We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Dean Mathieson AfterpayClosed Pre-purchase questions for Amelia   Updated November 19, 2021 at 10:58am   2 Most recent comment from Marko Davidović:Hello Dean, Thank you for your interest in our product. Amelia has integration with four of the most sought out payment methods: WooCommerce, Mollie, Stripe, and PayPal. With these four it works fanta ... sebastien Boyer frenchClosed Pre-purchase questions for Amelia   Updated November 19, 2021 at 10:39am   2 Most recent comment from Marko Davidović:Hello Sebastien, Thank you for your interest in our product. Yes, Amelia does support your language, our plugin is multilingual. Approximately 90-95% of the plugin is translated into the languages s ... Pesce Comunica gift voucherClosed Pre-purchase questions for Amelia   Updated November 19, 2021 at 10:38am   4 Most recent comment from Marko Davidović:Hello Paola, Currently, there is no such feature built-in in Amelia. Amelia is an appointment/event booking plugin, and without booking a date, and a time, you can't book/buy anything. Flame Basic FeaturesClosed Pre-purchase questions for Amelia   Updated November 18, 2021 at 10:59am   2 Most recent comment from [deleted]:Hi Flame,thank you for reaching out to usDue to the large amount of features available in Amelia, we don't have a concise list, I'm afraid. All of the features listed in our documentation ... Flame Payment GatewayClosed Pre-purchase questions for Amelia   Updated November 18, 2021 at 10:56am   2 Most recent comment from [deleted]:Hi Flame,thank you for reaching out to us and for taking interest in AmeliaWe have several payment gateway options; including PayPal, Stripe, Mollie, and WooCommerce.If you use a payment method you do ... Tinisha Gold Payment GatewaysClosed Pre-purchase questions for Amelia   Updated November 18, 2021 at 10:33am   2 Most recent comment from Marko Davidović:Hello Tinisha, Thank you for your interest in our product. Amelia has integration with WooCommerce, Mollie, PayPal, and Stripe. And works fantastically with them as far as other payment systems that  ... john mark Amelia and MycredClosed Pre-purchase questions for Amelia   Updated November 18, 2021 at 10:25am   2 Most recent comment from Marko Davidović:Hello John,MyCred created the integration with Amelia, and it hasn't been tested with the last 3 major versions of WordPress, but it hasn't been updated for a year. I don't believe that ... Martin NOËL Number of appointments left in packageClosed Pre-purchase questions for Amelia   Updated November 18, 2021 at 9:15am   4 Most recent comment from Marko Davidović:Hello Martin,We are glad that we're able to help you. If you have any more questions please feel to open another ticket. Ahsan Ramzan Location DependencyClosed Pre-purchase questions for Amelia   Updated November 18, 2021 at 8:40am   2 Most recent comment from Marko Davidović:Hello Ahsan,Colleague Aleksandar answered you with a ticket https://tmsplugins.ticksy.com/ticket/2915881/.In the future, we would ask you not to open more tickets for the same issue because duplicat ... Moby Kent Gomez ( Web Agents ) Plugin BookingClosed Pre-purchase questions for Amelia   Updated November 17, 2021 at 4:05pm   2 Most recent comment from [deleted]:Hi there,thank you for reaching out to us, and taking interest in AmeliaI'll be happy to advise regarding the plugin possibilities; Annual option is renewed each year on the day of purchase, Life ... Dani A couple of doubts before buyingClosed Pre-purchase questions for Amelia   Updated November 17, 2021 at 2:45pm   4 Most recent comment from Marko Davidović:Hello Dani,We are glad that we're able to help you.If you have any further questions please don't hesitate to open another ticket. Pierre THIRIET Services & LocationClosed Pre-purchase questions for Amelia   Updated November 17, 2021 at 1:35pm   3 Most recent comment from Pierre THIRIET:Many Thanks. Best regards.Pierre Fredrik Sundlöf Select more then one timeslotClosed Pre-purchase questions for Amelia   Updated November 17, 2021 at 10:05am   2 Most recent comment from Miloš Jovanović:Hi Fredrik, A feature to book multiple time slots is currently not available, we do have it in plan but I can't say exactly when it will be implemented. There is no option to set exactly what yo ... Gonzalo Adding Klarna Checkout to AmeliaClosed Pre-purchase questions for Amelia   Updated November 16, 2021 at 8:39pm   6 Most recent comment from Aleksandar Vuković:Hey MatthewYes, that's it. All you need to do is change "false" to "true" and that's it, disregard the brackets' actual position. Thanks for forwarding it to Krokedil, but our developm ... Liam Fleming Not getting EmailClosed Pre-purchase questions for Amelia   Updated November 16, 2021 at 5:49pm   2 Most recent comment from Aleksandar Vuković:Hello Liam.Sorry for the late response and thank you for your purchase.Issue with email notifications could be caused by several reasons: 1. Your hosting provider is blocking all 3rd party settings, ...