We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Rizwana How to export and import data from one Amelia to another AmeliaClosed   Amelia   Updated May 15, 2023 at 5:20am   6 Most recent comment from Marko Davidović:Hello Rizwana, You are most welcome, and we are glad that we were able to help you. Please once you do that let us know how it goes. Looking forward to your reply.  Patrizia Scarciglia cache conflitClosed   Amelia   Updated May 15, 2023 at 5:15am   4 Most recent comment from Marko Davidović:Hello Patrizia, You are most welcome, and we are glad that we were able to help you.  My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There a ... Balendu Goswami New Service NotificationClosed   Amelia   Updated May 15, 2023 at 5:14am   2 Most recent comment from Marko Davidović:Hello Balendu, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. I'll kindly ask you to add it as a feature suggestion on this link https://feat ... Sara Dahlquist limiting number of appointments per dayClosed   Amelia   Updated May 12, 2023 at 10:14am   2 Most recent comment from Marko Davidović:Hello Sara, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https://features.w ... Julia Book a service after it startedClosed   Amelia   Updated May 12, 2023 at 9:59am   2 Most recent comment from Uroš Jovanović:Hello Julia,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... Lavric Florin Multiple bookingsClosed   Amelia   Updated May 12, 2023 at 9:59am   2 Most recent comment from Uroš Jovanović:Hello Lavric,Thank you for reaching out to us.1. For that purpose, you will need to set up different employees for each vehicle that you have available.2. If you want to set specific working hours and ... Aisha Month and year do not reflect properlyClosed   Amelia   Updated May 12, 2023 at 9:52am   14 Most recent comment from Marko Davidović:Hello Aisha, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. ... Josh Balaberda Managing Stock and FormsClosed   Amelia   Updated May 12, 2023 at 9:48am   2 Most recent comment from Uroš Jovanović:Hello Josh,Thank you for reaching out to us.Do you want me to test this out for you?Looking forward to your reply. David css in AmeliaClosed   Amelia   Updated May 12, 2023 at 9:42am   7 Most recent comment from Marko Davidović:Hello David,Unfortunately, no, there is no unique id in which we get this to work. At this time this is not possible ima afraid.If you have any more questions please open a new separate ticket for eac ... Dean A refundClosed   Amelia   Updated May 12, 2023 at 9:07am   2 Most recent comment from Uroš Jovanović:Hello Dean,Thank you for reaching out to us and I am really sorry to hear that you are moving away from the Amelia plugin.Please log in to http://store.tms-plugins.com/ and under "My Licenses" clic ... ALAN noticaciónClosed   Amelia   Updated May 12, 2023 at 9:00am   2 Most recent comment from Uroš Jovanović:Hello Alan,Thank you for reaching out to us.Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits ... Filios Nicolaou Monthly Payment / MembershipClosed   Amelia   Updated May 12, 2023 at 8:59am   2 Most recent comment from Marko Davidović:Hello Filios, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.Amelia doesn't yet have a membership feature, but it will be developed as a part of ... Sara Zeitlmann Booking a serviceClosed   Amelia   Updated May 12, 2023 at 8:56am   4 Most recent comment from Uroš Jovanović:Hello Sara,Please test it out now and let me know if it works or not.Looking forward to your reply. Clémentine Different booking avaibilty depending on servicesClosed   Amelia   Updated May 12, 2023 at 8:50am   2 Most recent comment from Uroš Jovanović:Hello Clémentine,Thank you for reaching out to us.For that purpose, you can use "Special days" in Amelia where you can specify the working hours to apply to specific date for specific location and s ... Dawid Mocke Mobile AppClosed   Amelia   Updated May 12, 2023 at 8:44am   2 Most recent comment from Marko Davidović:Hello Dawid, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. I'll kindly ask you to add it as a feature suggestion on this link https://feature ...