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Public Tickets

Sheriean Rescheduling issue in customer panelClosed   Amelia   Updated March 28, 2023 at 12:21pm   21 Most recent comment from Aleksandar Vuković:Hello Sheriean.Sorry for the delay, Uros is out of the office, so I'll take over this ticket.Amelia inherits the time zone settings from WordPress, and I saw that your time zone is hard coded:Th ... Thomas Strobl Amelia keeps sending SMS reminders for cancelled appointmentsointmentsClosed   Amelia   Updated March 28, 2023 at 12:07pm   16 Most recent comment from Aleksandar Vuković:Hello Thomas.Uros is out of the office so I'll respond here and thank you for that review!Here's your $10 SMS coupon: A1DDB13DAs for the issue with the reminders - did you maybe add the "U ... Joosep Amelia event woocommerce metadataClosed   Amelia   Updated March 28, 2023 at 11:27am   4 Most recent comment from Aleksandar Vuković:Hello Joosep.All tickets automatically close after 1 week of no replies.As feared and mentioned in my previous response, our developers didn't have the time to fix this for the previous update a ... Marin Knežević A feature questionClosed   Amelia   Updated March 28, 2023 at 11:23am   4 Most recent comment from Aleksandar Vuković:Nema na čemu, Marin, nadam se da će Vam nešto od ovoga pomoći.Pogledao sam stranicu, i možda nećete moći da koristite rešenja koja sam predložio zbog toga što se klikom na te opcije sa leve ... Marilyn Betsabe Alvarado Quiroz Event don't show up to employeeClosed   Amelia   Updated March 28, 2023 at 10:54am   14 Most recent comment from Aleksandar Vuković:Hello Marilyn.There are plenty of good caching plugins out there. I personally use "LiteSpeed Cache" and it's been working fine for me.I'll forward the plugin and your feedback to our devel ... Allie Time Slot RemovalClosed   Amelia   Updated March 28, 2023 at 10:36am   4 Most recent comment from Marko Davidović:Hello Allie, Thank you for reaching out to us.Our work hours are from Monday to Friday from 09 to 17 CET.Also, please when you have several questions or issues, please open a new ticket, and we will h ... Rodrigo Contreras Layout for Screen #2Closed   Amelia   Updated March 28, 2023 at 9:02am   12 Most recent comment from Marko Davidović:Hello again Rodrigo,My apologies but there are several different questions on this ticket or maybe Im mistaken if this is the case please accept my apologies. Maybe it would be best to open a seoaret ... Roger Murillo ReportsClosed   Amelia   Updated March 28, 2023 at 8:06am   2 Most recent comment from Marko Davidović:Hello Roger, Thank you for reaching out to us.In the finance section you have the export option and there you can export CSV file like thisIf you have any more questions please open a new separate tic ... Lars Matthiesen Phone does not act as mandatory if configured as mandatoryClosed   Amelia   Updated March 28, 2023 at 7:49am   2 Most recent comment from Marko Davidović:Hello Lars, Thank you for reaching out to us.You need to set it as mandatory in customize section like thisHope this helps.If you have any more questions please open a new separate ticket for each que ... Elizabeth email notificationsClosed   Amelia   Updated March 28, 2023 at 7:21am   2 Most recent comment from Marko Davidović:Hello Elizabeth, Thank you for reaching out to us.An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their ... Eline Jousseaume ADD FEATURE REQUESTClosed   Amelia   Updated March 28, 2023 at 5:47am   2 Most recent comment from Marko Davidović:Hello Eline, Thank you for reaching out to us.I'm afraid that we didn't quite get what you want to achieve exactly, but we will try to help as best as we can. In settings/integration, you h ... Alexander dialog when adding customerClosed   Amelia   Updated March 27, 2023 at 4:16pm   2 Most recent comment from Uroš Jovanović:Hello Alexander,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://f ... Kristian Schumacher DatepickerClosed   Amelia   Updated March 27, 2023 at 2:07pm   8 Most recent comment from Uroš Jovanović:Hello Kristian,At the moment, the employee will have to be chosen automatically or manually by the customer for the booking to be made.In regards to the end time of the booking slot, please check the ... Dani Calendar in United States not workingClosed   Amelia   Updated March 27, 2023 at 1:25pm   15 Most recent comment from Uroš Jovanović:Hello Dani,Can you please provide me with the staging website so I can make changes without messing up your live website?Looking forward to your reply. Alexander Two employees for one serviceClosed   Amelia   Updated March 27, 2023 at 12:49pm   2 Most recent comment from Marko Davidović:Hello Alexander, Thank you for reaching out to us.However, it can be fixed with a workaround: if you connect both Employees to the same Google Calendar, then in case there's a booking for let ...