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Public Tickets

MITSUTAKA KOUNO Regarding Reservation ChangesClosed   Amelia   Updated July 11, 2022 at 7:37am   4 Most recent comment from Aleksandar Vuković:Hi again Mitsutaka.Sorry for the late response.I still can't replicate this. If there are no busy events in my employee's Google Calendar, I'm able to change the appointment from 3:00 ... Steven Amelia Installation slowClosed   Amelia   Updated July 11, 2022 at 6:45am   5 Most recent comment from Marko Davidović:Hello Steven, That should be enough but like we mentioned it can be caused by u number of things the number of appointments you have, the number of customers, the number of employees, etc. Amelia i ... LÏV HOUSE Events - maximum spots allowedClosed   Amelia   Updated July 11, 2022 at 6:41am   4 Most recent comment from Marko Davidović:Hello LÏv,When you have several questions or issues, please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in separa ... Michelle How to change check-out labelsClosed   Amelia   Updated July 11, 2022 at 6:05am   2 Most recent comment from Marko Davidović:Hi, Michelle  Thanks for reaching out to us Can you please try this: If you go to Amelia settings > Payment settings > And when you activate WooCommerce, scroll down to  Set MetaData and Descripti ... Mark Can't access Customize > Step-by-Step Booking Form 2.0Closed   Amelia   Updated July 8, 2022 at 9:09pm   4 Most recent comment from Miloš Jovanović:Hi Mark.Apologies for the waiting time. This is the error : "The page at 'https://www.somatichabit.co.uk/wp-admin/admin.php?page=wpamelia-customize-new' was loaded over HTTPS, but requested ... Yin Wrong time saved on appointmentsClosed   Amelia   Updated July 8, 2022 at 9:03pm   2 Most recent comment from Miloš Jovanović:Hi, Yin This might be an issue with the Time Zone settings.Please check these points:If you enabled this setting : Show booking slots in client time zone on the Amelia general settings : If you ena ... Davide Fisciano Calendar settingClosed   Amelia   Updated July 8, 2022 at 7:57pm   2 Most recent comment from Miloš Jovanović:Hi, Davide Sorry for the delay-We don't have an option to limit how many months are presented on the calendar, so technically speaking a customer can try to "go ahead" for multiple months;but ... tiphaine franc paymentClosed   Amelia   Updated July 8, 2022 at 1:43pm   2 Most recent comment from Marko Davidović:Hello Tiphaine, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. You can either just ask for a deposit and have the rest paid in person, or they can j ... Huw Mobile View IssuesClosed   Amelia   Updated July 8, 2022 at 1:23pm   2 Most recent comment from Marko Davidović:Hello Huw, Thank you for reaching out to us.We went to your site from a mobile phone and as far as we can see everything is working properlyCan you please clear the cache from the device and from the ... Nicole Payment GatewayClosed   Amelia   Updated July 8, 2022 at 9:29am   2 Most recent comment from Marko Davidović:Hello Nicole, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.Amelia itself doesn't handle the payments but we have integration with several paym ... Pia Civiletti SMTP Email Not WorkingClosed   Amelia   Updated July 8, 2022 at 8:16am   4 Most recent comment from Marko Davidović:Hello Pia, You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, pleas ... Aline Booking form - locations - agentsClosed   Amelia   Updated July 8, 2022 at 8:05am   2 Most recent comment from Marko Davidović:Hello Aline, Thank you for reaching out to us.It's not possible to do it just like that. The location is linked to the employee, when the customer chooses the location, he will have an appointmen ... Andy Voss Spots AvailableClosed   Amelia   Updated July 8, 2022 at 10:12am   3 Most recent comment from Miloš Jovanović:Hi, AndyI did some further testing on a Test site, when i make custom pricing for Event, then the CSS is this one.Here is CSS you can add to the page with the Events, and this should make the "spots" ... Colin Gmail IntegrationClosed   Amelia   Updated July 7, 2022 at 9:23pm   4 Most recent comment from Miloš Jovanović:Hi, Colin We are delighted to hear that this has been resolved. Anything else that we could assist with, please don't hesitate to reach out to us, and we will assist as quick as possible.May I ... Meike Problems with updateClosed   Amelia   Updated July 7, 2022 at 8:59pm   2 Most recent comment from Miloš Jovanović:Hi, Meike It sounds this might be either a caching issue,or perhaps a conflict with another plugin and Amelia...Please deactivate Amelia, clear cache, activate Amelia, clear cache again.  You can c ...