelia   Updated June 2, 2022 at 8:46pm   17 Most recent comment from Miloš Jovanović:Hi, ChuckNo problem at all, we are going to pause any kind of testing or investigation.Let us know how it goes. Thank you Сергей Попов can't set calendar viewClosed Pre-purchase questions for Amelia   Updated June 2, 2022 at 7:01pm   3 Most recent comment from Miloš Jovanović:Hi, Сергей Sorry for the delayThis is correct, for Events, only the Event list is available in Lite version, the Calendar View is not available on it.  Sorry for the inconvenience.Also other ... LILIA Amelia disapears from my plugin listClosed   Amelia   Updated June 2, 2022 at 1:44pm   2 Most recent comment from Marko Davidović:Hello Lilia, Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Dee Hicks plugin download not workingClosed   Amelia   Updated June 2, 2022 at 1:18pm   4 Most recent comment from Stanislav Snagovskiy:Dear Dee,You are welcome,Please check out this article: Are You Getting “The link you followed has expired” Error in WordPress? If you have any more issues or questions feel free to ask, we will g ... adnaan qureshi custom columnClosed   wpDataTables   Updated June 2, 2022 at 12:17pm   9 Most recent comment from Aleksandar Vuković:Hi again Adnaan.Filters and hooks can be found on these pages:https://wpdatatables.com/documentation/information-for-developers/filters/https://wpdatatables.com/documentation/information-for-developer ... Kylie Notifications sent for cancelled eventClosed   Amelia   Updated June 2, 2022 at 12:03pm   2 Most recent comment from Stanislav Snagovskiy:Hello Kylie, Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... 4DisPLAY airtableClosed   wpDataTables   Updated June 2, 2022 at 11:58am   2 Most recent comment from Aleksandar Vuković:Hello there. Thank you for reaching out to us. Airtable is not on our "To-Do" list, but please feel free to visit our feature suggestion page and add this suggestion there. People can vote for sugge ... Gavin Johnson Missing Dependencies ErrorClosed   Amelia   Updated June 2, 2022 at 12:52pm   3 Most recent comment from Miloš Jovanović:Hi, GavinMy apologies. After consulting with senior colleagues, we will actually escalate this to our Developers; they will also take a look.Let me know if you see anything new from your end,and i wi ... Renny Kelvy Can I do a similar booking to this?Closed Pre-purchase questions for Amelia   Updated June 2, 2022 at 10:43am   2 Most recent comment from Marko Davidović:Hello Renny, Thank you for reaching out to us.Yes, you can achieve something similar with Amelia catalog shortcodeWe suggest that you take a look at our demos to get a better impression of what Amelia ... Ruud SPEED! Calender quistionClosed   Amelia   Updated June 2, 2022 at 10:07am   2 Most recent comment from Miloš Jovanović:Hi, Ruud I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3055802/Please send us credentials for your WP-Admin on ... Ruud CSS code of ShortcodeClosed   Amelia   Updated June 2, 2022 at 10:04am   4 Most recent comment from Marko Davidović:Hello Ruud,Thank you for clarifying, it helped us to understand what you meant. Unfortunately, what you want to achieve is not possible at the moment, but it is a good idea.I'll kindly ask you to ...