Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

George Iskef Feature requirementClosed Pre-purchase questions for Amelia   Updated July 11, 2023 at 11:38am   2 Most recent comment from Marko Davidović:Hello George, Thank you for your interest in our product.Unfortunately, currently, this feature is not built-in in Amelia.Amelia doesn't yet have a membership feature, but it will be developed as ... Giulio Di Rienzo Bimonthly and quarterly packagesClosed Pre-purchase questions for Amelia   Updated July 11, 2023 at 9:53am   4 Most recent comment from Marko Davidović:Hello Giulio,Yes, and no.We have explained how this works so this scenario is not possible unless you book for them in advance. As you asked you can book appointments form a package for a customer in ... andreas dashboard and calendar shortcutClosed Pre-purchase questions for Amelia   Updated July 11, 2023 at 9:33am   2 Most recent comment from Marko Davidović:Hello andreas, Thank you for your interest in our product.At this time dashboard is for service only and some features such as the event calendar are not available in the lite version.Every subscripti ... Maria Wiegandt DSGVO KonformitätClosed Pre-purchase questions for Amelia   Updated July 8, 2023 at 2:10pm   4 Most recent comment from Marko Davidović:Hello Irene,We will gladly help you but in the future may we please ask you to open your own ticket since we do not want to disturb the other user that will receive your and our question and reply.To ... Serg Possibility of bookingClosed Pre-purchase questions for Amelia   Updated July 6, 2023 at 1:04pm   4 Most recent comment from Uroš Jovanović:Hello Serg,Thank you for reaching out to us.The availability of the service is defined by employees' working hours, so you would need to edit those in order to achieve this. When you go to Amelia ... susy form customizationClosed Pre-purchase questions for Amelia   Updated July 6, 2023 at 11:31am   2 Most recent comment from Marko Davidović:Hello Susy, Most likely you have the extras option enabled on your service. If you do not want that you can edit the Service and under the Extras tab remove the option that you created, and after that ... Mark Wyke Body Shop Booking SystemClosed Pre-purchase questions for Amelia   Updated July 6, 2023 at 9:18am   2 Most recent comment from Marko Davidović:Hello Mark, Thank you for reaching out to us. 1. I trust this message finds you well. We are currently exploring the implementation of a booking system for our client's esteemed auto body repair ... marcello cama mail custom fieldClosed Pre-purchase questions for Amelia   Updated July 5, 2023 at 10:11am   2 Most recent comment from Uroš Jovanović:Hello Marcello,Thank you for reaching out to us.I am sorry to disappoint you, but, unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature ... Janet Webster Blocking out timeClosed Pre-purchase questions for Amelia   Updated July 4, 2023 at 3:16pm   4 Most recent comment from Uroš Jovanović:Hello Janet,There should be a different color displayed for that non-working period on the Amelia/Calendar page.Hope this helps you.Please let me know if you have any other questions. Mehdi Presale questionsClosed Pre-purchase questions for Amelia   Updated July 3, 2023 at 1:18pm   5 Most recent comment from Uroš Jovanović:Hello Mohammad,Thank you for reaching out to us.Can you please create a separate ticket for this and we will assist you with this?Looking forward to your reply. Jenny Marcela Torres Ortiz Prepurchase questionClosed Pre-purchase questions for Amelia   Updated July 3, 2023 at 6:16am   2 Most recent comment from Marko Davidović:Hello Jenny, Thank you for reaching out to us. Amelia itself doesn't handle the payments but we have integration with several payment systems such as: PayPal, Mollie, Stripe, WooCommerce and Razo ... Robert Calendar not loading againClosed Pre-purchase questions for Amelia   Updated July 2, 2023 at 11:20am   4 Most recent comment from Uroš Jovanović:Hello Robert,Please keep an eye on this and let me know if the same issue reoccurs.Looking forward to your reply. Gerhard Neinert Upgrade from yearly to lifelong?Closed Pre-purchase questions for Amelia   Updated June 30, 2023 at 8:46am   9 Most recent comment from Uroš Jovanović:Hello Gerhard,You will receive your money back in the next 2-3 business days.Please let me know if you have any other questions. Christophe Define different payment account for each eamployee or serviceClosed Pre-purchase questions for Amelia   Updated June 30, 2023 at 8:01am   2 Most recent comment from Marko Davidović:Hello Christophe, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.At this time all payments can go to only one account and you would need to distribut ... Fabio Payments methodClosed Pre-purchase questions for Amelia   Updated June 28, 2023 at 3:01pm   2 Most recent comment from Uroš Jovanović:Hello Fabio,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ...