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Public Tickets

Francesco Sacco Mail notificationClosed   Amelia   Updated June 30, 2022 at 8:48am   4 Most recent comment from Marko Davidović:Hello Francesco,If the test notification work this tells us that everything is working as it should. Please send us the URL of the page where Amelia is for so that we can test. But we advise you to co ... Jean-Paul Messerli add second E-Mail to employeeClosed   Amelia   Updated June 30, 2022 at 7:41am   7 Most recent comment from Uroš Jovanović:Hello Jean-Paul,Glad to hear that.Please reach out to us if you have any other questions. Daniel Dowling Cant select booking day for this monthClosed   Amelia   Updated June 30, 2022 at 7:41am   6 Most recent comment from Uroš Jovanović:Hello Daniel,Unfortunately, it is still the same issue when I try to log into the back-end. Matthias Help in configuring multiple sitesClosed   Amelia   Updated June 29, 2022 at 5:13pm   2 Most recent comment from Miloš Jovanović:Hi, Matthias Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Mikel calendar missing new steb by step booking formClosed   Amelia   Updated June 29, 2022 at 3:40pm   5 Most recent comment from Miloš Jovanović:Hey, Mikel Firstly my sincerest apologies for all the waiting time. We had an unusual number of tickets which has slowed us down immensely. Thank you very much for all your patience. We will do our ... IC Concept URGENT Bookings 5 min before closingClosed   Amelia   Updated June 29, 2022 at 3:24pm   4 Most recent comment from Uroš Jovanović:Hello, Glad to hear that the issue has been resolved.Please reach out to us if you have any other questions. dice suzuki email notificationnot being sentClosed   Amelia   Updated June 29, 2022 at 2:51pm   8 Most recent comment from Miloš Jovanović:Hi, diceI just forgot to add, if you go ahead with keeping to use the WP Mail SMTP Plugin, you have correctly set Amelia, in the Amelia settings > Notification settings, keep the WP Mail as the chos ... Bertrand Escaffre force a coupon codeClosed   Amelia   Updated June 29, 2022 at 12:40pm   2 Most recent comment from Marko Davidović:Hello Bertrand, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. When creating a coupon you can specify how many times the coupon will be able to be u ... Tony Perin refundClosed   Amelia   Updated June 29, 2022 at 12:00pm   2 Most recent comment from Marko Davidović:Hello Tony, Thank you for reaching out to us.We checked in our system and a refund was sent to you. Can you please check again?We wish you all the best. sebastien Boyer Not workingClosed   Amelia   Updated June 29, 2022 at 11:31am   2 Most recent comment from Marko Davidović:Hello Sebastien, Thank you for reaching out to us.Please check these points: 1. Are these services visible on the site one every service?  2. If they are, is the employee assigned to these services? ... amir Email reminder and cronClosed   Amelia   Updated June 29, 2022 at 11:01am   4 Most recent comment from Uroš Jovanović:Hello Amir,Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to ... Peter Nordin Sms nummer is americanClosed   Amelia   Updated June 29, 2022 at 10:49am   2 Most recent comment from Uroš Jovanović:Hello Peter,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3073137 For future reference, please don't open ... Celine Böse Email + Phone mandatoryClosed   Amelia   Updated June 29, 2022 at 10:46am   3 Most recent comment from Marko Davidović:Hello Celine, We are glad to hear that everything has been resolved. If you have any more questions please open another ticket and we will gladly help you there.We wish you all the best. Amol Time slots in AmeliaClosed   Amelia   Updated June 29, 2022 at 10:11am   10 Most recent comment from Aleksandar Vuković:Hi again.Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If yo ... Jason Rescheduling function not working!Closed   Amelia   Updated June 29, 2022 at 8:02am   7 Most recent comment from Uroš Jovanović:Hello Jason,Glad to hear that.Looking forward to your reply.