As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

michael greiner Tables FunctionalityClosed   wpDataTables   Updated July 25, 2022 at 10:33am   2 Most recent comment from Aleksandar Vuković:Hello Michael.We're sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features. Can you please describe your use case and we'll ... Rene Kunz Custom Field for Customers text inputClosed   Amelia   Updated July 25, 2022 at 10:20am   2 Most recent comment from Uroš Jovanović:Hello Rene,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... Jason Braggs functionalityClosed Pre-purchase questions for Amelia   Updated July 25, 2022 at 10:15am   2 Most recent comment from Uroš Jovanović:Hello Jason,Thank you for expressing interest in the Amelia plugin.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the followin ... George Google Calendar errorClosed   Amelia   Updated July 25, 2022 at 10:07am   4 Most recent comment from Uroš Jovanović:Hello George,Thank you for the update.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that� ... Christen Customize employee panelClosed   Amelia   Updated July 25, 2022 at 10:07am   2 Most recent comment from Aleksandar Vuković:Hello Christen.Thank you for reaching out to us.Panels are not yet included in the Customize section of Amelia. They will be in the future, but at the moment, we don't have an ETA. The panels use ... Abigail Bemus Customer SMS not workingClosed   Amelia   Updated July 25, 2022 at 9:31am   2 Most recent comment from Uroš Jovanović:Hello Abigail,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as ... Hank HTML Email Notification issuesClosed   Amelia   Updated July 25, 2022 at 9:16am   2 Most recent comment from Uroš Jovanović:Hello Hank,Thank you for reaching out to us.What HTML tags have you added to the email template?Looking forward to your reply. Florence Lake Multiple Day Rentals?Closed Pre-purchase questions for Amelia   Updated July 25, 2022 at 9:14am   2 Most recent comment from Uroš Jovanović:Hello Florence,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... PERIKLIS ANAGNOSTOPOULOS Backend appointmentsClosed   Amelia   Updated July 25, 2022 at 9:13am   2 Most recent comment from Uroš Jovanović:Hello Periklis,Thank you for reaching out to us.Most likely in your backend option "Allow admin to book appointment at any time" is enabled (Amelia - Settings - Role Settings - Admin), since you hav ... Brandon Suggestion on Search Booking View DisplayClosed   Amelia   Updated July 25, 2022 at 9:06am   2 Most recent comment from Marko Davidović:Hello Brandon, Thank you for reaching out to us.We thank you for your suggestion and I'll kindly ask you to add it as a feature suggestion on this page.  Features are pushed up on our "to-do" ... Chantell Lary Location Not Populating When Making AppointmentClosed   Amelia   Updated July 25, 2022 at 9:05am   2 Most recent comment from Marko Davidović:Hello Chantell, Thank you for reaching out to us. Yes, you can have one employee in multiple locations but not at the same time. Amelia's logic is that one employee can't be in two or more p ... Arash Customer panelClosed   Amelia   Updated July 25, 2022 at 9:01am   2 Most recent comment from Marko Davidović:Hello Arash, Thank you for reaching out to us.Please send us a booking page where we can test this and a coupon for a service if service needs to be paid upfront.Also please check if this notification ... Michael UpgradeClosed   Amelia   Updated July 25, 2022 at 7:53am   2 Most recent comment from Marko Davidović:Hello Michael, Thank you for reaching out to us.You can upgrade at any time and you can read more about how you can do that in this articleUpgrading LicensesBut even with the basic license, you can sy ... Keith Mason Questions regarding 'Packages of Services'Closed   Amelia   Updated July 25, 2022 at 7:49am   2 Most recent comment from Marko Davidović:Hello Keith, Thank you for reaching out to us.Currently, we are working on redesigning Amelia completely and implementing some new futures and we are focused on that, and for events in packages we do ... Rosenyl PREGUNTAS SOBRE AMELIAClosed   Amelia   Updated July 25, 2022 at 6:54am   4 Most recent comment from Marko Davidović:Hello Rosenyl,When you have several questions or issues please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in separ ...