As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

Jason Chong payment linkClosed   Amelia   Updated May 5, 2023 at 11:23am   10 Most recent comment from Uroš Jovanović:Hello,Can you please provide me with the screen recording of this issue and I will assist you with this?Looking forward to your reply. Finn Fess Microsoft ExchangeClosed   Amelia   Updated May 5, 2023 at 11:16am   4 Most recent comment from Uroš Jovanović:Hello Finn,At the moment, Outlook can only be configured with Azure as that is how we developed this integration.You can simply create a new outlook mail and configure Azure with it. Connie Melk Website startupClosed   Amelia   Updated May 5, 2023 at 9:43am   2 Most recent comment from Marko Davidović:Hello Connie, Thank you for reaching out to us.In settings/role settings you have option called Manage their appointments. If this option is enabled then your employees should be able to do this form ... ALAN RecordatorioClosed   Amelia   Updated May 5, 2023 at 9:37am   2 Most recent comment from Marko Davidović:Hello ALAN, Thank you for reaching out to us. Cron is not Amelia's feature cron is a WordPress feature. You can use cron with Amelia, but setting cron is not part of Amelia's support becaus ... FERNANDO CANTÚ ROCHA Zona HorariaClosed   Amelia   Updated May 5, 2023 at 9:35am   2 Most recent comment from Marko Davidović:Hello FERNANDO, I'm afraid that we didn't quite get what the issue is exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? We wish you all the best.� ... Stefano Booking multiple services togetherClosed   Amelia   Updated May 5, 2023 at 9:28am   4 Most recent comment from Marko Davidović:Hello Stefano,We thank you for that, and hopefully, your suggestion will have plenty of votes, each vote counts.If you have any more questions please open a new separate ticket for each question and ... Darina Service image URL in custom page templateClosed   Amelia   Updated May 5, 2023 at 9:04am   4 Most recent comment from Marko Davidović:Hello Darina,Thank you for the solution, we went on your site but we did not see any changes on our booking form. Can you please send us a couple of screenshots of the changes so that I can forward th ... BTecno Amelia Multi EmployesClosed   Amelia   Updated May 5, 2023 at 8:23am   4 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. This is the only possible workaround. Service can not work without employees you can only crea ... CARLOS ATRISTAIN Small problems easy to solve but important to fix in the financial reportClosed   Amelia   Updated May 5, 2023 at 6:59am   2 Most recent comment from Marko Davidović:Hello Carlos, Thank you for reaching out to us.We will test this out and we will contact you once we have more information.  Roland SMS sendingClosed   Amelia   Updated May 5, 2023 at 6:10am   2 Most recent comment from Marko Davidović:Hello Roland, Thank you for reaching out to us.Yes, of course we have checked and everything is working on our end. Please check if your settings and added languages are correct and also if the langu ... PeriPeriCreative Notification emails not sentClosed   Amelia   Updated May 4, 2023 at 11:54pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SMTP (or o ... Jo Question regarding Google AgendaClosed   Amelia   Updated May 4, 2023 at 11:19am   2 Most recent comment from Uroš Jovanović:Hello Jo,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features ... paolo TranslationClosed   Amelia   Updated May 4, 2023 at 11:14am   4 Most recent comment from Marko Davidović:Hello paolo,We went on your site and we can see that pages for events are translatedSo we are not sure where the issue is. Can you please send us a couple of screenshots so that we can understand the ... Roman Schenk Amelia german TranslationsClosed   Amelia   Updated May 4, 2023 at 11:13am   2 Most recent comment from Uroš Jovanović:Hello Roman,I have added this translation and it will be included in the next update.Please let me know if you have any other questions. Orhan Osmanov events booking - bank payment optionClosed   Amelia   Updated May 4, 2023 at 11:03am   2 Most recent comment from Uroš Jovanović:Hello Orhan,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ...