We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Christian Saborio Question about different pricing for different timesClosed Pre-purchase questions for Amelia   Updated October 28, 2021 at 11:07am   6 Most recent comment from [deleted]:Thank you for your time, Christian; if you wish you can bookmark this page, with our Roadmap.When a feature is in the integration process, it will be listed there.I wish you an amazing day! Jonathan Pre-Sale QuestionsClosed Pre-purchase questions for Amelia   Updated October 28, 2021 at 8:46am   2 Most recent comment from [deleted]: Hi Jonathan,thank you for taking interest in Amelia, and for reaching out to us1. Do you have like other views when displaying events, like Map View (which has interactive Map) or maybe Grid View w ... Federica Marrone amount of customers per bookingClosed Pre-purchase questions for Amelia   Updated October 28, 2021 at 7:08am   2 Most recent comment from Marko Davidović:Hello Federica,Thank you for your interest in our product.It all depends on how you set it up. If you configure your services so their Max capacity is above 1, you can enable the "Show "Bringing anyon ... Łukasz Tomaszewski time of service providedClosed Pre-purchase questions for Amelia   Updated October 27, 2021 at 2:09pm   2 Most recent comment from Marko Davidović:Hello Łukasz, Thank you for your interest in our product. If I understand you correctly. You want to create one 30-minute Service and add a 30-minute long Extra to that service and so on. With this ... Jayne Plans (Subscription then Lifetime)Closed Pre-purchase questions for Amelia   Updated October 27, 2021 at 1:04pm   3 Most recent comment from Marko Davidović:Hello Jayne, Thank you for your interest in our product. Of course, you can start with a one-year subscription and see how everything works. And after that, you can contact us to help you with the u ... Altintas Yasin InformationClosed Pre-purchase questions for Amelia   Updated October 27, 2021 at 9:02am   2 Most recent comment from [deleted]:Hi Altintas,thank you for reaching out to us, and for taking interest in Amelia*Client can make online appointment from the site. This is exactly how Amelia booking works; you would place a shortcod ... JUSTICE Dibofu Zoom IDClosed Pre-purchase questions for Amelia   Updated October 26, 2021 at 11:19am   2 Most recent comment from [deleted]:Hi, JUSTICE,Thank you for reaching out to us.I'm afraid, at the moment there's no such an option in Amelia.You can suggest that as a feature request here, or check if this request was alrea ... Margarida Barreto Database connectionClosed Pre-purchase questions for Amelia   Updated October 25, 2021 at 10:28am   5 Most recent comment from Margarida Barreto:Hi Liza, many thanks for your feedback!!I´ll see with my client what he prefers. Best Regards! Shanice Baloe PaymentClosed Pre-purchase questions for Amelia   Updated October 25, 2021 at 9:17am   9 Most recent comment from Aleksandar Vuković:You're welcome, ShaniceThank you for being cool about this whole situation. If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Dale Employee questionClosed Pre-purchase questions for Amelia   Updated October 25, 2021 at 8:51am   6 Most recent comment from [deleted]:Hi Adrian,glad I could help; if client has more questions or specific requests, please feel free to contact back anytimeIf you have any further questions or issues, please feel free to open a new tic ... Melody Robinson integrationsClosed Pre-purchase questions for Amelia   Updated October 25, 2021 at 8:23am   2 Most recent comment from [deleted]:Hi Melody,thank you for reaching out to us, and for taking interest in AmeliaWe don't have a direct integration with CRM;You can provide links for other forms by leaving them in as either Redirec ... Per-Kristian Spydevold MultisiteClosed Pre-purchase questions for Amelia   Updated October 25, 2021 at 8:05am   4 Most recent comment from [deleted]:Hi Per-Kristian!I'm glad it was helpful; for BF, surely we will do our best to put out something, it's just not yet known how much exactly it will be; keep an eye outIf you have any further ... Max Additional Payment systemClosed Pre-purchase questions for Amelia   Updated October 25, 2021 at 8:04am   2 Most recent comment from [deleted]:Hi Max,thank you for reaching out to us, and for taking interest in AmeliaWe currently don't have a direct integration with WayForPay, I'm afraid; however, you can check if WooCommerce has a ... Sergio Igartua Multiple Websites LicenseClosed Pre-purchase questions for Amelia   Updated October 25, 2021 at 7:58am   4 Most recent comment from [deleted]:Hi Sergio!Thank you for the kind replyI'm afraid that demos shown here are the only ones we currently have; you can always download Amelia Lite to implement to your site, and see how it would wor ... ojasya thakur automatic stripe refundClosed Pre-purchase questions for Amelia   Updated October 24, 2021 at 11:41pm   4 Most recent comment from [deleted]:ojasya,I've responded to this ticket: https://tmsplugins.ticksy.com/ticket/2900159/I believe there's no need to duplicate the same information here.Best Regards.