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Public Tickets

Caroline NAVARRO modification tableau de bordClosed   Amelia   Updated September 4, 2024 at 12:00pm   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.1 and 2. Unfortunately, currently this feature is not available in Amelia. This is not possible to set at this time.In light of this, we encourage you to ... Caroline NAVARRO Accès clientClosed   Amelia   Updated September 4, 2024 at 11:47am   2 Most recent comment from Stefan Petrov:Bonjour Caroline, Merci de nous avoir contactés. Assurez-vous que les permissions des rôles utilisateurs sont activées dans les paramètres des rôles utilisateurs. Bhavin email notificationClosed   Amelia   Updated September 4, 2024 at 11:45am   6 Most recent comment from Stefan Petrov:HI Bhavin,Just entered my SMTP credentials for mail settings. As you can see, the emails are sent properly. Here are the screenshots of those emails As pet these screenshots, the emails are working p ... Caroline NAVARRO ClientsClosed   Amelia   Updated September 4, 2024 at 11:35am   2 Most recent comment from Stefan Petrov:Bonjour Caroline, Merci de nous avoir contactés. Malheureusement, Amelia n'a pas actuellement d'option d'abonnement, mais vous pouvez créer un forfait pour les deux premières options ... Arthur WP User doesn't appears in the user list employeeClosed   Amelia   Updated September 4, 2024 at 10:53am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You need to create WP user first in WP users with the same mail and to add Amelia employee role to that WP user. Then you will be able to connect it from ... alex NotificationsClosed   Amelia   Updated September 4, 2024 at 10:25am   39 Most recent comment from Stefan Petrov:Hi alex,I understand that's one of the choices, of course. As previously mentioned, I've tried all possible workarounds to reproduce the issues you are experiencing, but that wasn't pos ... Anne-sophie Supprimer une séanceClosed   Amelia   Updated September 4, 2024 at 9:34am   4 Most recent comment from Stefan Petrov:Hi Anne-Sophie, C'est exact. Si aucun horaire n'est configuré pour un jour spécifique, aucun créneau ne s'affichera. Vous devrez configurer les autres heures de travail pour un jour ... Dave Ashton Client Information CollectionClosed   Amelia   Updated September 4, 2024 at 9:24am   2 Most recent comment from Uroš Jovanović:Hello Dave,Thank you for reaching out to us.For that purpose, you can take a look at the custom fields feature in Amelia.Please let me know if that works for you. Derek Hudson customer panel - password tabClosed   Amelia   Updated September 4, 2024 at 9:17am   4 Most recent comment from Uroš Jovanović:Hello Tjeerd,Thank you for reaching out to us.Please create a separate ticket for this purpose and we will assist you with this.Looking forward to your reply. Emi %google_meet_url_date% Placeholder shows 2 links somehowClosed   Amelia   Updated September 4, 2024 at 8:34am   21 Most recent comment from Stefan Petrov:Hi Emi,You are welcome. We did our best to find a possible solution, but it would need to be changed in the database, apparently. Anyway, should you have any other questions or issues, feel free to r ... Corinne FEMENIA display order number in notification emailClosed   Amelia   Updated September 4, 2024 at 7:59am   2 Most recent comment from Uroš Jovanović:Hello Corinne,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... Craig Tucker Sync with Google Calendar errorsClosed   Amelia   Updated September 4, 2024 at 7:43am   2 Most recent comment from Uroš Jovanović:Hello Craig,Thank you for reaching out to us.We found what the issue is. To resolve this, you will need to change the file in the ameliabooking/src/Application/Commands/Booking/Appointment/UpdateAppo ... Vrushabh Sending different different notification for different serviceClosed   Amelia   Updated September 4, 2024 at 7:33am   2 Most recent comment from Stefan Petrov:Hi Vrushabh,Thanks for reaching out to us. All services created in the backend will be visible in the expanding menu when you create a new notification template. So, here - When creating a new notif ... Duncan Harding I have booking available on my end of website, on customers side its not showing upClosed   Amelia   Updated September 4, 2024 at 7:32am   4 Most recent comment from Uroš Jovanović:Hello Duncan,Glad to hear that the issue has been resolved.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on ... kadem Zoom User No DataClosed   Amelia   Updated September 4, 2024 at 7:28am   4 Most recent comment from Uroš Jovanović:Hello Kadem,Thank you for reaching back out to us.1. For that purpose, you will have to enable the "Allow booking below minimum capacity" option on the Amelia/Settings/Appointments page.2. Just change ...