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Public Tickets

Paule Features not enabledClosed   Amelia   Updated November 12, 2024 at 6:37am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Folder looks the same so perhaps you did not install the correct folder. Please delete all license folder and download and install the one that we will s ... Peter Stadelmann UpgradeClosed   Amelia   Updated November 12, 2024 at 6:33am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Directly upgrading Lifetime licenses purchased after June 1st, 2021 is currently not possible, but you can, of course, acquire a new license and receive ... Bobby Appointment Approved mail languageClosed   Amelia   Updated November 12, 2024 at 6:33am   4 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. we will close this ticket but should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladl ... Yasin CalendarClosed   Amelia   Updated November 12, 2024 at 6:32am   4 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad if we were able to help you. We willč close this one and should you have any further inquiries, we kindly request that you open separate tickets for ... Anja in der Weide How to cancel an event (user perspective)Closed   Amelia   Updated November 12, 2024 at 6:27am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. There is placeholder %event_cancel_url% – An automatically generated cancelation URL. Please note: All linked placeholders like %customer_panel_url%, ... Christian Sidebar Auto-Collapsing in Customer PortalClosed   Amelia   Updated November 12, 2024 at 6:26am   4 Most recent comment from Marko Davidović:Hello again, Please send us exact name of the page and URL where this happens so that we an check  2. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so ... Sergio Urcelay PackagesClosed   Amelia   Updated November 8, 2024 at 11:38am   23 Most recent comment from Stefan Petrov:Hello Sergio, No problem at all, these caching issues are giving customers problems when they upgrade their licenses. For some reason, sometimes the features are not visible until you clear the cache/ ... Jbari Magid Need to Differentiate Fully Booked Days from Closed Days on Amelia CalendarClosed   Amelia   Updated November 8, 2024 at 11:35am   4 Most recent comment from Stefan Petrov:Hi Jbari, For this use case, it can be changed with custom CSS code, but we would need the page where the booking form is located with one day (at least) fully booked. We would need to change the elem ... Clément WPRocket incompatibilityClosed   Amelia   Updated November 8, 2024 at 11:06am   4 Most recent comment from Uroš Jovanović:Hello Clément, Thank you so much for taking the time to share your solution! We truly appreciate your understanding and patience. Your suggestion to use Perfmatters alongside WP Rocket is fantastic a ... krisna purbaya make notification by genderClosed   Amelia   Updated November 8, 2024 at 10:46am   2 Most recent comment from Marko Davidović:Hello again, We have replied to your other ticket for the same question so we can continue our correspondence there. We wish you all the best and hope you have a wonderful day ahead.  Marco Schnyder Date Format display backend not working properlyClosed   Amelia   Updated November 8, 2024 at 9:34am   12 Most recent comment from Stefan Petrov:Hi Marco, Its recommended to use the default time and date format in Wordpress, since Amelia doesn't have its own date and time format. Since you can configure any custom date format, Amelia is n ... Charles Step by step booking for eventsClosed   Amelia   Updated November 8, 2024 at 9:31am   4 Most recent comment from Stefan Petrov:Hi Charles, You can use WebHooks or API's, but, unfortunately, we would not be able to provide assistance, because at this moment we don't do customizations.  Rasmus Subscription changeClosed   Amelia   Updated November 8, 2024 at 9:19am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Downgrade is not possible what you can do is you can cancel current license and when it expired you can purchase new license that suits your needs. Your ... stefano roveda WP Hooks, object structureClosed   Amelia   Updated November 8, 2024 at 9:17am   2 Most recent comment from Uroš Jovanović:  Good evening, To work with Amelia's hooks and filters like amelia_before_cf_added_filter, it's helpful to review the plugin's source code directly, as Amelia’s documentati ... Markus Größing Amelia Manager Role see UTC time and not local time as Amelia EmployeeClosed   Amelia   Updated November 8, 2024 at 9:00am   14 Most recent comment from Uroš Jovanović:Hello Markus, A new Amelia update will be released on Tuesday and it will be resolved with that version of the plugin. I appreciate your patience.