As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Marius Volden Hiding categoriesClosed   Amelia   Updated May 30, 2022 at 11:54am   11 Most recent comment from Uroš Jovanović:Hello Marius,Thank you for your patience. Glad to hear that.If you do not want the button to lead to another page, there is an option to create a pop-up with Elementor.When you have created Employee ... Nick Suykerbuyk Search formClosed   Amelia   Updated May 30, 2022 at 11:14am   2 Most recent comment from Uroš Jovanović:Hello Nick,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feature ... Hafid Hours doesnt match !Closed   Amelia   Updated May 30, 2022 at 11:06am   9 Most recent comment from Uroš Jovanović:Hello Hafid,Can you please provide me with the URL of the booking page so I can test it out and provide you with an update on this issue?Looking forward to your reply. Wendell Jones Deposits/Cancellation FeeClosed   Amelia   Updated May 30, 2022 at 10:22am   2 Most recent comment from Uroš Jovanović:Hello Wendell,Thank you for reaching out to us.Unfortunately, there are currently no such options with Amelia's built-in features. You can suggest that feature on the following link: https://fe ... Mireia Balaguer Shorter appointmentsClosed   Amelia   Updated May 30, 2022 at 10:18am   4 Most recent comment from Uroš Jovanović:Hello Mireia,Thank you for the suggestion, glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave ... Ruben ​ update the Amelia plugin ​Closed   Amelia   Updated May 30, 2022 at 10:13am   2 Most recent comment from Marko Davidović:Hello Ruben, Thank you for purchasing our product, and for reaching out to us. You are using the old version of Amelia 4.5.1 We now have a new version of Amelia. When the plugin is not up to date it ... Chuck Mannella Available functionalityClosed   Amelia   Updated May 30, 2022 at 10:10am   2 Most recent comment from Uroš Jovanović:Hello Chuck,Thank you for reaching out to us.1. You can simply check the employees' working hours on the Amelia/Employees page and choose the specific employee and navigate to the "Work hours" ta ... George Selecting date for people to book inClosed   Amelia   Updated May 30, 2022 at 9:50am   6 Most recent comment from Uroš Jovanović:Hello George,Thank you for that.For this purpose, you can add the Special days in Amelia, where you can specify the specific date when you want the service to be available for booking.Hope this works ... Jefferson Zoom integration for multiple Zoom accounts like with BooklyClosed   Amelia   Updated May 30, 2022 at 9:42am   7 Most recent comment from Uroš Jovanović:Hello Jefferson,Thank you very much for the suggestions, we will keep you updated once this is considered and potentially implemented. In the meantime, please reach out to us if you have any other que ... Sascha Bergin Check-in functionClosed   Amelia   Updated May 30, 2022 at 8:01am   2 Most recent comment from Marko Davidović:Hello Sascha, Thank you for contacting us.We do not have such information at the moment but I'll kindly ask you to add it as a feature suggestion on this page.  Features are pushed up on our ... Nathan managing customers accountClosed   Amelia   Updated May 30, 2022 at 7:33am   2 Most recent comment from Marko Davidović:Hello Nathan, Thank you for contacting us.The dashboard serves you to review employees, service in packages and many other things, but unfortunately, there is no review for every customer.Unfortunatel ... Jacob Charles Collins Google ads and ameliaClosed   Amelia   Updated May 30, 2022 at 7:18am   2 Most recent comment from Marko Davidović:Hello Jacob, Thank you for contacting us.We are sending you a link from our documentation where you have an explanation of how it is set up and you can also see a video of our colleagues showing you e ... [email protected] location based schedulingClosed   Amelia   Updated May 30, 2022 at 7:02am   2 Most recent comment from Marko Davidović:Hello, Thank you for contacting us.Unfortunately, currently, this feature is not built-in in Amelia. You have the option for buffer time, but the buffer time in Amelia is fixed. There is no possibili ... Myron Slow LoadClosed   Amelia   Updated May 30, 2022 at 6:38am   2 Most recent comment from Marko Davidović:Hello Myron,  Thank you for purchasing Amelia, and for reaching out to us.The slow load can be caused by a lot of things - the number of appointments you have, the number of customers, the number of ... Dominik Translate "On Site" icon & textClosed   Amelia   Updated May 30, 2022 at 6:17am   2 Most recent comment from Marko Davidović:Hello Dominik, Thank you for reaching out to us. The images for payments on the front-end can be changed in /wp-content/plugins/ameliabooking/public/img/payments/icons/ and /wp-content/plugins/ameli ...