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Public Tickets

Peter Gal Where to translate for hungarian if no have any avaliable appointmentClosed   Amelia   Updated January 27, 2022 at 11:01am   19 Most recent comment from Marko Davidović:Hello Peter,When you have questions or issues which are not related to the title of the active ticket, please open a new ticket, and we will help you there. In that way, issues and questions which ar ... Robin Show a service in multiple categoriesClosed   Amelia   Updated January 27, 2022 at 10:46am   2 Most recent comment from Uroš Jovanović:Hello Robin,Thank you for reaching out to us.Unfortunately, assigning services to multiple categories is currently not possible with Amelia's built-in features and you would have to create duplic ... Sid Chauhan Google CalendarClosed   Amelia   Updated January 27, 2022 at 10:38am   2 Most recent comment from Marko Davidović:Hello Sid, Thank you for purchasing our product, and for reaching out to us.If you have configure Google integration properly, each employee should log in to the WP backend or the front-end Employee p ... Jeff Mauget "Back to Services" link and arrow missingClosed   Amelia   Updated January 27, 2022 at 10:14am   10 Most recent comment from Uroš Jovanović:Hello Jorge, Please find the Amelia version 4.3.1 zipped folder attached: Hope this works after you have the plugin updated. Catharina von Hobe automatically delete appointments and customersClosed   Amelia   Updated January 27, 2022 at 9:37am   4 Most recent comment from [deleted]:You're welcome.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Rosetta Facciolini Mandatory additional field ONLY for online bookings (not from the back-end)Closed   Amelia   Updated January 27, 2022 at 7:40am   4 Most recent comment from Stanislav Snagovskiy:Dear Rosetta,Thanks for the clarification.I'm sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features. You can't set the sam ... Amandine display serviceClosed   Amelia   Updated January 27, 2022 at 7:11am   2 Most recent comment from Stanislav Snagovskiy:Hello Amandine, Thank you for reaching out to us.If you want to show services from a specific category, use a shortcode [ameliacatalog category=X], where X is the category ID number, for example [ame ... Lenny Phone field validation bugClosed   Amelia   Updated January 26, 2022 at 5:10pm   8 Most recent comment from Uroš Jovanović:Hello Lenny, The thing about the numbers is that it is really difficult to check if the number is valid and if the customer wants to enter the wrong number, he will. Thank you for your suggestion an ... Yasmin Birk GalleryClosed   Amelia   Updated January 26, 2022 at 4:45pm   4 Most recent comment from Stanislav Snagovskiy:Dear Yasmin,I hope you're doing well.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as tha ... Shanice Baloe Store Opening Time ErrorClosed   Amelia   Updated January 26, 2022 at 4:42pm   6 Most recent comment from Stanislav Snagovskiy:Dear Shanice,You are welcome. I'm glad that now everything is working fine. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, ple ... Elena Multilanguage siteClosed   Amelia   Updated January 26, 2022 at 4:19pm   2 Most recent comment from Uroš Jovanović:Hello Elena,Thank you for reaching out to us.If all of those websites are under the same domain, you can use them properly with your Basic license.You can check the following article regarding the use ... Matt Melton Payment ScheduleClosed   Amelia   Updated January 26, 2022 at 12:02pm   2 Most recent comment from Marko Davidović:Hello Matt, Thank you for purchasing our product, and for reaching out to us.Amelia itself doesn't handle the payments but we have integration with several payment systems such as: PayPal, Mollie ... Hussnain Package Emails Notification IssueClosed   Amelia   Updated January 26, 2022 at 11:55am   2 Most recent comment from Marko Davidović:Hello Hussnain, Thank you for purchasing our product, and for reaching out to us.Thank you for asking all is well. We hope that you are well also.The reason why the customer does not get the first app ... Tilly Gould All data disappearedClosed   Amelia   Updated January 26, 2022 at 11:34am   2 Most recent comment from Uroš Jovanović:Hello Tilly,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as t ... Ken how do i upload the pluginClosed   Amelia   Updated January 26, 2022 at 9:54am   3 Most recent comment from Marko Davidović:Hello Ken, Thank you for purchasing our product, and for reaching out to us.Can you please tell us did you manage to upload the plugin?The video that Pascal sent to you is quite accurate and should he ...