Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay
  Public Ticket #3222307
Auto filling woo commerce form
Closed

Comments

  • Oleksandra started the conversation

    hi.

    Using woo commerce payments I do have a problem: client need to fill out 3 different forms.

    One is Amelia booking 

    Second is woo checkout 

    Then payment (this isn’t a problem).

    I need Amelia to transfer customer data (name, surname, email) automatically to a woo checkout fields. How I can do this? Is it any code exist? it is very inconvenient to ask customer to fill the form 2 times! I will lose part of the customer like this. 

  •  1,691
    Miloš replied


    Hi,Oleksandra 

    Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

    -

    The "standard customer fields" ,

     Customer First Name,

     Last Name , 

    Email, 

    and Phone Number,

    should automatically get passed from the Amelia Booking Form to the Woo Checkout Fields,

    because these are the informations that Amelia stores for all customers :

    5362800784.png

    Just the additional/custom Fields, they can not be automatically passed from Amelia, WooCommerce is not able to "recognise them" to be auto-populated.

    If you wish to see a built-in option for that in the future,

    Please feel free to search through our feature suggestion page

     to see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.

    You can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates;

    and our newsletter, so you're informed about new features, bug fixes, freebies, etc.


    -

    This example was, when a customer who is not logged as existing Woo user comes to book.

    But for existing Woo Customers, for example - if you already have a customer that is logged in their Woo Account on the site,   there is a way how you can make a seamless login,   to have users use same Login credentials between Amelia Customer Panel and WooCommerce Account.

    In order to allow existing WordPress users to log both into WordPress (or WooCommerce, or some membership plugin) and Amelia using the same credentials, customers and employees in Amelia need to have "Amelia Customer" or "Amelia Employee" user role assigned to them. 

    If there's a created WordPress user, but they don't yet have anything purchased through Amelia, you need to enable "Automatically create Amelia Customer user" in Amelia Settings/Roles/Customer, and then - after they log into their WordPress user, once they land on Amelia's booking page, their details will already be populated, and once they purchase the appointment, they'll be added to Amelia/Customers; linked to the WordPress user, and they will be able to visit the Amelia Customer Panel without logging in (since they're already logged in as a WordPress user).

    If you already created a user with "Amelia Customer" but they haven't purchased anything with Amelia yet, that user won't be linked to any customers you have in Amelia, so before they are able to log into Amelia's Customer Panel, they either need to book an appointment while they're logged into WordPress, WooCommerce, or a membership plugin, or you need to create a customer by going into Amelia/Customers/Add Customer. When you create a customer, link that customer to the WordPress user, and that's it. After that, they will be able to log in with the same password that's used for logging into WordPress.

    Please take a look at our video about this: https://youtu.be/nm7f7RDSYow

    Please note: If you change the password of the employee, or the customer through WordPress, the same password will apply to Amelia's Panels, but if you change the password through the Customer or the Employee Panel in Amelia, that password will not be applied to the WordPress user role. This is because Amelia doesn't require a WordPress user to be created in order to grant access to the panels - that is optional, and Amelia can't modify the password for WordPress users.

    -

    Let us know if you have any additional questions.

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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