Public Tickets
sherri
Randomly today my zoom intergration stopped workingClosed
Amelia
Updated October 19, 2021 at 10:34am
2
Most recent comment from [deleted]:Hi, Sherri,Sorry for the delayed response.Could you please try to clear the site and the browser cache? If that doesn't help, please provide us with a temporary WP Admin login for further inves ...
Elodie
Bug back office calendar viewClosed
Amelia
Updated October 19, 2021 at 8:42am
4
Most recent comment from [deleted]:Hi Christophe!Thank you for reaching outI apologize for the later response; please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a ...
Olivier Tilkin
Email notifications not sendingClosed
Amelia
Updated October 18, 2021 at 10:25pm
3
Most recent comment from [deleted]:Hi, Olivier,Sorry for the delayed response.I created a test Customer and booked a test Appointment, and I was able to receive a notification:Could you please make sure that if you test notifications, ...
Apple Tree
Adding additional email entry boxClosed
Amelia
Updated October 18, 2021 at 11:49am
13
Most recent comment from Aleksandar Vuković:You're welcome! Glad I could help!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Merian Kurti
Invoice is missingClosed
Amelia
Updated October 18, 2021 at 8:53am
2
Most recent comment from Aleksandar Vuković:Hello Ina,Sorry for the late response.Please find the invoice attached to this ticket.If you need any further assistance, please let us know.
Adrien Gallo
Problèmes de réglages des horairesClosed
Amelia
Updated October 17, 2021 at 12:15pm
3
Most recent comment from Adrien Gallo:Hi Ivana !Thank you for your reply !No these setups weren't identical ! It works now thank you so much !! :D
Seinne van Dijk
Lay out catalog calendarClosed
Amelia
Updated October 17, 2021 at 8:55am
18
Most recent comment from [deleted]:Hi Seinne!I tested again, however, I only see this view below:These seem to be your chosen colors; so, if you don't see this yet, please purge the cache, either manually or with a cache purge pl ...
Gabriel Poirier
service time slot - default time slotClosed
Amelia
Updated October 16, 2021 at 2:34pm
2
Most recent comment from [deleted]:Hi Gabriel,thank you for reaching out to usIf you want to select the times in between please disable the option right beneath the Time Slot Step:Use service duration for booking a time slot. This will ...
Daniel Jurkowitsch
ShortcodeClosed
Amelia
Updated October 16, 2021 at 1:47pm
5
Most recent comment from [deleted]:Hi Daniel!Thank you for letting us know, I'm happy to hear you've found a solutionIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly he ...
Homeopathy UK
Customer ListClosed
Amelia
Updated October 16, 2021 at 1:21pm
2
Most recent comment from [deleted]:Hi Erika,thank you for reaching out to usData from Amelia > Customers can be exported, however, I'm afraid it cannot be sent manually via email.I'll kindly ask you to add it as a feature su ...
Barbara Bacsóné
Automated sales reportClosed
Amelia
Updated October 16, 2021 at 11:42am
2
Most recent comment from [deleted]:Hi Barbara,thank you for reaching out to usExports of appointment data in csv format can be done in Amelia; however it needs to be done manually.You can try automatizing this process by using these ...
Mitchell Redekopp
E-Transfer OptionClosed
Amelia
Updated October 16, 2021 at 11:05am
4
Most recent comment from [deleted]:Hi Mitchell!
Thank you for the kind reply
You could set the payment to be "On Site" meaning that the full amount will be paid in person, and not during the booking process. Then, you can add the link ...
James Fouché
New appointment notificationsClosed
Amelia
Updated October 16, 2021 at 11:02am
2
Most recent comment from [deleted]:Hi James, Thank you for reaching out to usThe employee is notified of any appointments on the services which he is performing; you can add your administrator address into the Amelia > Settings > Noti ...
Paal Joachim Romdahl
Changing customize frontend button labelsClosed
Amelia
Updated October 16, 2021 at 10:16am
4
Most recent comment from [deleted]:Hi Paal!Sure; like we have for Employee and Service in Amelia > Settings > Labels. I forwarded the suggestion; thank you so much!
Jenny Monro
Packages, recurring appointments and discountsClosed
Amelia
Updated October 16, 2021 at 10:11am
2
Most recent comment from [deleted]:Hi Jenny,thank you for reaching out to usI'm afraid that Packages cannot automatically reoccur as customer is able to select any dates if there are more than one appointment offered in the packag ...