Hey everyone!

With the holiday season upon us, we want to share our upcoming working hours:

After that, we’ll return to our regular schedule and assist you as quickly as possible.

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.

Thanks a bunch for your understanding and support!

Warm regards and happy holidays!

TMS

Okay

Public Tickets

Mose Mose Incorrect phone number country codeClosed   Amelia   Updated October 21, 2024 at 9:39am   4 Most recent comment from Stefan Petrov:Understood, We will do our best to make it as fast as possible.    Himanshu Google meet integration not creating meeting linksClosed   Amelia   Updated October 21, 2024 at 8:57am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Please check if this is enabled in services settings like this Just in case we will send you complete setting that you need to check even we can see som ... Luca Raimondi Possibility: can i give users a personal amount of hours or euros they can spent in reservation?Closed   Amelia   Updated October 21, 2024 at 8:45am   2 Most recent comment from Stefan Petrov:Hi Luca, Thanks for reaching out to us. Unfortunatelly, this is not possible to configure currently within Amelia features, but it's possible to configure multiple bookings of the same timeslot i ... Nicolas Make an event unbookable on the front endClosed   Amelia   Updated October 21, 2024 at 8:43am   2 Most recent comment from Stefan Petrov:Hi Nicolas, Thanks for reaching out to us. Yes, you guessed it right. The only solution would be to hide the "book now" button, so customers would just see the event list without the book option. This ... Martin Suchta Validation of Fields is it possible?Closed   Amelia   Updated October 21, 2024 at 8:23am   2 Most recent comment from Stefan Petrov:Hi Martin, Thanks for reaching out to us. Unfortunatelly, currently, it's not possible to configure this option in Amelia. There is an option to configure the email validation, but it's not ... Patryk Visibility on iPhoneClosed   Amelia   Updated October 21, 2024 at 8:21am   8 Most recent comment from Stefan Petrov:Hi Patryk, So, the issue here is that the body element has been configured to unset and with !important tag  When adding this code, the dropdown on iPhone (and android) appears body { display: bloc ... Diana Ponce DiscountClosed   Amelia   Updated October 21, 2024 at 7:45am   4 Most recent comment from Stefan Petrov:Hello Diana, That's right, because Amelia won't let you apply the coupon for the already booked appointment. Customers need to enter the coupon when booking, or when you want to book the app ... jack Order of Steps in the Step by Step Booking FormClosed   Amelia   Updated October 21, 2024 at 7:40am   2 Most recent comment from Stefan Petrov:Hello Jack, Thanks for reaching out to us. Unfortunatelly, that's not possible since you can't change the orders of the steps, currently. The service selection step is always the first one s ... Siddhi Urgent: Issue with Amelia Booking System - Appointment Not DisplayedClosed   Amelia   Updated October 21, 2024 at 7:30am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We will gladly take a look but this appointment has passed 16 days ago if you have any issues with current booking then we can check and test the issues. ... Anne-sophie Disparition des package dans l'espace clientClosed   Amelia   Updated October 21, 2024 at 6:31am   10 Most recent comment from Stefan Petrov:Bonjour Anne-Sophie, Je m'excuse pour la réponse tardive, mais malheureusement, je n'arrive pas à reproduire le problème. J'ai créé un nouveau client et réservé un forfait pour c ... Tahir M WP Amelia plugin doesn't load on the booking pagesClosed   Amelia   Updated October 21, 2024 at 6:00am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Please check if you can see the booking form on page when you are logged in? If this is the case then this can be 1 of 3 issues 1. The reason why the fo ... Meiyan bookingClosed   Amelia   Updated October 21, 2024 at 5:30am   6 Most recent comment from Marko Davidović:Hello again, We are glad to hear that all is fine now and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there. W ... Dima Vaneva Issue with Required Fields in Amelia PluginClosed   Amelia   Updated October 21, 2024 at 5:30am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You need to set this as mandatory in customize section for each booking form like this Should you have any further inquiries, we kindly request that yo ... Dima Vaneva Booking Form ProblemClosed   Amelia   Updated October 21, 2024 at 5:28am   6 Most recent comment from Marko Davidović:Hello again, Please do not write more than once on the ticket because it sends it to the end of the queue. We work on the tickets in order as they arrive, and each of your new replies sends a ticket t ... Alexis Henry Service package errorsClosed   Amelia   Updated October 21, 2024 at 5:27am   11 Most recent comment from Marko Davidović:Hello again, This is access to site as admin for database access or phpMyAdmin access you need to ask your hosting provider to send this to you so that you can forward the credentials to us. Looking f ...