I have a pop up window and I find it very difficult for customers to find the ok button after the calendar date and time is selected by them. I would rather like to have that button relocated. Would it be possible through the admin interface?
Would it be possible for an auto-scroll after the customer clicks the time buttons?
This is how Amelia's form works, but in a popup not sure if this is possible. Can you please send us the URL of that page so that we can take a closer look?
2. If they are, is the employee assigned to these services?
3. If he is, check his working hours. Working hours where services are defined in the intervals will only show the services defined in there. Make sure these two services are also included:
In the example above, the employee is assigned to 3 services, but 2 newly added services are not automatically assigned to the employee's working hours, even though they may be assigned to him/her in the Assigned Services tab. If you want the employee to work on all services that you have, you should clear this selection, and every new service will be added automatically.
4. Did you assign the employee to another location? If you did, please go to Amelia/Locations, and make sure that the location is visible.
5. Check the shortcode on the front-end - if you (for example) used [ameliabooking category=1], and you added the service to Category with ID: 2, the new service from category 2 will not appear in the front-end.
"
When you have several questions or issues, please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in separate tickets so other customers or our support agents can find them easily.
Our policy is to have one issue or question per ticket because of the reasons that are described already.
My apologies but there are several different questions on this ticket or maybe Im mistaken if this is the case please accept my apologies. Maybe it would be best to open a seoarete ticket for each issue and it would be best if you can send a couple of screenshots for each issue so that we can try to help as best and as fast as possible.
I have a pop up window and I find it very difficult for customers to find the ok button after the calendar date and time is selected by them. I would rather like to have that button relocated. Would it be possible through the admin interface?
Would it be possible for an auto-scroll after the customer clicks the time buttons?
Attached files: Screen Shot 2023-03-24 at 7.01.37 pm.png
Hello Rodrigo,
Thank you for reaching out to us.
This is how Amelia's form works, but in a popup not sure if this is possible. Can you please send us the URL of that page so that we can take a closer look?
Kind Regards,
Marko Davidovic
[email protected]
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thanks for the reply! best example is smilinglight.com.au/, and click on "Book a 20min call" button
Also in a normal window, I can't see the action you confirmed. Please have a look at this:
bookings test - Smiling Light
The page doesn't show the continue button, and non-savvy customers won't know what to do
there is a Step-by-Step Booking Form 2.0
I will check this out and see if it makes any difference
this ameliastepbooking doesn't seem to work with category=x shows this error:
It seems like there are no employees or services created, or no employees are assigned to the service, at this moment.
If you are the admin of this page, see how to
Add services and employees.
I will leave https://smilinglight.com.au/bookings-test/ configured with the step design 2.0 enabled. Can you please help me troubleshoot why it complains? thanks
any updates team?
Hello again Rodrigo,
Please do not open multiple tickets one after the other, this way we are not sure what the issue is and what you want us to check.
1. We do not see any issues with the pop up and this is how it was designed for everyone
2. As for "
It seems like there are no employees or services created, or no employees are assigned to the service, at this moment.
If you are the admin of this page, see how to
Add services and employees. -
Please check these points:
1. Are these services visible on the site?
2. If they are, is the employee assigned to these services?
3. If he is, check his working hours. Working hours where services are defined in the intervals will only show the services defined in there. Make sure these two services are also included:
In the example above, the employee is assigned to 3 services, but 2 newly added services are not automatically assigned to the employee's working hours, even though they may be assigned to him/her in the Assigned Services tab. If you want the employee to work on all services that you have, you should clear this selection, and every new service will be added automatically.
4. Did you assign the employee to another location? If you did, please go to Amelia/Locations, and make sure that the location is visible.
5. Check the shortcode on the front-end - if you (for example) used [ameliabooking category=1], and you added the service to Category with ID: 2, the new service from category 2 will not appear in the front-end.
"
When you have several questions or issues, please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in separate tickets so other customers or our support agents can find them easily.
Our policy is to have one issue or question per ticket because of the reasons that are described already.
Thank you for understanding.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again Rodrigo,
My apologies but there are several different questions on this ticket or maybe Im mistaken if this is the case please accept my apologies. Maybe it would be best to open a seoarete ticket for each issue and it would be best if you can send a couple of screenshots for each issue so that we can try to help as best and as fast as possible.
We wish you all the best.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables