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Public Tickets

Jonnathan Suarez Activacion de WhatsappClosed   Amelia   Updated August 12, 2024 at 7:35am   2 Most recent comment from Stefan Petrov:Hi Jonnathan,Thank you for reaching out to us. I would suggest going through all the steps regarding the Whatsapp configuration that you can find on this link. It's a longer process, but each st ... ronnie adams Reminder Notifications Stopped SendingClosed   Amelia   Updated August 12, 2024 at 7:26am   15 Most recent comment from Stefan Petrov:Hi Ronnie,That message is actually showing a status when you run the cron job, it actually tells you if the cron job is working properly or not. It depends on the time configuration, that's corre ... Anuj Kumar Booking dateClosed   Amelia   Updated August 12, 2024 at 7:15am   3 Most recent comment from Stefan Petrov:Hi Anuj,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,  to se ... Victor I can't put the activation codeClosed   Amelia   Updated August 12, 2024 at 7:07am   2 Most recent comment from Stefan Petrov:Hi Victor,Thanks for reaching out to us. The activation code needs to be inserted in Activation settings tab. If you do not see the field or the option to input the activation code, this is most proba ... lila khouider can't dawnload fileClosed   Amelia   Updated August 12, 2024 at 6:33am   5 Most recent comment from Stefan Petrov:Hi lila,No problem, you are welcome.Keep me posted regarding this topic or feel free to open a new ticket regarding other questions and we will kindly provide assistance. Rakinul Bringing Anyone With You IssueClosed   Amelia   Updated August 12, 2024 at 6:31am   7 Most recent comment from Stefan Petrov:Hi Rakinul,Thanks for the video, unfortunatelly, this option is not created for older versions of the Booking Form. This only works for V2 of the booking forms. We certainly recommend using the newer ... Gladys Ancay books a free event > number of tickets is not displayed on the booking screenClosed   Amelia   Updated August 12, 2024 at 5:24am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We are glad to hear that all si working fine and should you have any further inquiries, we kindly request that you open separate tickets for each questio ... Kiran icalClosed   Amelia   Updated August 12, 2024 at 5:22am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. When you have several questions or issues please open a new seperate ticket, and we will help you there. In that way, issues and questions that are relat ... Katy García Selection of services by time slotsClosed   Amelia   Updated August 12, 2024 at 5:21am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. The availability of the service is defined by employees' working hours, so you would need to edit those in order to achieve this. When you go to Ame ... Michael Update 7.7.1Closed   Amelia   Updated August 12, 2024 at 5:20am   4 Most recent comment from Marko Davidović:Hello again, Customer name and data should be sent automatically now and if you want to send additional data you can use metadata. In Amelia/setting/payments you have the option to Set MetaData and D ... Audrey Mertens Question about Sms and Whatsapp notificationClosed   Amelia   Updated August 12, 2024 at 5:17am   6 Most recent comment from Marko Davidović:Hello again, Your hosting should be able to checks and tests but you can test the cron and see if it works this is the command: https://www.yourwebsite.com/wp-admin/admin-ajax.php?action=wpamelia_api ... Kahlil Nagi Bringing Anyone With You ConfusionClosed   Amelia   Updated August 9, 2024 at 1:33pm   9 Most recent comment from Stefan Petrov:Just responded to your new ticket.Let's keep the conversation there. Audrey Mertens appointment reminder notifications Via SMS and EmailClosed   Amelia   Updated August 9, 2024 at 11:45am   2 Most recent comment from Marko Davidović:Hello again,1. Price of the SMS for Belgium is $0.15752. You can get notified when your credit is low if you enable this option in notification settings3. If you use standard reminder it will be sent ... Stefanie Reiter Amelia Time ScheduleClosed   Amelia   Updated August 9, 2024 at 11:12am   4 Most recent comment from Marko Davidović:Hello again,No, you can not book over already busy time slot. If you have a break, or something already set to busy in calendar or some appointment you can not book over that since this will be consid ... Thomas Cron EventClosed   Amelia   Updated August 9, 2024 at 11:07am   4 Most recent comment from Stefan Petrov:Hi Thomas,Thanks for the suggestion and apologies for the inconvenience. We will of course pay attention to this feature in future updates.