We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Jane Subscription planClosed Pre-purchase questions for Amelia   Updated November 29, 2021 at 3:06pm   4 Most recent comment from Aleksandar Vuković:Hello JaneWooCommerce is only used for payments in Amelia, so we can't guarantee that it will work with WooCommerce subscription.You can purchase the plugin, and if it doesn't suit your need ... Georges Integrating SkypeClosed Pre-purchase questions for Amelia   Updated November 29, 2021 at 1:42pm   2 Most recent comment from Aleksandar Vuković:Hey GeorgesThank you for your interest in Amelia.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features. At the moment, only Zoo ... kuo priceClosed Pre-purchase questions for Amelia   Updated November 29, 2021 at 12:54pm   2 Most recent comment from Marko Davidović:Hello Kuo, Thank you for purchasing Amelia, and for reaching out to us. If you have already bought our license please in the future write to us in Amelia category so that your question can go to a p ... James Morgan Backend. One event with multiple timesClosed Pre-purchase questions for Amelia   Updated November 27, 2021 at 3:06pm   2 Most recent comment from [deleted]:Hi JamesThank you for reaching out to us.Unfortunately it is not possible to create time slots for events, each time slot would need to be a separate event. You can add multiple times for the event b ... Cliff Blade Service Time ChallangesClosed Pre-purchase questions for Amelia   Updated November 27, 2021 at 2:45pm   2 Most recent comment from [deleted]:Hi CliffI can see my colleague has already answered to your previous ticket so I will close this one to avoid confusion and you can continue the conversation on the already open thread.Thank you for ... Marcel Imbrogiano Email verificationClosed Pre-purchase questions for Amelia   Updated November 26, 2021 at 11:11am   2 Most recent comment from Marko Davidović:Hello Marcel, Thank you for your interest in our product. We can help you with the creation of an extra field where customers will need to enter the email twice just in case some "program" is trying t ... Ron Poppen More then one EmployeClosed Pre-purchase questions for Amelia   Updated November 26, 2021 at 10:36am   2 Most recent comment from Marko Davidović:Hello Ron, Thank you for your interest in our product. With the full license plugin, you can create as many employees and as many services as you want. In the lite version, you cant create more than o ... Ushan Can you push to Apple calendar?Closed Pre-purchase questions for Amelia   Updated November 25, 2021 at 4:31pm   2 Most recent comment from Miloš Jovanović:Hi Ushan,Thank you for your interest in our plugin.At the moment we don't have iCal synchronization for employees, only the customers at the end of the booking can choose and add booked appointme ... Rohan Yoon time zone warning messageClosed Pre-purchase questions for Amelia   Updated November 24, 2021 at 11:04am   2 Most recent comment from Marko Davidović:Hello Rohan,Thank you for reaching out to us. You have opened 17 tickets with this account, and they are all under "Pre-Purchase questions for Amelia" section. We cannot find any purchases related t ... web Payment getawayClosed Pre-purchase questions for Amelia   Updated November 24, 2021 at 10:48am   2 Most recent comment from Marko Davidović:Hello, Thank you for your interest in our product. Amelia has only integration with these payment systems: PayPal, Mollie, Stripe, and WooCommerce. More about the integration of Amelia with these p ... Shabin Google calendar sync and approvalClosed Pre-purchase questions for Amelia   Updated November 24, 2021 at 10:39am   2 Most recent comment from Marko Davidović:Hello Shabin, Thank you for your interest in our product. Amelia has integration with Google and Outlook Calendar. We don't have an integration for Crestraone, but please add a suggestion and t ... Daniel PAck de paquetes y serviciosClosed Pre-purchase questions for Amelia   Updated November 23, 2021 at 12:59pm   2 Most recent comment from Marko Davidović:Hello Daniel, Thank you for your interest in our product. Ameli in not suitable for ren a car business yet because the plugin cannot be used for multi-day bookings. It's currently limited to ap ... Joshua Jia Automated emailsClosed Pre-purchase questions for Amelia   Updated November 23, 2021 at 12:55pm   9 Most recent comment from Aleksandar Vuković:Hi again JoshuaSorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual. Thank you for your patience!1. If you have canceled your s ... Riku Forsman TranslationsClosed Pre-purchase questions for Amelia   Updated November 23, 2021 at 12:50pm   2 Most recent comment from Marko Davidović:Hello Riku, Thank you for your interest in our product.You can use Polylang if you want but if you're interested in translating the remaining 23% into Finnish, and send that to us, we'll be ... web Creator of the eventsClosed Pre-purchase questions for Amelia   Updated November 23, 2021 at 12:33pm   2 Most recent comment from Marko Davidović:Hello Web, Thank you for your interest in our product.You may be able to do this if you enable "read", "write" and "delete" capabilities of this user through a plugin like "User Role Editor". Please ...