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Public Tickets

Jean McLain Popup Display Not Working - ElementorClosed   Amelia   Updated July 4, 2022 at 7:36am   6 Most recent comment from Aleksandar Vuković:Hello KaraIt works with the new form as well, we tested it before it was released.Do you have more shortcodes on the page? Are you maybe adding both the old and the new form to the page (we recommend ... Romain Dorrho Add qr code to my formClosed   Amelia   Updated July 1, 2022 at 1:38pm   4 Most recent comment from Miloš Jovanović:Hi, Romain No problem, i am happy to assist or to advise in any way.If you have any other questions, please don't hesitate to reach out to us with a new ticket for any question or issue.Thank y ... Clara Different prices for same eventClosed   Amelia   Updated July 1, 2022 at 1:30pm   4 Most recent comment from Marko Davidović:Hello Clara,As always it was our pleasure. We are glad that we were able to help you. We wish you a lovely weekend. Wim Custom Fields don't show in booking formClosed   Amelia   Updated July 1, 2022 at 11:41am   18 Most recent comment from Aleksandar Vuković:That could be a conflict with something.I can see the direct login link for your website in another ticket, so I'll check it out and respond to you there. Gila Dávid One employee same time multiple LocationsClosed   Amelia   Updated July 1, 2022 at 11:38am   2 Most recent comment from Marko Davidović:Hello Gila, Thank you for reaching out to us. Yes, you can have one employee in multiple locations but not at the same time. Amelia's logic is that one employee can't be in two or more place ... EVRARD AMELIA messaging systemClosed   Amelia   Updated July 1, 2022 at 9:20am   6 Most recent comment from Marko Davidović:Hello Evrard, Yes, the payment method is on-site. We are not familiar with the mail log and we do not know how it works with Amelia. And we can not advise you to rely on them to show you all the info ... Jean-Paul Messerli font color on button below calenderClosed   Amelia   Updated July 1, 2022 at 8:16am   3 Most recent comment from Marko Davidović:Hello Jean-Paul, Thank you for reaching out to us.If you use our new booking form 2.0, you have a special option in the customize section where you can style the look of the button as you like. We are ... Jean-Paul Messerli Change or turn off Text in payment sectionClosed   Amelia   Updated June 30, 2022 at 2:42pm   10 Most recent comment from Uroš Jovanović:Hello Jean-Paul,Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/  We carefu ... Hasnain I need a refund for the app as it is not working for what we needClosed   Amelia   Updated June 30, 2022 at 2:24pm   2 Most recent comment from Uroš Jovanović:Hello Hasnain,Thank you for reaching out to us.I have passed this question to our level 2 support team and we will provide you with an update as soon as we have one. Thank you for your patience. Manuela Working hours settings are not appliedClosed   Amelia   Updated June 30, 2022 at 2:23pm   4 Most recent comment from Uroš Jovanović:Hello Manuela,In order for the working hours and breaks to be applied to the front-end, you will need to add the breaks in the Work hours settings on the Amelia/Employees page.Please let me know if t ... Slick Design Please enable: Employees create new CustomerClosed   Amelia   Updated June 30, 2022 at 2:15pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us and thank you for your feedback.We have a plan to add this feature in one of the future updates, but there is no ETA on when this will be implemented as there ar ... Jordan Employee Photo OptionsClosed   Amelia   Updated June 30, 2022 at 2:06pm   4 Most recent comment from Jordan:That seems like a fundamental feature. At least the option to remove the photo should be there, I had to delete the employee and start over just to remove the photo.What size should the image be in or ... Jack Reeves can people book appointments in progress.Closed   Amelia   Updated June 30, 2022 at 2:06pm   2 Most recent comment from Marko Davidović:Hello Jack, Thank you for reaching out to us.If your appointment lasts 8 hours then unfortunately when the appointment starts other customers cannot book it.I'll kindly ask you to add it as a fea ... Jeremy How to show services descriptions ?Closed   Amelia   Updated June 30, 2022 at 2:03pm   2 Most recent comment from Marko Davidović:Hello Jeremy, Thank you for reaching out to us.You use our step by step by step form, unfortunately, the description of the service cannot be displayed with that. A description of the service can be d ... Mustapha Riaz Amelia booking has Disappeared from my front end booking page following update?Closed   Amelia   Updated June 30, 2022 at 1:42pm   4 Most recent comment from Marko Davidović:Hello Mustapha,Thank you for the link. We tested this on several mobile devices and a booking form was displayed on every phone. We are sending you a few screenshots from one of them where you can see ...