As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

Emmanuel MeetMyPsy Coupon field mandatory/requiredClosed   Amelia   Updated June 1, 2022 at 10:07am   2 Most recent comment from Marko Davidović:Hello Emmanuel, Thank you for reaching out to us.Currently, this feature is not built-in in Amelia, and unfortunately, you can't change this with custom CSS. I'll kindly ask you to add it a ... Amsi User name getting imported incorrectly from WPClosed Pre-purchase questions for Amelia   Updated June 1, 2022 at 9:53am   4 Most recent comment from Marko Davidović:Hello Amsi,That is how integration with them works for now. Unfortunately, there is no other way at this moment.. I'll kindly ask you to add it as a feature suggestion on this page.  Features ... Sascha Bergin Recurring events on the same dayClosed   Amelia   Updated June 1, 2022 at 9:22am   4 Most recent comment from Uroš Jovanović:Hello Sascha,I have passed this suggestion to our management directly and if you had added it for voting it will be worked on as soon as people vote on that feature.Please reach out to us if you have ... Cedric Google Calendar syncClosed   Amelia   Updated June 1, 2022 at 9:21am   2 Most recent comment from Uroš Jovanović:Hello Cedric,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Roberto Pandolfi Roberto Mail and Phone is not mandatory in modify modeClosed   Amelia   Updated June 1, 2022 at 9:20am   2 Most recent comment from Uroš Jovanović:Hello Roberto,Thank you for reaching out to us.The mandatory settings apply to the front-end booking of the customer and it doesn't apply to the back-end settings.Hope this helps you.Please reach ... Amsi Linking BuddyBoss profile with employees on service booking pageClosed Pre-purchase questions for Amelia   Updated June 1, 2022 at 8:19am   8 Most recent comment from Uroš Jovanović:Hello Amsi,You can check the source_folder/wp-content/plugins/ameliabooking/extensions/buddyboss-platform-addon folder where you can see edit the files for the buddyboss integration.Hope this helps yo ... Tom Huygens CSSClosed   wpDataTables   Updated June 1, 2022 at 7:55am   6 Most recent comment from Aleksandar Vuković:That's strange behavior, Tom, I must say.Please let me know what they say. It's just a tag, so I have no idea why it would disappear. Jouke Wijdoogen User specific filteringClosed   wpDataTables   Updated June 1, 2022 at 7:50am   6 Most recent comment from Aleksandar Vuković:Hello JoukeThank you for letting me know you were able to get the data you need! I'm sure this will be of use to our other customers as well!Please feel free to reach out to us if you have any fu ... Alan Simmonds Multi-select fieldsClosed   wpDataTables   Updated June 1, 2022 at 7:48am   7 Most recent comment from Aleksandar Vuković:Hi Alan.At the moment, there's no built-in feature that would allow you to do this. Maybe with some custom workaround, but we've never done anything similar, nor have we run into anyone who ... Martin Suchta Date/TIME different in DB vs On Screen - On Screen Display CorrectClosed   Amelia   Updated June 1, 2022 at 7:38am   3 Most recent comment from Marko Davidović:Hello Martin, We are glad that everything has been sorted out. If you have any more questions please open another ticket and we will gladly help you there.We wish you all the best. Brunswick MIll Studios Problems Setting Up ServicesClosed   Amelia   Updated May 31, 2022 at 11:30pm   8 Most recent comment from Miloš Jovanović:Hi, Brunswick MIll Studios- You won't be able to add an employee with a blank Email, that field is mandatory;but what i can offer is a workaround;  multiple employees can have same email ( for ... Martin Sykes MSSQL Database connectionClosed   wpDataTables   Updated May 31, 2022 at 11:19pm   4 Most recent comment from Miloš Jovanović:Hi, Martin I am glad to see that you resolved the database connection-Regarding the other question, to be honest, i had to research a bit, i am not very familiar with Synology NAS.As far as i can se ... Jane Date FiltersClosed   wpDataTables   Updated June 9, 2022 at 8:34pm   3 Most recent comment from Miloš Jovanović:Hi, Jane Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Sabrina Michaud Forgotten Password not workkingClosed   Amelia   Updated May 31, 2022 at 8:22pm   6 Most recent comment from Miloš Jovanović:Hi, Sabrina Can you check is this the same issue as we covered on the other ticket, for the employee access panel password? https://tmsplugins.ticksy.com/ticket/3035924/ We covered how this functional ... Yvette Asker Events DisplayClosed   Amelia   Updated May 31, 2022 at 5:15pm   2 Most recent comment from Stanislav Snagovskiy:Hello Yvette, Thank you for reaching out to us.Depending on how you want to set up the event, you need to use a shortcode to show certain events. We have two views of the event. First is the Event Ca ...