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Public Tickets

Miguel Quiroz LabelsClosed   Amelia   Updated January 20, 2022 at 10:11am   2 Most recent comment from Marko Davidović:Hello Miguel, Thank you for purchasing our product, and for reaching out to us.Unfortunately, currently, there is no such feature built-in. This cant be altered, but maybe we can offer you a solution ... Jeff Kessel Coupon CodeClosed   Amelia   Updated January 20, 2022 at 9:59am   2 Most recent comment from Uroš Jovanović:Hello Jeff,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as th ... Axel Vahnberg Dates unavailable in calendarClosed   Amelia   Updated January 20, 2022 at 8:32am   4 Most recent comment from Aleksandar Vuković:Hello eddieI see you opened a private ticket with your website's credentials, so I'll check that out and respond as soon as possible. Norbert Balán Cancel url function not workingClosed   Amelia   Updated January 20, 2022 at 8:19am   2 Most recent comment from [deleted]:Hello NorbertI can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/2960968/ For future reference, please don't ope ... Roshan Sujeebun Existing Amelia user cannot reset his password when using "Forgot Password"Closed   Amelia   Updated January 20, 2022 at 8:18am   4 Most recent comment from Aleksandar Vuković:Hello IreneThank you for your purchase, but we can't help you resolve this issue on someone else's ticket. I see you opened a ticket related to Work Hours, so please feel free to open a n ... Jessica Garonzik Custom Notification for EventClosed   Amelia   Updated January 19, 2022 at 5:40pm   2 Most recent comment from Uroš Jovanović:Hello Jessica,Thank you for reaching out to us.Yes, the notifications will be set for all recurring events as customers book spots for those separately and they receive the same notification if they b ... Rosetta Facciolini book a package of employee appointmentsClosed   Amelia   Updated January 19, 2022 at 5:08pm   4 Most recent comment from Uroš Jovanović:Hello Rosetta, Unfortunately, there is no option to purchase a package from the back-end on behalf of the customer as employees can only book appointments from the back-end. The only solution would ... Giam Package and Service DisplayClosed   Amelia   Updated January 19, 2022 at 4:58pm   4 Most recent comment from Uroš Jovanović:Hello Giam, You can use the following shortcode to show a specific service with the specific location: [ameliabooking location=1 service=1] You could also filter out the package and location display a ... Jeroen book outside openingtimesClosed   Amelia   Updated January 19, 2022 at 4:50pm   2 Most recent comment from Uroš Jovanović:Hello Jeroen,Thank you for reaching out to us.Only admin can be allowed to create appointments outside of working hours. That permission is granted by enabling the "Allow admin to book appointment at ... Sebastian Make Offerings Mutually ExclusiveClosed   Amelia   Updated January 19, 2022 at 4:25pm   2 Most recent comment from Uroš Jovanović:Hello Sebastian,Thank you for reaching out to us.Unfortunately, there is no option to have one service block out time slots of the other service. You would either have to create only one employee whic ... Pesce Comunica cancel apointmentClosed   Amelia   Updated January 19, 2022 at 3:25pm   4 Most recent comment from Stanislav Snagovskiy:You're welcome, Pesce,If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.My apologies if I already asked this before, but may I ask yo ... Riccardo Lazzari URGENT: Store Closed, but booking possibleClosed   Amelia   Updated January 19, 2022 at 2:03pm   16 Most recent comment from Marko Davidović:Hello Riccardo,There was an update of Amelia to the 4.4 version and this issue should be resolved. Can you please test it again and let us know if everything is working as it should be.Looking forwar ... Leyla musleh more domainsClosed   Amelia   Updated January 19, 2022 at 2:00pm   6 Most recent comment from [deleted]:Hi turistas.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Jon San Roman Customer front end panel bugClosed   Amelia   Updated January 19, 2022 at 12:01pm   9 Most recent comment from Aleksandar Vuković:Hello PabloWe cannot replicate this issue locally, so can you please open a new ticket, pointing us to your website, where this happens?Also, we'd appreciate it if you could provide us with some ... Jesus Ortigosa Conflict employeers - QuestionClosed   Amelia   Updated January 18, 2022 at 4:19pm   2 Most recent comment from Stanislav Snagovskiy:Hello Jesus, Thank you for reaching out to us. Сould you provide me with more information and screenshots, regarding this issue. So I will be able to understand what do you mean, reproduce it, and h ...