Okay

Public Tickets

Arturo Iniguez activate wpDatatables PROClosed   wpDataTables   Updated February 7, 2022 at 4:39pm   6 Most recent comment from Miloš Jovanović:Hi, Boris.Is it possible that you maybe have the Lite version of the plugin installed right now? If that's the case, you won't see the Activation button here - The Lite version needs to be d ... Jean McLain Limit booking option to specific day/timeClosed   Amelia   Updated February 7, 2022 at 3:59pm   2 Most recent comment from Uroš Jovanović:Hello Jean,Thank you for reaching out to us.You could simply set the working hours for an employee that is assigned to that service to have the working hours only on Saturdays from 3-5 and only those ... Conor Murphy Amelia BugsClosed   Amelia   Updated February 7, 2022 at 2:59pm   6 Most recent comment from Marko Davidović:Hello  Conor, Again we could not replicate the problem everything is working on our end. Please send us not only wp-admin (administrator) but also database and FTP so that we can try and help you a ... Rosetta Facciolini Amelia interaction wpDataTablesClosed   Amelia   Updated February 7, 2022 at 2:53pm   2 Most recent comment from Marko Davidović:Hello Rosetta,A custom query must be made either by this https://wpdatatables.com/documentation/creating-wpdatatables/creating-mysql-based-wpdatatables/ or (if you don't know how to generate a ... Lucas Parodi Get filter info to New Entry edit.Closed   wpDataTables   Updated February 7, 2022 at 2:52pm   2 Most recent comment from Miloš Jovanović:Hi, Lucas ParodiFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual ... Farah Amend Roles/ CustomizationClosed   Amelia   Updated February 7, 2022 at 2:47pm   4 Most recent comment from Marko Davidović:Hello Farah,This is a customization of the plugin and that's not how Amelia should work. We don't know what you changed or added, but we don't support the plugin that's has chang ... mylene event list heightClosed   Amelia   Updated February 7, 2022 at 2:43pm   2 Most recent comment from Marko Davidović:Hello Mylene, Thank you for purchasing our product, and for reaching out to us.You can change the number of events on the front by setting "Default items per page" in General Settings: You do not need ... Luuk Joris Change text customer panelClosed   Amelia   Updated February 7, 2022 at 2:38pm   2 Most recent comment from Stanislav Snagovskiy:Hello Luuk,Thank you for reaching out to us.You can change it through the .po files in ameliabooking/languages/ folder. So if you are using en_US, go to wp-content/plugins/ameliabooking/languages/e ... ALEX RODBERG Restoring customer panel and employee panelClosed   Amelia   Updated February 7, 2022 at 2:18pm   2 Most recent comment from Uroš Jovanović:Hello Alex,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as th ... Marc Rossen Admin/Employee User RoleClosed   Amelia   Updated February 7, 2022 at 1:41pm   2 Most recent comment from Stanislav Snagovskiy:Hello Marc,Thank you for reaching out to us. You can't mix the admin account with any other role, you have to create an additional user with Amelia's employee role. There is a workaround w ... Brian Anthony New CustomerClosed   Amelia   Updated February 7, 2022 at 1:40pm   2 Most recent comment from Marko Davidović:Hello Brian, Thank you for purchasing our product, and for reaching out to us.Currently, there is no such feature built-in. Employees can create appointments from their employee panel only for existi ... Phil Freezing first columnClosed   wpDataTables   Updated February 7, 2022 at 1:35pm   2 Most recent comment from Miloš Jovanović:Hi, Phil Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... Indrajit Mukherjee Cloudflare caching my tablesClosed   wpDataTables   Updated February 7, 2022 at 1:33pm   2 Most recent comment from Miloš Jovanović:Hi, Indrajit Mukherjee Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than ... Reynell My customers payments not processingClosed   Amelia   Updated February 7, 2022 at 1:28pm   2 Most recent comment from [deleted]:Hello ReynellWould you be able to provide us with a staging site, along with WP-admin (Administrator) user, FTP, and the database, so our developers can debug the plugin, and see what's going on? ... Brian Anthony email bugClosed   Amelia   Updated February 7, 2022 at 1:23pm   2 Most recent comment from Uroš Jovanović:Hello Brian,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as t ...