We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Daniel Davison DepositClosed Pre-purchase questions for Amelia   Updated April 23, 2024 at 7:23am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Yes, you should be able to set this with Amelia easily. So for events you can set the deposit of 20%And then you can enable payment via link So that they ... Cristian Sofrone Software RequirementsClosed Pre-purchase questions for Amelia   Updated April 22, 2024 at 12:44pm   4 Most recent comment from Uroš Jovanović:Hello Cristian,Thank you for the update on this and for your patience.I will fill in for Stefan on this ticket. For this purpose, I would suggest that you set this up through Resources feature in Ame ... RIADI SAMIR Dynamic LTD.Closed Pre-purchase questions for Amelia   Updated April 22, 2024 at 9:55am   2 Most recent comment from Stefan Petrov:Hello Samir,Thanks for reaching out to us.Apologies, but I'm afraid i don't understand your request/question. Can you please elaborate a bit more?Thanks. Alan calendar errorClosed Pre-purchase questions for Amelia   Updated April 19, 2024 at 7:26am   4 Most recent comment from Marko Davidović:Hello agian,Glad to hear that all is fine now. No, this is just for your browser you can activate it with shift+ctrl+n.Should you have any further inquiries, we kindly request that you open separate ... Balazs Molnar CouponClosed Pre-purchase questions for Amelia   Updated April 19, 2024 at 6:25am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that there has been a lot of abuse. Becau ... Andrea PayPal LaterClosed Pre-purchase questions for Amelia   Updated April 18, 2024 at 2:33pm   8 Most recent comment from Uroš Jovanović:Hello Andrea,Thank you for your purchase.Please let me know if you have any other questions. Stephane Presale questionClosed Pre-purchase questions for Amelia   Updated April 18, 2024 at 8:44am   2 Most recent comment from Uroš Jovanović:Hello Stephane,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Anders Forsberg Switch purchase codeClosed Pre-purchase questions for Amelia   Updated April 15, 2024 at 4:42pm   2 Most recent comment from Uroš Jovanović:Hello Anders,Thank you for reaching out to us.Yes, I would suggest that you purchase a new license on the date that it is supposed to be renewed and then you can deactivate the license with the "Deac ... Bowen Error message 'It seems like there are no employees or services created'Closed Pre-purchase questions for Amelia   Updated April 10, 2024 at 9:43am   6 Most recent comment from Uroš Jovanović:Hello Bowen,Thank you for the credentials.For that purpose, you will have to configure an employee on the Amelia/Settings/Provider details page.Please let me know if it works for you or not.Looking f ... Fernando Navarro Alvarez FeaturesClosed Pre-purchase questions for Amelia   Updated April 10, 2024 at 8:30am   2 Most recent comment from Stefan Petrov:Hello Fernando,Thanks for reaching out to us. There is an option to book all appointments and choose service / category / employee, as an admin from the backend. By default, each time the customer boo ... Marjorie Curtis Free VersionClosed Pre-purchase questions for Amelia   Updated April 9, 2024 at 2:50pm   4 Most recent comment from Uroš Jovanović:Hello Lyra,Thank you for reaching out to us.The changes will be kept even after upgrading to the premium version. back5907 settingClosed Pre-purchase questions for Amelia   Updated April 8, 2024 at 3:40pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our ... Tjwan Oei Google calendar integrationClosed Pre-purchase questions for Amelia   Updated April 8, 2024 at 7:46am   2 Most recent comment from Stefan Petrov:Hello Tjwan,Thanks for reaching out to us.The URI needs to be the same as in Amelia / Integration / Google Calendar. You can just copy / paste the same URI to the Google Cloud Console and it should b ... Noman Ahmad Care Services Use caseClosed Pre-purchase questions for Amelia   Updated April 5, 2024 at 2:33pm   2 Most recent comment from Uroš Jovanović:Hello Noman,I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.At the moment, our development team is fully engrossed in tac ... victor viennot Coupon code amélia ou réservation mensuelleClosed Pre-purchase questions for Amelia   Updated April 4, 2024 at 12:18pm   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We currently don't have a subscription feature built-in, and we do not have a membership feature, but it will be developed as a part of the Develope ...