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Public Tickets

César Yucra remove banner promoteClosed   Amelia   Updated January 27, 2023 at 10:06am   3 Most recent comment from Aleksandar Vuković:Hello César.Thanks for letting us know you resolved the issue.Please feel free to reach out to us if you have any further questions or concerns! Adrian Fisse Refund / downgrade to 1 licence from 3Closed   Amelia   Updated January 27, 2023 at 10:06am   4 Most recent comment from Uroš Jovanović:Hello Jason,Thank you for reaching out to us.Yes, it is that simple. You will simply need to deactivate your current activation and activate it with the new purchase code you get when you purchase a ... Manon Amelia functionalityClosed   Amelia   Updated January 27, 2023 at 9:16am   4 Most recent comment from Aleksandar Vuković:Hello again Manon.I don't know if something like this will be possible through Amelia. My idea would be to create a service that has different settings, so it has to be booked 4 weeks in advance ... César Yucra Eliminate "line Support request"Closed   Amelia   Updated January 27, 2023 at 7:56am   3 Most recent comment from Marko Davidović:Hello César, Thank you for reaching out to us.We are glad to hear that, and we thank you for sharing your solutions with us.If you have any more questions please open a new separate ticket for each q ... Michael Kramer Location functions are too specificClosed   Amelia   Updated January 26, 2023 at 11:20pm   5 Most recent comment from Uroš Jovanović:Hello Michael,Glad to be able to assist you.Please let me know if you have any other questions. Supercleanga The web site is downClosed   Amelia   Updated January 26, 2023 at 11:19pm   5 Most recent comment from Uroš Jovanović:Hello,Please let me know what is exact on your website at the moment and I will assist you with this.Looking forward to your reply.  Markus Größing backend booking longer duration blocks further bookings even when slots are freeClosed   Amelia   Updated January 26, 2023 at 2:31pm   13 Most recent comment from Uroš Jovanović:Hello Markus,Thank you very much for your explanation.I will have this passed to our management and hope that it will be considered and implemented in one of the future updates.Please let me know if y ... Alex Warren Mandatory email fieldClosed   Amelia   Updated January 26, 2023 at 1:50pm   13 Most recent comment from Uroš Jovanović:Hello Alex,Can you please test it out now and let me know if it works or not?Looking forward to your reply. richard_oven Multiple questions/requestsClosed   Amelia   Updated January 26, 2023 at 1:11pm   2 Most recent comment from Marko Davidović:Hello richard_oven, Thank you for reaching out to us.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry ... Gil CRITICAL | Redirect to Amelia Thank you page after payement issueClosed   Amelia   Updated January 26, 2023 at 12:57pm   5 Most recent comment from Uroš Jovanović:Hello Gil,Thank you for your patience.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can you ple ... Jordi van de Velde Bring extra people with you optionClosed   Amelia   Updated January 26, 2023 at 12:34pm   2 Most recent comment from Marko Davidović:Hello Jordi, Thank you for reaching out to us.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it ... Kalimah IT Problem in package booking from customer panelClosed   Amelia   Updated January 26, 2023 at 12:06pm   2 Most recent comment from Marko Davidović:Hello Kalimah, Thank you for reaching out to us.This is how Amelia is designed. If they do not book all appointments in advanced with the same employee, the employee will be assigned at random once th ... Yaniv Feldman Schedule typeClosed   Amelia   Updated January 26, 2023 at 12:02pm   2 Most recent comment from Uroš Jovanović:Hello Yaniv,Thank you for reaching out to us.Unfortunately, this is currently not possible with Amelia's built-in features but we will have this passed on to our management.Please let me know if ... Jason Sutherland Timeslots does not change on the front end of the booking system. It stays from 7am to 7pmClosed   Amelia   Updated January 26, 2023 at 10:41am   2 Most recent comment from Marko Davidović:Hello Jason, Thank you for reaching out to us.We can see that working hours are set by default from 9 to 17You need to go to each employee work hours and set the working time for them in employee moda ... Christian If logic placeholders in notificationsClosed   Amelia   Updated January 26, 2023 at 10:27am   4 Most recent comment from Aleksandar Vuković:You're welcome, Christian, glad I could help.The issue with creating custom notifications based on locations is that Zoom and Google meet aren't actually saved as locations in Amelia. They ...