As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

SERGEY STAROVEROV Restricting Recording ResourcesClosed Pre-purchase questions for Amelia   Updated November 5, 2021 at 9:32am   4 Most recent comment from [deleted]:Hi Sergey,thank you for more details!You could connect all 3 employees to the same Google or Outlook calendar, however, what will happen is that if one employee is booked for any service at, let' ... Franz Endless loading on Mobile PhoneClosed Pre-purchase questions for Amelia   Updated November 5, 2021 at 8:13am   5 Most recent comment from [deleted]:Hi Franz,thank you.Please make sure that all cache on your Chrome on mobile is purged; please Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could ... Paal Joachim Romdahl Figuring out if the Amelia plugin is right for our use caseClosed Pre-purchase questions for Amelia   Updated November 4, 2021 at 10:29am   12 Most recent comment from Aleksandar Vuković:Thank you Joachim.We tend to make the plugin better with every release.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Adrián Ďurica Amelia - Create customers account (not from CMS)Closed Pre-purchase questions for Amelia   Updated November 4, 2021 at 9:25am   2 Most recent comment from [deleted]:Hi Adrián,thank you for reaching out to us, and for taking interest in AmeliaCurrently, customer accounts are created once customer makes a booking; they can be managed by the client on the front en ... Philip PaymentClosed Pre-purchase questions for Amelia   Updated November 3, 2021 at 1:21pm   2 Most recent comment from Marko Davidović:Hello Philip, Thank you for your interest in our product.What you can do is to enable on-site payments and then your clients would know that they will need to pay on-site, you don't need a paymen ... Pierpaolo Benini is plugin suitable for a parking?Closed Pre-purchase questions for Amelia   Updated November 3, 2021 at 9:52am   2 Most recent comment from [deleted]:Hi Pierpaolo,thank you for reaching out to us, and for taking interest in AmeliaIt could work for parking reservations; you could use recurring services (daily) that would allow the client to pick a ... Grindaholik Media UpgradeClosed Pre-purchase questions for Amelia   Updated November 2, 2021 at 10:16am   5 Most recent comment from Marko Davidović:Hello Grindaholik, The reason why you couldn't update Amelia is because your purchase code has expired, but we have deactivated your code remotely. Now you just have to go to Activations settin ... Fabian Question about calendar viewClosed Pre-purchase questions for Amelia   Updated November 2, 2021 at 9:09am   2 Most recent comment from [deleted]:Hi Fabian,thank you for taking interest in Amelia, and for reaching out to usAmelia has several views depending on the shortcode which is set on the page; regular Amelia booking calendar view for serv ... Itayi Additional people detailsClosed Pre-purchase questions for Amelia   Updated November 2, 2021 at 8:34am   2 Most recent comment from [deleted]:Hi Itayi, thank you for taking interest in Amelia, and for reaching out to usSure, you can increase Maximum Capacity of a service, enable clients to bring someone with them, and add Custom Field Text ... Asim AmeliaClosed Pre-purchase questions for Amelia   Updated November 1, 2021 at 12:47pm   2 Most recent comment from [deleted]:Hi Asim,thank you for purchasing Amelia and for reaching out to usHave you done the scheduling of days off within Amelia > Employee > Days Off? Do you have any Special Days created on the same day?I ... Dascaliu Vlad Is there any chance to get a bill on company ?Closed Pre-purchase questions for Amelia   Updated November 1, 2021 at 10:24am   2 Most recent comment from Marko Davidović:Hi Dascaliu, Thank you for your interest in our product. If you are planning to use Amelia on multiple sites you can buy Amelia Pro License. may I suggest to take a look at all of our packages tha ... Chris Multiple SMS AccountsClosed Pre-purchase questions for Amelia   Updated November 1, 2021 at 9:59am   2 Most recent comment from Marko Davidović:Hello Chris, Thank you for your interest in our product. Unfortunately, SMS accounts are tied up to Amelia, not to employees. If you set up multiple accounts you will have to go and log in to the firs ... Leon Sms PricingClosed Pre-purchase questions for Amelia   Updated October 29, 2021 at 1:40pm   6 Most recent comment from [deleted]:Leon,I'm afraid so. There's no option to connect your own SMS solution at the moment. Best Regards.  ali IntegrationClosed Pre-purchase questions for Amelia   Updated October 29, 2021 at 12:45pm   2 Most recent comment from Marko Davidović:Hello Ali, Thank you for your interest in our product.Ar the moment it's not possible to use Amelia in laravel. What you are asking for needs custom development and currently, we are not able to ... Octavio Luis amelia site for rent a carClosed Pre-purchase questions for Amelia   Updated October 28, 2021 at 2:10pm   2 Most recent comment from Marko Davidović:Hello Octavio, Thank you for your interest in Amelia, but unfortunately, the plugin cannot be used for multi-day bookings. It's currently limited to appointments and services with fixed duration ...