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Public Tickets

richard_oven Multiple questions/requestsClosed   Amelia   Updated January 26, 2023 at 1:11pm   2 Most recent comment from Marko Davidović:Hello richard_oven, Thank you for reaching out to us.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry ... Gil CRITICAL | Redirect to Amelia Thank you page after payement issueClosed   Amelia   Updated January 26, 2023 at 12:57pm   5 Most recent comment from Uroš Jovanović:Hello Gil,Thank you for your patience.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can you ple ... Jordi van de Velde Bring extra people with you optionClosed   Amelia   Updated January 26, 2023 at 12:34pm   2 Most recent comment from Marko Davidović:Hello Jordi, Thank you for reaching out to us.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it ... Kalimah IT Problem in package booking from customer panelClosed   Amelia   Updated January 26, 2023 at 12:06pm   2 Most recent comment from Marko Davidović:Hello Kalimah, Thank you for reaching out to us.This is how Amelia is designed. If they do not book all appointments in advanced with the same employee, the employee will be assigned at random once th ... Yaniv Feldman Schedule typeClosed   Amelia   Updated January 26, 2023 at 12:02pm   2 Most recent comment from Uroš Jovanović:Hello Yaniv,Thank you for reaching out to us.Unfortunately, this is currently not possible with Amelia's built-in features but we will have this passed on to our management.Please let me know if ... Jason Sutherland Timeslots does not change on the front end of the booking system. It stays from 7am to 7pmClosed   Amelia   Updated January 26, 2023 at 10:41am   2 Most recent comment from Marko Davidović:Hello Jason, Thank you for reaching out to us.We can see that working hours are set by default from 9 to 17You need to go to each employee work hours and set the working time for them in employee moda ... Christian If logic placeholders in notificationsClosed   Amelia   Updated January 26, 2023 at 10:27am   4 Most recent comment from Aleksandar Vuković:You're welcome, Christian, glad I could help.The issue with creating custom notifications based on locations is that Zoom and Google meet aren't actually saved as locations in Amelia. They ... Patrick Limit certain packages to be assigned by admin or in the backendClosed   Amelia   Updated January 26, 2023 at 9:55am   4 Most recent comment from Aleksandar Vuković:I'm glad to hear that, Patrick, thanks for letting me know!Please feel free to reach out to us if you have any further questions or concerns! Paul Johnson woocommerceClosed   Amelia   Updated January 26, 2023 at 9:15am   2 Most recent comment from Aleksandar Vuković:Hello Paul.Thank you for your purchase.Have you installed the new update (6.1)? We've included some WooCommerce fixes in that version, so please try updating the plugin first if you haven't ... Lindsay Strange calendar display in Booking Form 2.0Closed   Amelia   Updated January 26, 2023 at 9:02am   4 Most recent comment from Marko Davidović:Hello Lindsay,We are glad to hear that everything is resolved, and I will forward this to our developer so that they can take a look. If you have any more questions please open a new separate ticket ... Pawel Buslowski zoom integrationClosed   Amelia   Updated January 26, 2023 at 8:32am   4 Most recent comment from Marko Davidović:Hello Mat,We have that in mind but we can not give you an eta at this time. Also, we have to kindly ask you that you open your own ticket, this way Pawel will be also notified about your question and ... Hussnain Employee Working HoursClosed   Amelia   Updated January 26, 2023 at 8:26am   2 Most recent comment from Aleksandar Vuković:Hello Hussnain.I'm sorry to disappoint you, but unfortunately, something like this is not yet possible.Please feel free to search through our feature suggestion page, https://features.wpamelia. ... Massimo Integrazione zoho crmClosed   Amelia   Updated January 26, 2023 at 8:21am   2 Most recent comment from Aleksandar Vuković:Hello Massimo.Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can be lost in translation, we apolog ... Jamie Amelia Booking adding 'Per Hour'Closed   Amelia   Updated January 26, 2023 at 8:20am   2 Most recent comment from Aleksandar Vuković:Hello Jamie.Thank you for reaching out to us.Something like this can't be done with the plugin's built-in features, but there's a way to apply custom text to the "Total Amount" or "Su ... Falko Alexander BookingClosed   Amelia   Updated January 26, 2023 at 8:11am   2 Most recent comment from Marko Davidović:Hello Falko, Thank you for reaching out to us.1. Yes, this can be achieved at this time only with extras or if you set that your service lasts for 150 minutes2. Unfortunately, currently, this feature ...