As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Yassin Ibenkouar Multiple appointmentsClosed   Amelia   Updated January 21, 2025 at 8:43am   2 Most recent comment from Marko Davidović:  Hello there, Thank you for reaching out to us. When you offer group classes you need to enable the option "Allow booking below minimum capacity" in Amelia/settings/appointment settings. When this i ... Astrid De Deyne Event waiting list - extra spots availableClosed   Amelia   Updated January 21, 2025 at 8:41am   4 Most recent comment from Stefan Petrov:Hi Astrid, The notification can be configured as soon as the waiting list is enabled. You will see this option    There is a notification template "Event Waiting list" that you can configure for th ... FRANCESCA GANDINI Viewing "custom fields" for Event AttendeesClosed   Amelia   Updated January 20, 2025 at 12:17pm   2 Most recent comment from Uroš Jovanović:  Hello Francesca, Thank you for reaching out. Currently, Amelia does not have an option to directly view the answers to custom fields for all attendees in a list format. The information mus ... Siobhan Meehan Booking package issuesClosed   Amelia   Updated January 20, 2025 at 12:05pm   6 Most recent comment from Stefan Petrov:Hello, Apologies for the delayed answer, but i already have tried these credentials. Unfortunatelly, these are not correct. I've also tried with the VPN, but it's the same issue.        AMINE integration directly with google sheetClosed   Amelia   Updated January 20, 2025 at 11:29am   2 Most recent comment from Stefan Petrov:Hi Amine, Thanks for reaching out to us. Amelia can be integrated to any CRM with the Webhooks. This setting allows you to set several hooks that will send data from the Amelia plugin to any other app ... Evelyne Vanraes Google CalendarClosed   Amelia   Updated January 20, 2025 at 11:05am   2 Most recent comment from Stefan Petrov:Hi Evelyne, Thanks for reaching out to us. Unfortunately, there is no such option currently, as employees can be only assigned to one (main) Google Calendar. Please feel free to search through our fe ... Maria IntegracionesClosed   Amelia   Updated January 20, 2025 at 10:31am   2 Most recent comment from Stefan Petrov:Hola María, Gracias por contactarnos. Lamentablemente, Amelia actualmente no tiene integración con TutorLMS o LearnDash. Sin embargo, hemos escuchado de algunos usuarios que han logrado crear su pro ... Dani Update mail - customerClosed   Amelia   Updated January 20, 2025 at 10:14am   12 Most recent comment from Stefan Petrov:Hi Dani, No problem. Please, let us know if you have any other questions on a new ticket and we will kindly provide assistance.    yunus BlacklistClosed   Amelia   Updated January 20, 2025 at 9:57am   2 Most recent comment from Uroš Jovanović:Hello Yunus, Thank you for bringing this up! Amelia does indeed offer a way to address this issue. You can block specific customers directly from the Amelia > Customers page in the WordPress dashboard ... Creed Creatives Amelia Customization Error 403Closed   Amelia   Updated January 20, 2025 at 9:41am   4 Most recent comment from Stefan Petrov:Hello, Thank you for providing access. I was able to confirm the same issue. This error typically occurs for one of two reasons: The web server owners have correctly configured access permissions, and ... Humaid Amelia White LabelClosed   Amelia   Updated January 20, 2025 at 9:25am   26 Most recent comment from Uroš Jovanović:Hello Tolga, Thank you for your message! You can definitely reach out to us for updates regarding the redesign process. However, there will be no public testing or small test groups during this period ... YURIKA SEKINE Unable to add categoryClosed   Amelia   Updated January 20, 2025 at 8:21am   7 Most recent comment from Stefan Petrov:Hi Yurika, Thanks for letting me know. Great to see that you were able to find the solution. Should you have any other questions or issues, feel free to open a new ticket and we will kindly provide as ... Fundacja ADHD Inquiry about synchronizing Booksy calendar with AmeliaClosed   Amelia   Updated January 20, 2025 at 6:32am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. It is not possible to synchronize these plugins since there is not integration but there is a workaround that can help. If you connect them to same calen ... Veronica Loyalty Program?Closed   Amelia   Updated January 20, 2025 at 6:27am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. We do not have any integration with any similar plugin or we would gladly recommend the ... Luigi Aloi generate a downloadable ticket with details of the tickets and the event purchasedClosed   Amelia   Updated January 20, 2025 at 6:23am   4 Most recent comment from Marko Davidović:Hello again, No I'm afraid that what you want to achieve is not possible at this time in Amelia. In light of this, we encourage you to kindly consider submitting this valuable suggestion as a fea ...