We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Darrell L Dipaling EventsClosed   Amelia   Updated May 30, 2022 at 1:31pm   2 Most recent comment from Uroš Jovanović:Hello Darrell,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... Ruud Pro version AmeliaClosed Pre-purchase questions for Amelia   Updated May 30, 2022 at 12:44pm   5 Most recent comment from Uroš Jovanović:Hello Ruud,Glad to hear that you will try using the Amelia plugin.If the morning slot is booked, then other time slots will be available for booking. Please reach out to us if you have any other ques ... Marius Volden Hiding categoriesClosed   Amelia   Updated May 30, 2022 at 11:54am   11 Most recent comment from Uroš Jovanović:Hello Marius,Thank you for your patience. Glad to hear that.If you do not want the button to lead to another page, there is an option to create a pop-up with Elementor.When you have created Employee ... Nick Suykerbuyk Search formClosed   Amelia   Updated May 30, 2022 at 11:14am   2 Most recent comment from Uroš Jovanović:Hello Nick,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feature ... Hafid Hours doesnt match !Closed   Amelia   Updated May 30, 2022 at 11:06am   9 Most recent comment from Uroš Jovanović:Hello Hafid,Can you please provide me with the URL of the booking page so I can test it out and provide you with an update on this issue?Looking forward to your reply. Donato Cunego Create calendar slot appointmentsClosed Pre-purchase questions for Amelia   Updated May 30, 2022 at 10:33am   3 Most recent comment from Miloš Jovanović:Hi, DonatoSorry about the delay, i wanted to double-check all the details before responding.-Creating a form like on the example is absolutely doable with Amelia.The date and time selection is pretty ... Wendell Jones Deposits/Cancellation FeeClosed   Amelia   Updated May 30, 2022 at 10:22am   2 Most recent comment from Uroš Jovanović:Hello Wendell,Thank you for reaching out to us.Unfortunately, there are currently no such options with Amelia's built-in features. You can suggest that feature on the following link: https://fe ... Mireia Balaguer Shorter appointmentsClosed   Amelia   Updated May 30, 2022 at 10:18am   4 Most recent comment from Uroš Jovanović:Hello Mireia,Thank you for the suggestion, glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave ... Ruben ​ update the Amelia plugin ​Closed   Amelia   Updated May 30, 2022 at 10:13am   2 Most recent comment from Marko Davidović:Hello Ruben, Thank you for purchasing our product, and for reaching out to us. You are using the old version of Amelia 4.5.1 We now have a new version of Amelia. When the plugin is not up to date it ... Chuck Mannella Available functionalityClosed   Amelia   Updated May 30, 2022 at 10:10am   2 Most recent comment from Uroš Jovanović:Hello Chuck,Thank you for reaching out to us.1. You can simply check the employees' working hours on the Amelia/Employees page and choose the specific employee and navigate to the "Work hours" ta ... Joe Float Column DropdownClosed   wpDataTables   Updated May 30, 2022 at 9:56am   2 Most recent comment from Aleksandar Vuković:Hello Joe.Thank you for your purchase.You would need to go to this column's settings, and change the column type to "String". Then, on the right, change the "Possible values for column" to "Defin ... George Selecting date for people to book inClosed   Amelia   Updated May 30, 2022 at 9:50am   6 Most recent comment from Uroš Jovanović:Hello George,Thank you for that.For this purpose, you can add the Special days in Amelia, where you can specify the specific date when you want the service to be available for booking.Hope this works ... Jefferson Zoom integration for multiple Zoom accounts like with BooklyClosed   Amelia   Updated May 30, 2022 at 9:42am   7 Most recent comment from Uroš Jovanović:Hello Jefferson,Thank you very much for the suggestions, we will keep you updated once this is considered and potentially implemented. In the meantime, please reach out to us if you have any other que ... Ted update lite versionClosed Pre-purchase questions for wpDataTables   Updated May 30, 2022 at 8:52am   2 Most recent comment from Uroš Jovanović:Hello Ted,Thank you for reaching out to us.Do you have the PRO license of the wpDataTables?Looking forward to your reply. Sascha Bergin Check-in functionClosed   Amelia   Updated May 30, 2022 at 8:01am   2 Most recent comment from Marko Davidović:Hello Sascha, Thank you for contacting us.We do not have such information at the moment but I'll kindly ask you to add it as a feature suggestion on this page.  Features are pushed up on our ...