Public Tickets
Shauna Foley
Cancelling appointment, cancellation period and packagesClosed
Amelia
Updated January 23, 2025 at 9:28am
5
Most recent comment from Stefan Petrov:Hi Shauna,
Honestly, this hasn’t been addressed so far because the packages are designed to work in a way where the appointment is always refunded to the customer if canceled. I will forward your re ...
Paul Fullylove
Times of ServicesClosed
Amelia
Updated January 23, 2025 at 9:22am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
The availability of the service is defined by employees' working hours, so you would need to edit those in order to achieve this.
When you go to Ame ...
Mauro
Add JS eventClosed
Amelia
Updated January 23, 2025 at 8:45am
12
Most recent comment from Stefan Petrov:Hi Mauro,
No problem, glad to see that you were able to find the solution.
Of course, let us know if you have any other questions or issues.
Lysann
Moving Amelia to a subdomain on the same domainClosed
Amelia
Updated January 23, 2025 at 8:08am
4
Most recent comment from Marko Davidović:Hello again,
You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ...
Christian
Calendar Sync for all BookingsClosed
Amelia
Updated January 23, 2025 at 7:59am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not available in Amelia. What you want is not possible to achieve in Amelia. Integration is for the emplyoee ca ...
krisna purbaya
After paying for an appointment package, the appointments are still marked as pending on the calendar, and the time slots are still available for other clients to book.Closed
Amelia
Updated January 23, 2025 at 7:57am
11
Most recent comment from Stefan Petrov:Sure,
Keep me posted.
Raquel
Amelia popupClosed
Amelia
Updated January 23, 2025 at 7:24am
4
Most recent comment from Marko Davidović:Hello again,
We are glad to hear that all is fine now and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
W ...
krisna purbaya
How to export and import all Amelia Booking data?Closed
Amelia
Updated January 23, 2025 at 7:08am
10
Most recent comment from Marko Davidović:Hello again,
We would love to help more but some things are not possible I'm afraid.
Should you have any further inquiries, we kindly request that you open separate tickets for each question ...
Brody
Adding an event to be viewed onlyClosed
Amelia
Updated January 22, 2025 at 3:17pm
5
Most recent comment from Uroš Jovanović:
Hello Brody,
Thank you for your message.
Unfortunately, Amelia does not currently offer an option to properly display closed events with an external link in a way that avoids confusion fo ...
Kendell Caton
Booking will not completeClosed
Amelia
Updated January 22, 2025 at 2:27pm
2
Most recent comment from Uroš Jovanović:Hi Kendell,
Thank you for reaching out! Here are a few steps to help resolve the issue you’re experiencing:
1. Check Email Addresses:
Please verify if the same email is being used for the Admin and ...
Laurens Spaey
WooCommerce statusesClosed
Amelia
Updated January 22, 2025 at 2:00pm
2
Most recent comment from Stefan Petrov:Hi Laurens,
There is no option to configure the default appointment status for events. Events are automatically registered as approved, but I'm not sure about your WooCoomerce configuration. Are ...
Jonathan Wildman
PaymentsClosed
Amelia
Updated January 22, 2025 at 4:33pm
6
Most recent comment from Aleksandar Vuković:Hi again Jonathan.
After further testing, it turns out that Amelia's 2.0 forms do show the notice if the customer misses something. Plus, the ZIP code field is not present in the new forms.
As th ...
Lucas
Error 403 when customizing reservation catalog in AmeliaClosed
Amelia
Updated January 22, 2025 at 12:02pm
9
Most recent comment from Uroš Jovanović:Hello Lucas,
Glad to hear that the issue has been resolved.
Please let me know if you have any other questions.
Alex
I am unable to receive the emails sent by Amelia to both the customers and myself (the business owner).Closed
Amelia
Updated January 22, 2025 at 11:46am
16
Most recent comment from Uroš Jovanović:Hello Alex,
Thank you for bringing this to our attention. I understand how confusing and concerning this situation can be.
We’ve made some adjustments, so could you please test it out now and let us ...
Mario White
ClientesClosed
Amelia
Updated January 22, 2025 at 9:59am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Anyone can see Amelia booking form on your site they do not have to be WP user in order to use it. Once they book they will become Amelia sutomer and als ...