As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

‘Fred Testing Out on DemoClosed Pre-purchase questions for wpDataTables   Updated June 8, 2022 at 5:28pm   6 Most recent comment from Miloš Jovanović:Hi, Fred We saw this thread was covered in live chat, Basically, as my colleagues explained, the issue was placing the   tags inside our Custom JS settings. -The plugin custom JS tab is automatic ... Hugh Wallace Initial setup- program glitchesClosed   Amelia   Updated June 3, 2022 at 7:38pm   24 Most recent comment from Miloš Jovanović:Hi, Hugh  It seems to me that we have resolved all the issues we previously pointed out, the mandatory fields, and others - but i am not 100% sure, please remind me if i missed anything. - 1. For t ... adnaan qureshi mobile viewClosed   wpDataTables   Updated June 13, 2022 at 1:43pm   10 Most recent comment from Miloš Jovanović:Hi, adnaan qureshi Sorry for all the waiting time. - This is caused by the library that we use. It is being changed dynamically, and we can't include any custom CSS that would override this behav ... Renny Kelvy Can I 100% upgrade permanent plan later?Closed Pre-purchase questions for Amelia   Updated June 3, 2022 at 4:41pm   2 Most recent comment from Stanislav Snagovskiy:Hello Renny, Thank you for reaching out to us. Yes, you will be able to upgrade it, find out more here:Upgrading LicensesLicenses, Purchase, and ActivationIf you need some further assistance, please ... Bernard Youngblood Zelle or venmo payment methods?Closed   Amelia   Updated June 3, 2022 at 4:37pm   2 Most recent comment from Stanislav Snagovskiy:Hello Bernard, Thank you for reaching out to us.Amelia does not have direct integration with VenMo and Zello payments, but it has integration with WooCommerce which should have VenMo and Zello p ... Marti Calendar View issueClosed Pre-purchase questions for Amelia   Updated June 3, 2022 at 2:29pm   9 Most recent comment from Uroš Jovanović:Hello Marti,Thank you for your kind words, we are continually working on improving the product. We will keep you updated on this issue, but you could check our changelog that we post for every update ... Clément Eischen Sending SMSClosed   Amelia   Updated June 7, 2022 at 2:44pm   4 Most recent comment from Miloš Jovanović: Hello Clément Sorry for all the waiting time. We have been advised by our developers, here is how you can fix this issue. /** @var Container $container */ $container = require AMELIA_PATH . ' ... Franck Separate reservation formsClosed   Amelia   Updated June 3, 2022 at 1:34pm   4 Most recent comment from Stanislav Snagovskiy:Dear Franck,You are welcome,My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version of Amelia if ... IC Concept "Bringing anyone with you?"Closed   Amelia   Updated June 3, 2022 at 1:11pm   4 Most recent comment from Stanislav Snagovskiy:Dear Sir/Madam,1. Maximum capacity represents the maximum capacity of the service:Minimum Capacity and Maximum Capacity – Here you can enter the minimum and the maximum number of persons per sin ... LECAILLE Marion Display issue and problems with "any employees"Closed   Amelia   Updated June 3, 2022 at 1:02pm   11 Most recent comment from Miloš Jovanović:Hi, Marion LECAILLE Sorry for the delayed response.Yes, i can absolutely confirm, as long as you check that setting i pointed outIn Amelia Settings/Activation,  make sure that the "Delete Amelia co ... Renny Kelvy Can we get booking notfications?Closed Pre-purchase questions for Amelia   Updated June 3, 2022 at 12:56pm   3 Most recent comment from Miloš Jovanović:Hi, Renny Kelvy Thanks for reaching out to us - I am sorry to disappoint you, but at this time, we don't have a way to achieve a different way for employees to receive notifications, with any o ... Karl Gilmore Service URLClosed   Amelia   Updated June 3, 2022 at 11:57am   10 Most recent comment from Uroš Jovanović:Hello Karl,Thank you for clearing that up.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features. ... Celine Laguerre search sortcodeClosed Pre-purchase questions for Amelia   Updated June 3, 2022 at 11:50am   2 Most recent comment from Uroš Jovanović:Hello Celine,Thank you for reaching out to us.The Amelia search booking form is not supported in the Amelia lite version.Please let me know if you have any other questions. Martin Grether Follow up to TICKET #3040251 (missing translation)Closed   Amelia   Updated June 3, 2022 at 11:01am   6 Most recent comment from Uroš Jovanović:Hello Martin,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version ... Craig LocationsClosed Pre-purchase questions for Amelia   Updated June 3, 2022 at 10:58am   2 Most recent comment from Uroš Jovanović:Hello Craig,Thank you for reaching out to us.Unfortunately, that is currently not possible as there is no other option besides using custom fields in Amelia.Please reach out to us if you have any othe ...