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Public Tickets

Alisha Choosing meeting typeClosed   Amelia   Updated December 20, 2022 at 4:01pm   4 Most recent comment from Uroš Jovanović:Hello Alisha,Thank you for the suggestion.Please let me know if you have any other questions. Karthick Whatsapp IntegrationClosed   Amelia   Updated December 20, 2022 at 12:26pm   2 Most recent comment from Uroš Jovanović:Hello Karthick,Thank you for reaching out to us.1. The WhatsApp messages in the Amelia integration are free of charge. 2. If your phone number is already connected to a business account for some othe ... Liz Gift CertificatesClosed   Amelia   Updated December 20, 2022 at 10:37am   2 Most recent comment from Uroš Jovanović:Hello Liz,Thank you for reaching out to us.This feature will be implemented in one of the future updates, but there is no ETA at the moment. Please let me know if you have any other questions. Pablo Consecutive appointmentClosed   Amelia   Updated December 20, 2022 at 10:17am   4 Most recent comment from Uroš Jovanović:Hello Pablo,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins tha ... roman Why doesn't it work?Closed   Amelia   Updated December 20, 2022 at 10:08am   2 Most recent comment from Uroš Jovanović:Hello Roman,Thank you for reaching out to us.I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3188013/ For future r ... Dasha existing Wordpress user and front end panelClosed   Amelia   Updated December 20, 2022 at 9:34am   4 Most recent comment from Uroš Jovanović:Hello Dasha,Yes, it can cause a conflict between different roles if you have both Employee and customer panel.Glad to hear that the issue has been resolved.Please let me know if you have any other qu ... Taylor Willis Issue with employee panelClosed   Amelia   Updated December 19, 2022 at 11:18pm   2 Most recent comment from Uroš Jovanović:Hello Taylor,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Adrianne Meldrum PackagesClosed   Amelia   Updated December 19, 2022 at 10:21pm   2 Most recent comment from Uroš Jovanović:Hello Adrianne,Thank you for reaching out to us.At the moment, packages in Amelia allow customers to choose their own date/time when booking appointments from those packages.Hope this helps you.Pleas ... Stéphane Event catégorieClosed   Amelia   Updated December 19, 2022 at 10:16pm   2 Most recent comment from Uroš Jovanović:Hello Stéphane,Thank you for reaching out to us.Unfortunately, that is currently not possible as you need to specify the exact capacity fo the event.Please let me know if you have any other question ... Franck the Service Edition does not loadClosed   Amelia   Updated December 19, 2022 at 4:26pm   14 Most recent comment from Uroš Jovanović:Hello Victor,Thank you for that. I will respond to your ticket as soon as possible.Please let me know if you have any other questions. Barbara Thieme Recurring appointments are only displayed with only the total priceClosed   Amelia   Updated December 19, 2022 at 3:34pm   6 Most recent comment from Uroš Jovanović:Hello Barbara,This can only be done from our side.I will have this ticket closed. Kristin SMS NoificationsClosed   Amelia   Updated December 19, 2022 at 12:40pm   7 Most recent comment from Miloš Jovanović:Hi Kristin, and Tamara, it seems that you are both having the same issue, if you try to Log in existing Amelia SMS account, or try to Sign Up for a new Amelia SMS account - do you just get a "spinnin ... Karen Adding tax based on the custom field inputted by the userClosed   Amelia   Updated December 19, 2022 at 12:35pm   2 Most recent comment from Uroš Jovanović:Hello Karen,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Evan Employees filterClosed   Amelia   Updated December 19, 2022 at 11:10am   5 Most recent comment from Uroš Jovanović:Hello Evan,Glad to be able to assist you.Please let us know if you have any other questions. Barbara Thieme Service: Custom Duration is not adjusted in cartClosed   Amelia   Updated December 27, 2022 at 12:21pm   5 Most recent comment from Marko Davidović:Hello Barbara,We just got the feedback from our colleagues and they have told us that they managed to isolate the issue, and this will be fixed in one of the future updates.We wish you all the best. H ...