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Public Tickets

Imtiyaaz Riley Amelia not working properlyClosed   Amelia   Updated February 7, 2022 at 1:18pm   15 Most recent comment from Uroš Jovanović:Hello Riley,For the FTP credentials, you will have to reach out to your hosting provider and ask them for the FTP credentials and provide us with those credentials. In regards to the error log, you w ... Hassan Amelia Pro LicenseClosed   Amelia   Updated February 7, 2022 at 1:05pm   7 Most recent comment from [deleted]:Yes, you can do it now. Heim planning displayClosed   Amelia   Updated February 7, 2022 at 12:58pm   7 Most recent comment from Stanislav Snagovskiy:Dear Heim,Hope everything is well with you.In order to use 2-way Google synchronization properly, your employees should set statuses of the events in their Google calendars as Busy. In that way, time ... PERIER I have a problem to access employee and client zoneClosed   Amelia   Updated February 7, 2022 at 2:41pm   10 Most recent comment from Uroš Jovanović:Hello Perier,My suggestion would be to change your hosting provider as WordPress hosting is known for not allowing any change to be made in terms of service configuration.That could cause many other i ... Farah Mobile App pluginClosed   Amelia   Updated February 7, 2022 at 12:50pm   2 Most recent comment from Uroš Jovanović:Hello Farah,Thank you for reaching out to us. Amelia is a WordPress plugin and as such can only be used within the WordPress environment. Amelia can be accessed on the mobile from the WordPress websi ... Felicia Dhanani Service and Employee ListingsClosed Pre-purchase questions for Amelia   Updated February 7, 2022 at 12:47pm   2 Most recent comment from Uroš Jovanović:Hello Felicia,Thank you for expressing interest in purchasing the Amelia plugin.For your purposes, you could use the employee panel on the front-end, and depending on the permissions you give to the e ... Armelle Event bookingClosed   Amelia   Updated February 7, 2022 at 12:09pm   4 Most recent comment from Marko Davidović:Hello Armelle,We saw what the issue was. You are using front combination of shortcodes.You can not use [ameliaevents type=list event=4], if you want to show only the event with ID 4 with all his recu ... Predrag Gasic Amelia - WooCommerce Issue (session expired)Closed   Amelia   Updated February 7, 2022 at 11:57am   5 Most recent comment from Stanislav Snagovskiy:Dear Predrag,You're welcome.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.Have a great day! Michael Pull incorrect dataClosed   wpDataTables   Updated February 7, 2022 at 11:40am   3 Most recent comment from Aleksandar Vuković:Hey MichaelYou're good with thisJust kidding, thank you for letting me know this too has been resolved! John Masoner Linking to foreign documentsClosed   wpDataTables   Updated February 7, 2022 at 11:29am   2 Most recent comment from Aleksandar Vuković:Hello JohnIf I understood you correctly, they upload the Word file in the form? If that is true, wpDataTables will be able to recognize the attachment, and include it in the table, so when someone c ... Tom Lingard Confirmation notifications not sending to customersClosed   Amelia   Updated February 7, 2022 at 11:24am   8 Most recent comment from Uroš Jovanović:Hello Tom,Glad to hear that the issue has been resolved.Feel free to contact us if you have any other questions. Eric Ryan Jones Multiple Google CalendarsClosed   Amelia   Updated February 7, 2022 at 11:22am   2 Most recent comment from Marko Davidović:Hello Eric, Thank you for purchasing our product, and for reaching out to us. Currently, there is no such feature built-in. You can only have one google calendar per person. You can connect each empl ... Vincent viargues notification email custom htmlClosed   Amelia   Updated February 7, 2022 at 11:16am   6 Most recent comment from Marko Davidović:Hello Vincent, We went to your site and we have successfully managed to implement the HTML that you have sent us and we have saved it without any issue. After that, we have tested the notification and ... Justin Kovach Outstanding invoicesClosed   Amelia   Updated February 7, 2022 at 11:11am   12 Most recent comment from Uroš Jovanović:Hello Richard,Unfortunately, there is currently no option to show the amount remaining and pass the information to WooCommerce for sending an invoice.Feel free to contact us if you have any other que ... Jose Luis Martinez Update Amelia Plugin from v2.8Closed   Amelia   Updated February 7, 2022 at 10:44am   8 Most recent comment from Aleksandar Vuković:Hey, JoseI'm glad to hear that!If you need some further assistance, please feel free to reach out to us.