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Public Tickets

Danylo Vakhnenko Html notifications possible?Closed   Amelia   Updated April 26, 2021 at 9:58am   2 Most recent comment from [deleted]:Hi Danylo,thank you for reaching out to us; I apologize for the later response, as we don't work on weekends.HTML isn't supported in email notifications in Amelia with its current built-in ... Josephine Customer AccountsClosed   Amelia   Updated April 26, 2021 at 9:30am   2 Most recent comment from Aleksandar Vuković:Hello JosephineThank you for your purchase.When you're testing the plugin from the front-end, please don't use the same email you're using as an Admin of the site. Also, it's not r ... Richard Option hidden beyond the screen on mobileClosed   Amelia   Updated April 26, 2021 at 8:19am   7 Most recent comment from Aleksandar Vuković:You're welcome, RichardIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Alejandro Yanaculis Custom field formattingClosed   Amelia   Updated April 26, 2021 at 7:50am   2 Most recent comment from Aleksandar Vuković:Hello AlejandroAt the moment, you can only rearrange the custom fields in Amelia/Customize/Custom fields, but it would not take the entire section of the form (2 columns).At the moment (without rearr ... Rolando Rodriguez IMPORTANT !! Amelia not working for free events or servicesClosed   Amelia   Updated April 26, 2021 at 7:22am   17 Most recent comment from Aleksandar Vuković:Thank you very much, RolandoWe appreciate that very much.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Sara Beltran Beltran Sancho customer porfileClosed   Amelia   Updated April 26, 2021 at 7:07am   6 Most recent comment from Aleksandar Vuković:If you enable the phone to be a mandatory field, your new customers will be saved with that phone number, so they would not need to add it, but the directions would have to be added each time. Your ex ... Ahmad Abdullahi Ahmad DEPOSIT PAYMENTClosed   Amelia   Updated April 26, 2021 at 7:02am   2 Most recent comment from Aleksandar Vuković:Hello AhmadThank you for your suggestion, we will forward it to our developers. At the moment, deposit payments are fixed, and if enabled they will be mandatory.The feature was based on our users' ... Joseph Benson Payment MethodClosed   Amelia   Updated April 26, 2021 at 6:58am   4 Most recent comment from Aleksandar Vuković:You're welcome, JosephThat other ticket is assigned to one of my colleagues, Liza, and she responded earlier today. Please check out that ticket now. Philippe Weickmann Following an update, my appointments do not appear anymore.Closed   Amelia   Updated April 25, 2021 at 9:07pm   3 Most recent comment from [deleted]:Hi, Anne!I apologize for the delayed response, we don't work on weekends. Could you please provide us with temporary a WP Admin login, FTP and database access, so we will look into the issue fro ... David Serey Multiple people appointmentsClosed   Amelia   Updated April 25, 2021 at 8:22pm   2 Most recent comment from [deleted]:Hi, David!Sorry for the delayed response.And thank you for choosing Amelia.At the moment, it can't be achieved with the current built-in features in Amelia since each Service can have only one pr ... Daniel Cross Days OffClosed   Amelia   Updated April 25, 2021 at 8:16pm   2 Most recent comment from [deleted]:Hi, Daniel!Sorry for the delayed response.And thank you for choosing Amelia.Days off can be automatically crossed out if you use the Step-by-step booking view. Unfortunately, with other views, it' ... Mike Placeholder %location_address% ONLY if GMapsKey set?Closed   Amelia   Updated April 23, 2021 at 8:05pm   4 Most recent comment from [deleted]:Hi, Craig!Thank you for your comment.I'm afraid, at the moment it's not possible to add the address without Google maps API.You can suggest that as a feature request here, or check if this r ... Markus Ringe Year problemClosed   Amelia   Updated April 23, 2021 at 3:40pm   6 Most recent comment from Aleksandar Vuković:You're welcome, MarkusGlad I could be of service.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. adel Date picker in form to be +18Closed   Amelia   Updated April 23, 2021 at 3:40pm   2 Most recent comment from Aleksandar Vuković:Hello Adel.Thank you for the suggestion, it's not something we previously received, but it is good.At the moment, there's no way to include it, so a custom solution would have to be implemen ... Hilda Steyn woocommerceClosed   Amelia   Updated April 23, 2021 at 2:31pm   3 Most recent comment from [deleted]:Hi Hilda,thank you for letting us knowI'm glad to hear you found the solution; if you have any other questions or concerns feel free to open a new ticket and we will gladly help out.