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Public Tickets

Brendan Event CalendarClosed   Amelia   Updated December 22, 2022 at 2:56pm   4 Most recent comment from Uroš Jovanović:Hello Brendan,Thank you for clearing that up.I will have this passed to our developers and hope that it will be soon fixed.Please let me know if you have any other questions. Danielle Beck Buffer Time and Google CalClosed   Amelia   Updated December 22, 2022 at 2:42pm   2 Most recent comment from Uroš Jovanović:Hello Danielle,Thank you for reaching out to us.Yes, the same logic is applied also from the busy events in the Google Calendar. Please let me know if you have any other questions. Vojkan Buffer Time Before/Buffer Time AfterClosed   Amelia   Updated December 22, 2022 at 2:39pm   9 Most recent comment from Marko Davidović:Hello Vojkan, Unfortunately, no we can not offer you another deal. This is a standard deal that we have with all our other users that translate Amelia for us.We wish you all the best.  Kelvin can't create Amelia employee roleClosed   Amelia   Updated December 22, 2022 at 2:29pm   17 Most recent comment from Marko Davidović:Hello Kelvin,Thank you so much for the screenshots. We wish you happy holidays and all the best. Tolomeiu Eusebius purchase code does not workClosed   Amelia   Updated December 22, 2022 at 2:19pm   2 Most recent comment from Uroš Jovanović:Hello Tolomeiu,Thank you for reaching out to us.This could be an issue with the SSL certificate. Are you maybe using Let's Encrypt for an SSL certificate? If you are, please update it because th ... Francesca Kendall Deleted appt sending rejected emailClosed   Amelia   Updated December 22, 2022 at 2:15pm   2 Most recent comment from Marko Davidović:Hello Francesca, Thank you for reaching out to us.Unfortunately, this has not been changed yet. We will forward this ticket to the appropriate sector, we can not make any promises or give you an eta a ... Matthieu Appointement in Employee PanelClosed   Amelia   Updated December 22, 2022 at 1:36pm   2 Most recent comment from Uroš Jovanović:Hello Matthieu,Thank you for reaching out to us.Can you please provide us with the screen recording of the issue that you are dealing with?Looking forward to your reply. Pablo Csv dataClosed   Amelia   Updated December 22, 2022 at 12:14pm   4 Most recent comment from Marko Davidović:Hello Pablo,Yes, at this time it can only show how many people booked that appointment. If it is a group appointment it will show total number of people who booked that appointment 3, 4, 5, etc. If it ... Promsy Célia book for severalClosed   Amelia   Updated December 22, 2022 at 11:55am   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Can you please update the plugin to the latest version (6.0), test it out, and let me know if it works or not?Looking forward to your reply. Pablo Won´t be able to reschedule clients to group appointment with some bookings on itClosed   Amelia   Updated December 22, 2022 at 11:50am   5 Most recent comment from Uroš Jovanović:Hello Pablo,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins tha ... Sandeepa Add pricing informationClosed   Amelia   Updated December 22, 2022 at 11:41am   4 Most recent comment from Miloš Jovanović:Hi, Sandeepa 1. If you wisht to add a text in Amelia's Booking Form so that customers are aware that the price includes any tax ( or any other text you need to add),  we have a workaround idea ... Oliver Schönegge Booking implementation - selected time does not changeClosed   Amelia   Updated December 22, 2022 at 10:42am   6 Most recent comment from Uroš Jovanović:Hello Oliver,Yes, this is a global issue and we will work on it with priority and hope that it will be fixed in the next few updates.Please let me know if you have any other questions. Mohamed Rashad Purchasing AmeliaClosed   Amelia   Updated December 22, 2022 at 9:15am   4 Most recent comment from Marko Davidović:Hello Mohamed, and Najib thank you for your help.Mohamed if you have trouble setting up cron it would be best to contact your hosting provider since this is set on your server. They can do this in n ... iffat hussain RefundClosed   Amelia   Updated December 23, 2022 at 9:33am   3 Most recent comment from Marko Davidović:Hello iffat hussain,We just want to inform that we have refunded you for your license. We wish you all the best in your future endeavors.Have a nice day.  Thomas Aichinger paymentsClosed   Amelia   Updated December 22, 2022 at 8:23am   2 Most recent comment from Marko Davidović:Hello Thomas, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. At this time we do not have an invoice option in Amelia.I'll kindly ask you to add ...