As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

CHIA ​Time Slots keeps loading, non-stop, cant do booking. urgentClosed   Amelia   Updated June 20, 2023 at 11:50am   2 Most recent comment from Marko Davidović:Hello again CHIA,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3395450/For future reference, please don't ... Maddi Search function and filtersClosed   Amelia   Updated June 20, 2023 at 9:16am   8 Most recent comment from Aleksandar Vuković:Hello Maddi.The update should be released within a week if everything goes well during testing. James Poindexter booking form - congratsClosed   Amelia   Updated June 20, 2023 at 8:43am   5 Most recent comment from Uroš Jovanović:Hello James, Glad to hear that you found the solution to this. Please let me know if you have any other questions. km BuddyBoss integrationClosed   Amelia   Updated June 20, 2023 at 8:32am   3 Most recent comment from Marko Davidović:Hello Km, Thank you for your interest in our product.We are glad to hear that you find what you needed and If you have any more questions please open a new separate ticket for each question and we w ... Roshan Sujeebun Events are not appearing properly on the backendClosed   Amelia   Updated June 20, 2023 at 8:30am   7 Most recent comment from Uroš Jovanović:Hello Roshan,Thank you for the update on this and I am glad to hear that the issue has been resolved now.My apologies if I already asked this before, but may I ask you for a small favor if you don� ... David vega barbosa exportacion de citasClosed   Amelia   Updated June 20, 2023 at 5:41am   2 Most recent comment from Marko Davidović:Hello David, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia.These are only option that we have at this timeI'll kindly ask you to add it as a ... Emma "Email already in use" message, although this email address is not used anymoreClosed   Amelia   Updated June 20, 2023 at 3:52am   4 Most recent comment from Marko Davidović:Hello Emma, You are most welcome and we are glad to hear that everything is fine now. If you have any more questions please open a new separate ticket for each question and we will gladly help you th ... sabat urgent problem reservation quantityClosed   Amelia   Updated June 19, 2023 at 8:57pm   4 Most recent comment from Aleksandar Vuković:You're welcome, Marion.Let me know if there's anything else I can do to help. Robin Plugin disfunctionClosed   Amelia   Updated June 19, 2023 at 6:41pm   4 Most recent comment from Aleksandar Vuković:Hi again Robin.It's a standard troubleshooting procedure to request access to a WordPress site. WordPress, as an open-source system, is quite complex to troubleshoot because there aren't two ... Ioannis Coupons for specific customersClosed   Amelia   Updated June 19, 2023 at 12:14pm   2 Most recent comment from Uroš Jovanović:Hello Ioannis,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... Tyrhone Customer panel redirectClosed   Amelia   Updated June 19, 2023 at 12:07pm   2 Most recent comment from Uroš Jovanović:Hello Tyrhone,Thank you for reaching out to us.In order to allow existing WordPress users to log both into WordPress (or WooCommerce, or some membership plugin) and Amelia using the same credentials, ... Nikos Giovanis Features of the pluginClosed   Amelia   Updated June 19, 2023 at 12:01pm   8 Most recent comment from Uroš Jovanović:Hello Nikos,Glad to be able to assist you, even though it was not much.Please let me know if you have any other questions. Mikhail AmeliabookingClosed   Amelia   Updated June 19, 2023 at 11:42am   2 Most recent comment from Marko Davidović:Hello Mikhail, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.Amelia doesn't yet have a membership feature, but it will be developed as a part o ... haytham zoom integrationClosed   Amelia   Updated June 19, 2023 at 11:33am   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.In order to use the new app with Amelia, you need to choose the last option Server-to-Server OAuth. Click “Create” and you will see a popup to give your A ... Roberto Setting appointment hoursClosed   Amelia   Updated June 19, 2023 at 10:55am   4 Most recent comment from Marko Davidović:Hello Roberto,We are glad to hear that everything is fine now and If you have any more questions please open a new separate ticket for each question and we will gladly help you there. We wish you al ...