Public Tickets
lucas
Google Calendar Sync Issue: Events Not Being Inserted into CalendarClosed
Amelia
Updated December 25, 2024 at 12:50pm
5
Most recent comment from Uroš Jovanović:Hello Lucas,
Unfortunately, the https://ecoledesurf.re/wp-admin/ URL doesw not work and thus i cannot log into your website.
Can you please provide me with the updated admin login URL and I will assi ...
Ludovic Bablon
Outlook CalendarClosed
Amelia
Updated December 23, 2024 at 1:46pm
2
Most recent comment from Uroš Jovanović:Hello Ludovic,
Thank you for reaching out.
For the integration with Outlook, only one Outlook account is used for the actual integration, but you can connect an unlimited number of Outlook accounts to ...
Mario White
Creacion de App en Meta BusinessClosed
Amelia
Updated December 23, 2024 at 1:15pm
5
Most recent comment from Uroš Jovanović:
¡Hola Mario!
Gracias por la información y las imágenes proporcionadas. Lo revisaré con más detalle y te haré saber tan pronto como tenga una respuesta clara.
¡Gracias por tu pacienc ...
Erupt Media
PackagesClosed
Amelia
Updated December 25, 2024 at 12:41pm
8
Most recent comment from Uroš Jovanović:
Hello,
We have since released version 8.0 of the Amelia plugin. Please install the latest version, clear the cache, and let us know if the issue persists.
If the problem continues, we will ...
Peg Joseph
I purchased the Standard plan, but the Amelia options that require this plan are still locked. I would like your assistance as soon as possible. Thank you!Closed
Amelia
Updated December 23, 2024 at 1:03pm
16
Most recent comment from Uroš Jovanović:Hello Peg,
The issue seems to be that the email is not registered.
Can you please create another user with my specific email and let me know if it works or not: [email protected]
Looking f ...
Barbara Freudenschuss
Confirmation E-Mails not being sentClosed
Amelia
Updated December 23, 2024 at 1:01pm
10
Most recent comment from Stefan Petrov:
Hi Barbara,
Yes, I couldn’t reproduce the issue at all. I meant the email hosting provider. By default, we always recommend using Gmail or Outlook, but since you are using a custom one, ...
Himanshu
How to get all services in a functionClosed
Amelia
Updated December 23, 2024 at 11:47am
13
Most recent comment from Uroš Jovanović:Hello Himanshu,
Thank you for the update on this.
When you have several questions or issues which are not related to the title of the active ticket, please open a new ticket, and we will help you ther ...
Oscar Soto
Plugging errorClosed
Amelia
Updated December 23, 2024 at 11:40am
2
Most recent comment from Uroš Jovanović:Hello Oscar,
Thank you for reaching out to us.
Can you please let me know if there is any customer or employee with the same email as the admin user with which you were logged in when this error occur ...
Wendy Baan
Don't get a mail after bookingClosed
Amelia
Updated December 23, 2024 at 11:35am
12
Most recent comment from Uroš Jovanović:Hello Wendy,
Cay you show me in a video how the configuration process looks like from your end so I can take a look at what could be wrong?
Looking forward to your reply.
Cara
Amelia/WooCommerce account dashboardClosed
Amelia
Updated December 23, 2024 at 10:30am
4
Most recent comment from Uroš Jovanović:Hello Cara,
Thank you for the update on this.
I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.
This feature will be imple ...
Titus
Unable to Save New BookingsClosed
Amelia
Updated December 23, 2024 at 10:27am
4
Most recent comment from Uroš Jovanović:Hello Titus,
Glad to be able to assist you.
My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?
Can you, please, leave a review on the Lite versio ...
Fabrizio
Amelia UsersClosed
Amelia
Updated December 23, 2024 at 10:21am
2
Most recent comment from Stefan Petrov:Hi Fabrizio,
Thanks for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features.
Please feel free to search through our feature suggestion page, ...
Laurence MARTINI
Probleme de responsive sur les écrans de smartphonesClosed
Amelia
Updated March 22, 2025 at 10:24pm
17
Most recent comment from Nathalie Materne:Hi Laurence, would you mind sharing the solution you found to solve this issue, please ?Bonjour Laurence, pourriez-vous partager ici comment vous avez résolu ce problème, svp ? Merci beaucoup
Antonia Franke
I’m reaching out because the plugin is not functioningClosed
Amelia
Updated December 23, 2024 at 9:16am
2
Most recent comment from Stefan Petrov:
Hi Antonia,
Thank you for reaching out to us. This issue is often related to caching. Please try clearing your browser cookies and cache, as well as the WordPress cache (if you’re using ...
Alexandra Cojocaru
When I send a confirmation it s sent the the whole group-persons who have the reservation at the same hourClosed
Amelia
Updated December 23, 2024 at 8:59am
2
Most recent comment from Stefan Petrov:Hi Alexandra,
Thank you for reaching out to us. This is happening because this is actually a group booking. When multiple appointments are booked for the same time slot, Amelia treats it as a group ap ...