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Public Tickets

Anna Formentin attivazione cron notificheClosed   Amelia   Updated August 22, 2022 at 11:01am   3 Most recent comment from Marko Davidović:Hello , Thank you for reaching out to us. Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has ... PeriPeriCreative Error with booking formClosed   Amelia   Updated August 22, 2022 at 10:41am   4 Most recent comment from Marko Davidović:Hello,We are glad to hear that you have found and resolved the issue.If you have any more questions please open another ticket and we will gladly help you there.We wish you all the best. DesignBurst Limited How can I find the Atendee code in back end of website?Closed   Amelia   Updated August 22, 2022 at 10:36am   6 Most recent comment from Marko Davidović:Hello again,An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SMTP (or other) settings.Your website ... Eugenia Hahn Defining time slotsClosed   Amelia   Updated August 22, 2022 at 9:23am   2 Most recent comment from Uroš Jovanović:Hello Eugenia,Thank you for reaching out to us.For that purpose, you can configure the working hours of the employee the following way:Hope this helps you.Please let us know if you have any other que ... Christoph Schwinghammer UTM parametersClosed   Amelia   Updated August 22, 2022 at 9:38am   23 Most recent comment from Aleksandar Vuković:Hi again ChristophOur developers just confirmed that this was added to the latest update (version 5.2). Can you please update the plugin, purge all the cache and check again? Pilar upgraded to pro but now struggle busClosed   Amelia   Updated August 22, 2022 at 8:54am   3 Most recent comment from Uroš Jovanović:Hello Pilar,Thank you for reaching out to us.Glad to hear that the issue has been resolved.Please let us know if you have any other questions. Hank Link WP Users to EmployeeClosed   Amelia   Updated August 19, 2022 at 7:37pm   9 Most recent comment from Miloš Jovanović:Hi, Hank  Sorry for the waiting time You will have to check for all of these users emails,  if they exist in Amelia Customer list, as customers; just as i did for those couple of users; then if you ... Lisa TimeSlotsClosed   Amelia   Updated August 19, 2022 at 7:04pm   2 Most recent comment from Uroš Jovanović:Hello Lisa,Thank you for reaching out to us.All time slots are predefined, based on the service duration. There's no option for customers to choose the duration.  However, there are two options ... Becky Sowemimo Adding Tips to Service Appointments Ahead of TimeClosed   Amelia   Updated August 19, 2022 at 6:59pm   2 Most recent comment from Uroš Jovanović:Hello Becky,Thank you for reaching out to us.For that purpose, you can use the "Extras for services" feature, but because there is no option to choose the amount for a single extra, you could create ... Lowe Marketing Not showing events in customer or emplyee panelClosed   Amelia   Updated August 19, 2022 at 4:34pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.In regards to the employee panel, you can disable the "Manage their events" option on the Amelia/Settings/Roles settings/Employee page.For the customer panel, yo ... Falko Alexander bookingsClosed   Amelia   Updated August 19, 2022 at 2:14pm   2 Most recent comment from Uroš Jovanović:Hello Falko,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Leyla musleh URGENT problem amelia activationClosed   Amelia   Updated August 19, 2022 at 2:04pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.If you see this screen, that means that you still have the Lite version of the plugin installed: The Lite version needs to be deactivated/deleted, and the full v ... Marcus Scott Localhost ValidationClosed   Amelia   Updated August 19, 2022 at 12:09pm   2 Most recent comment from Marko Davidović:Hello , I'm afraid that we didn't quite get what are you asking us exactly? Can you explain to us in a little more detail, and send us a couple of screenshots?Looking forward to your reply. Carles Actualización a versión 5.2Closed   Amelia   Updated August 19, 2022 at 10:46am   2 Most recent comment from Marko Davidović:Hello Carles, Thank you for reaching out to us.The WhatsApp feature is only available with our Pro and Developer license, and we can see in our system that you have a basic license. This feature is ... Frédéric Prud\'homme How to hide the menu "Paiements"?Closed   Amelia   Updated August 19, 2022 at 10:03am   18 Most recent comment from Uroš Jovanović:Hello Mat,Thank you for clearing that up. We will have this passed to our management. Please let us know if you have any other questions.