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Public Tickets

Victor SMS Not workingClosed   Amelia   Updated April 23, 2021 at 2:26pm   6 Most recent comment from [deleted]:Hi Matt,thank you for contacting.We have changed the server for SMS, and now SMS is using different server IP address. Most probably the server IP address is blocked on your hosting provider. Can you ... Howard Weng Google Calendar Integration with employee and shopClosed   Amelia   Updated April 23, 2021 at 1:13pm   2 Most recent comment from Aleksandar Vuković:Hello HowardThe Google Calendar integration was not designed in this way. Its use is to link your employees to their Google Calendars, so the appointments made in Amelia appear in Google, and busy eve ... misa matsuura About the integration with google calendarClosed   Amelia   Updated April 23, 2021 at 1:11pm   9 Most recent comment from Aleksandar Vuković:Hello MisaThank you for letting us know the issue has been resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Michele Translation pot fileClosed   Amelia   Updated April 23, 2021 at 1:10pm   6 Most recent comment from [deleted]:Hi Michele,thank you so much for taking time to let me know; I apologize again for bothering you.It's much appreciated, I have forwarded it to our translators for fixingI wish you an amazing week ... Alex Petrie Custom FieldsClosed   Amelia   Updated April 23, 2021 at 1:05pm   5 Most recent comment from [deleted]:Hi Alex,thank you for contacting back.Unfortunately, at the moment you would need to go back to the custom field to add the new event that you created (any event created after creating that custom fie ... Kazuki edit integrations URIClosed   Amelia   Updated April 23, 2021 at 11:40am   2 Most recent comment from Aleksandar Vuković:Hello KazukiPlease update the plugin to v3.2. In it, you will be able to edit the Redirect URI field. Howard Weng Is it possible to set next 30 days appointments by default in customer panelClosed   Amelia   Updated April 23, 2021 at 11:06am   2 Most recent comment from Aleksandar Vuković:Hello HowardPlease try adding this JS on the Customer Panel page: window.ameliaBooking = { cabinet: { pastDays: 0, futureDays: 30, disableAuthorizationHeader: false } } misa matsuura About 3.1.2 updateClosed   Amelia   Updated April 23, 2021 at 10:49am   4 Most recent comment from [deleted]:Hi, Misa!Thank you for letting us know. I'm glad that the issue was resolved.Please feel free to contact us if you have any other questions.Best Regards.  Antoine Customer accountClosed   Amelia   Updated April 23, 2021 at 10:35am   7 Most recent comment from Aleksandar Vuković:Hello again AntoineIt's not possible to book an appointment from the customer panel. You can try adding the booking form's shortcode below the shortcode of the panel, so they can book an app ... Fausto Giungato 1000 dates for one selected dayClosed   Amelia   Updated April 23, 2021 at 10:28am   2 Most recent comment from Aleksandar Vuković:Hello FaustoThis is one event, where you defined multiple dates, like this:It's not a single event, but an event that happens every weekend from May 15th - June 13th, so you cannot book only one ... Sho Appointment next day reminderClosed   Amelia   Updated April 23, 2021 at 10:16am   7 Most recent comment from Aleksandar Vuković:You're welcome, ShoTake care. Daniel Same Day BookingClosed   Amelia   Updated April 23, 2021 at 10:11am   2 Most recent comment from [deleted]:Hi Daniel,thank you for reaching out to us.Please check these points: 1. Are these services visible on the site?  2. If they are, is the employee assigned to these services? 3. If he is, check his wo ... Carlos Trujillo Puente TAG QuestionClosed   Amelia   Updated April 23, 2021 at 9:56am   2 Most recent comment from [deleted]:Hi Carlos,thank you for contacting us!When you are creating the event you will see option to add one or multiple tags for that event (take a look at the picture below).  To add a tag, enter something ... Bénédicte Kibler email notification - zoom integration problemClosed   Amelia   Updated April 23, 2021 at 9:30am   2 Most recent comment from Aleksandar Vuković:Hello BénédicteSorry for the late responses, we have a lot of tickets coming in, and we go through them in the order in which they appear.Please double-check if you connected the employee to his Zo ... Bérénice Baza CalendarClosed   Amelia   Updated April 23, 2021 at 9:27am   4 Most recent comment from Aleksandar Vuković:Thanks for the update, Bérénice, I did not know that it's not compatible with new versions of WP.Please let me know what he says.