Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Igor Broussillou OptionsClosed Pre-purchase questions for Amelia   Updated June 30, 2021 at 8:00am   2 Most recent comment from [deleted]:Hi IgorThank you for reaching out to us.Unfortunately, at the moment, Extras are only added to the Service; I'm afraid they cannot be added to the Events. I'll kindly ask you to add it as a ... Fin purchase codeClosed Pre-purchase questions for Amelia   Updated June 30, 2021 at 6:49am   10 Most recent comment from [deleted]:Hi Fin!I checked again; you can access the store to get your purchase code with the following credentials:[email protected] (email you asked us to set)QOU6fg3PgkzI Jacques Access store to manage installationsClosed Pre-purchase questions for Amelia   Updated June 29, 2021 at 12:52pm   13 Most recent comment from Aleksandar Vuković:Nema na čemu!Ako imate još neka pitanja slobodno nas kontaktirajte! Evan PricingClosed Pre-purchase questions for Amelia   Updated June 29, 2021 at 10:35am   4 Most recent comment from [deleted]:Hi, Evan,Sorry for the delayed response, we don't work on weekends.I apologize for that. I hope that explanation will be more clear:As I mentioned before, if you upgrade the license, you will hav ... Владимир Жиляев affiliateClosed Pre-purchase questions for Amelia   Updated June 29, 2021 at 10:09am   2 Most recent comment from Miloš Jovanović:HI Владимир,Thank you for your inquire.You can check out our affiliate program on this link https://wpamelia.com/amelia-affiliate-program/As for the features you can check it on our document ... Michael Email notificationsClosed Pre-purchase questions for Amelia   Updated June 29, 2021 at 7:13am   2 Most recent comment from [deleted]:Hi Michael,thank you for the kind inquiryYou can activate sending emails via SMTP with Office settings below:Server/smart hostsmtp.office365.comPortPort 587 (recommended) or port 25TLS/StartTLSEnabled Garion Bracken Says my purchase code is invalid, bought yesterdayClosed Pre-purchase questions for Amelia   Updated June 28, 2021 at 7:29pm   2 Most recent comment from [deleted]:Hi, Garion,Sorry for the delayed response, we don't work on weekends.Could you please provide us with the email address that you used for the purchase? So we will investigate what happened to yo ... Adriana Agresta User interface and capabilitiesClosed Pre-purchase questions for Amelia   Updated June 28, 2021 at 2:27pm   2 Most recent comment from [deleted]:Hi, Adriana,Sorry for the delayed response, we don't work on weekends.And thank you for your inquiry.Yes, in Amelia Customers can book appointments on the front-end, and then see their bookings ... Job Levis Amelia BookingClosed Pre-purchase questions for Amelia   Updated June 28, 2021 at 10:39am   3 Most recent comment from [deleted]:Hi JobThank you for reaching out to us.If you have only one employee the system will not show it as every booking is assigned to the same employee and there is no need to choose an employee, but if ... Alicia McGinnis Setting up a sandboxClosed Pre-purchase questions for Amelia   Updated June 28, 2021 at 10:15am   2 Most recent comment from [deleted]:Hi Alicia,thank you for taking interest in Amelia and for reaching out to usI apologize for the later response as we don't work on weekends.You can test out our demos; or you can download Ameli ... Chris Kernaghan General question about AmeliaClosed Pre-purchase questions for Amelia   Updated June 28, 2021 at 9:11am   2 Most recent comment from [deleted]:Hi ChrisThank you for reaching out to us.1. Unfortunately it is not possible to book multiple sessions at once. You can create Packages that would allow your customers to purchase a bundle of sessions ... Hisham Salameh UsageClosed Pre-purchase questions for Amelia   Updated June 28, 2021 at 8:53am   2 Most recent comment from [deleted]:Hi Hisham,thank you for reaching out to us I apologize for the later response as we don't work on weekends.At the moment, capacity is shown to the client only for Events, not for Services.I' ... Vincent Musschoot Employee tabClosed Pre-purchase questions for Amelia   Updated June 28, 2021 at 7:33am   6 Most recent comment from [deleted]:Hello Vincent,I am glad to hear that; I apologize for the later reply as we don't work on weekends.If you have any further questions or issues, please feel free to open a new ticket, and we' ... YuhYing Email notificationClosed Pre-purchase questions for Amelia   Updated June 25, 2021 at 10:04pm   2 Most recent comment from [deleted]:Hi, YuhYing,Thank you for your inquiry.I'm afraid, at the moment it's possible to use only these notifications that are available in Amelia by default. However, we will implement a new Cust ... Kazuki show capacity on calendarClosed Pre-purchase questions for Amelia   Updated June 25, 2021 at 9:24pm   6 Most recent comment from [deleted]:Ali,If you contact WP Kraken or Codeable, they will be able to find the correct file since they are familiar with Amelia's code.Best Regards.