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Public Tickets

bengolfrates BUG Events woo checkout infoClosed   Amelia   Updated January 24, 2022 at 10:00am   3 Most recent comment from Stanislav Snagovskiy:Greetings,Thank you, we are aware of this bug, It should be fixed this week.Please stay tuned for Amelia's updates https://wpamelia.com/changelog/.If you have any more issues or questions feel f ... Arian Hashemi Displaying PackagesClosed   Amelia   Updated January 22, 2022 at 12:44pm   4 Most recent comment from Marko Davidović:Hello Arian,Currently, there is no such feature built-in. You can use several package shortcodes but it won't be exactly like this for example: [ameliacatalog show=packages], [ameliabooking sho ... Sebastian Best Practices to Prevent Fake BookingsClosed   Amelia   Updated January 21, 2022 at 8:54pm   2 Most recent comment from Aleksandar Vuković:Hello SebastianThank you for reaching out to us. We are really sorry that you've met such a situation. How do you handle payments (using Stripe, PayPal, WooCommerce, Mollie, or on-site)? If you ... Ron Poppen Extra FieldsClosed   Amelia   Updated January 21, 2022 at 6:17pm   6 Most recent comment from Marko Davidović:Hello Ron, We are trying to help as best as we can. Thank you for making a suggestion every vote counts. If you have any more questions please feel to open another ticket. Javier Staging mode web designClosed   Amelia   Updated January 21, 2022 at 6:14pm   2 Most recent comment from Stanislav Snagovskiy:Hello Javier,Thank you for reaching out to us.Essentially you only need a database when it comes to booking and customers.There are around 47 tables with wp_amelia_ prefix in your database. Please no ... Wayne Huggard Additional Members information FieldsClosed   Amelia   Updated January 21, 2022 at 6:08pm   2 Most recent comment from Marko Davidović:Hello Wayne, Thank you for purchasing our product, and for reaching out to us.Currently, there is no such feature built-in.You can try membership plugins (like MemberPress, or Ultimate Member), those ... Tina SchedulingClosed   Amelia   Updated January 21, 2022 at 5:17pm   2 Most recent comment from Stanislav Snagovskiy:Hello Tina, Thank you for reaching out to us. Сould you provide me with more information and screenshots, regarding this issue? So I will be able to understand what do you mean, reproduce it, and hel ... Shana Issues with scheduling service time slotsClosed   Amelia   Updated January 21, 2022 at 1:55pm   4 Most recent comment from [deleted]:Hi ShanaPlease check up, if:1) The Work Hours of the Employees assigned to this Service is correct and start from 9:00 AM.2) There's no Special Days for these Employees, configured to early hours ... Michael Webster Price Change if additional people are added to the booking.Closed   Amelia   Updated January 21, 2022 at 1:39pm   4 Most recent comment from [deleted]:Hi MichaelThank you for your suggestions. We carefully follow customers requirements and try to implement most of them if they appear in requests from time to time, so we will add to our idea list a ... bengolfrates Customer panel shortcode for profileClosed   Amelia   Updated January 21, 2022 at 1:38pm   2 Most recent comment from Marko Davidović:Hello, Thank you for purchasing our product, and for reaching out to us.We are not sure what do you mean exactly? The customer panel is designed so that you can offer your customers an easy way to tr ... numerica Amelia Manager permissionsClosed   Amelia   Updated January 21, 2022 at 11:30am   11 Most recent comment from Aleksandar Vuković:Hello TemperUsers in Amelia were created with these limitations and even though we do advise modifying those capabilities for certain use cases, this approach may cause other issues with the plugin.It ... seth NotificationsClosed   Amelia   Updated January 21, 2022 at 11:27am   3 Most recent comment from [deleted]:Hello SethWe are glad you were able to resolve your issue.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.Have a nice day! Hayley Laches event booking formClosed   Amelia   Updated January 21, 2022 at 10:13am   2 Most recent comment from Stanislav Snagovskiy:Hello Hayley, Thank you for reaching out to us.Go to Amelia > Customize > Custom Fileds, create a new custom field, or edit the old one and assign it to events.As for the events, custom fields will ... Devan Did you guys fix the issue where the plugin returns "no data" when you type the name in too fast?Closed   Amelia   Updated January 21, 2022 at 9:42am   10 Most recent comment from Uroš Jovanović:Hello Devan,Glad to hear that. Looking forward to your reply. Andrea Event participant listClosed   Amelia   Updated January 20, 2022 at 4:34pm   2 Most recent comment from Stanislav Snagovskiy:Hello Andrea, Thank you for reaching out to us. It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues ...