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Public Tickets

Mike Califf SVGs missing in backendClosed   Amelia   Updated January 13, 2022 at 9:47pm   11 Most recent comment from Aleksandar Vuković:I'm glad to hear that, Mike!Thanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Heather Uploading an attachment not workingClosed   Amelia   Updated January 13, 2022 at 5:39pm   10 Most recent comment from Uroš Jovanović:Hello Heather,I tried to turn off the invisible reCaptcha as that is known to cause the issue of booking not going through. Are you able to log onto your website, I tried to log onto it and I get the ... Tania Emmerechts Wrong hour in .ics fileClosed   Amelia   Updated January 13, 2022 at 4:06pm   3 Most recent comment from Uroš Jovanović:Hello Tania,Glad to hear that it has been resolved.Feel free to contact us if you have any other questions. Ricardo Booking issuesClosed   Amelia   Updated January 13, 2022 at 3:53pm   2 Most recent comment from Stanislav Snagovskiy:Hello Ricardo,Thank you for reaching out to us.Unfortunately, it is not possible to add more locations to one employee. There is a workaround where you can make three same employees with different em ... Antonio Problem woocommerce integrationClosed   Amelia   Updated January 13, 2022 at 3:35pm   2 Most recent comment from [deleted]:Hello AntonioThank you for reaching out to us.Please check out our documentation about WooCommerce integration and make sure you configured everything in a right way.If the issue is still here, don� ... Jennie Prewett Customising eventsClosed   Amelia   Updated January 13, 2022 at 2:32pm   2 Most recent comment from Stanislav Snagovskiy:Hello Jennie,Thank you for reaching out to us.If you use Events it is only possible to pay per person, not for the whole Event. A workaround could be to reduce the capacity from 15 people to 5, for e ... Damir Serbanovic Amelia manager and employee setupClosed   Amelia   Updated January 13, 2022 at 1:54pm   4 Most recent comment from [deleted]:Damir, if I got you right, you want the Manager not to be able to see the Employees services. You need to deselect amelia_read_services for Amelia Manager role. If you want an Employee not to be able ... Kara Noreika Packages not workingClosed   Amelia   Updated January 13, 2022 at 1:10pm   4 Most recent comment from Uroš Jovanović:Hello Kara,Sorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual. Thank you for your patience!This is really interesting. We nee ... MariusDesign Calendar showing all the day hoursClosed   Amelia   Updated January 13, 2022 at 12:39pm   10 Most recent comment from Stanislav Snagovskiy:Dear Kahlil,Currently, we are not aware of any bugs related to "Allow admin to book appointment at any time". This function is working fine for us, at the moment. If you have any further questions or ... Anna Bućkowska Customer accountClosed   Amelia   Updated January 13, 2022 at 10:03am   4 Most recent comment from Stanislav Snagovskiy:Dear Anna,Thanks for the clarification.Email verification is not possible with Amelia, but there's a workaround you can apply that will check the email. Here's what you need to do: Go to Am ... Dieter Erni Upgrade Basic to ProClosed   Amelia   Updated January 13, 2022 at 9:04am   2 Most recent comment from Stanislav Snagovskiy:Hello Dieter, Thank you for reaching out to us.Well, it doesn't work for us either because either your card is out of money, or it expired, or your bank is blocking the transaction. We have a Ma ... Douglas the employees are being switched from one place to anotherClosed   Amelia   Updated January 14, 2022 at 8:51am   24 Most recent comment from Aleksandar Vuković:Hi again DouglasHere's the fix for the appointment status change.Please download the file attached to my response, and replace the files in these locations with the content of the attached zip fi ... Unger Brigitta log / audit user activityClosed   Amelia   Updated January 13, 2022 at 7:50am   2 Most recent comment from [deleted]:Hi UngerThank you for reaching out to us.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.It probably can be done with som ... Zighed frond end access for employees to create modify their servicesClosed   Amelia   Updated January 12, 2022 at 5:26pm   2 Most recent comment from Uroš Jovanović:Hello Zighed,Thank you for reaching out to us.Unfortunately, there is no option to allow employees to create services from their end, but they are able to manage their services (if enabled from the b ... Pablo Custom labels fields in search viewClosed   Amelia   Updated January 12, 2022 at 5:21pm   3 Most recent comment from Stanislav Snagovskiy:Hello Pablo, Thank you for reaching out to us.1) It could be a cache issue. Please deactivate Amelia, clear cache, activate Amelia, clear cache again. You can clear cache with the plugin "W3 Total Ca ...