Okay

Public Tickets

Muhammad Hassan Moeen Login Panel not workingClosed   Amelia   Updated March 6, 2023 at 1:07pm   11 Most recent comment from Uroš Jovanović:Hello Muhammad,As I could not replicate this issue, can you please provide me with the screen recording of this issue?Looking forward to your reply. Lori Schroeder PayPal ErrorClosed   Amelia   Updated March 6, 2023 at 1:05pm   8 Most recent comment from Uroš Jovanović:Hello Lori,Thank you for your patience.I tested it out in sandbox mode and it worked fine, thus meaning the issue with the PayPal credentials.Please check this out from your side, test it out and let ... Tan How I could create event with passcode Zoom meeting room?Closed   Amelia   Updated March 6, 2023 at 12:50pm   2 Most recent comment from Marko Davidović:Hello Tan, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. You can probably do that in your zoom account but there is no option in Amelia for you to ... Roshan Sujeebun cannot reschedule attendee of an event from one date to another dateClosed   Amelia   Updated March 6, 2023 at 12:08pm   2 Most recent comment from Marko Davidović:Hello Roshan, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. Only the appointmenta can be rescheduled for now. There is no such option for events. F ... Joy Graham CouponsClosed   Amelia   Updated March 6, 2023 at 12:05pm   2 Most recent comment from Uroš Jovanović:Hello Joy,Thank you for reaching out to us.Can you please provide me with a screenshot of the issue that you are dealing with?Looking forward to your reply. Hussnain Customer InformationClosed   Amelia   Updated March 9, 2023 at 11:39am   8 Most recent comment from Uroš Jovanović:Hello Hussnain,The webhook we have provided will be fired when a booking is completed. You can get the provider from  $reservation['provider'] and the customer from  bookings[0]['c ... Sushant Shhah Notification Emails are auto deleting or updatingClosed   Amelia   Updated March 6, 2023 at 11:17am   9 Most recent comment from Uroš Jovanović:Hello Sushant, I could not replicate the notification automatic deletion issue, can you please let me know if you have any grammar checker on your browser?The issue with PayPal is that the "Currency i ... Sven Grossenbacher Assign 2 employees to 1 serviceClosed   Amelia   Updated March 6, 2023 at 10:35am   4 Most recent comment from Aleksandar Vuković:I understand your frustration here, Sven, but modifying the logic of the plugin to assign two employees to the same appointment proved to be more complex than we originally thought.I'll try and ... Pascal DUMAS Need to install an other time AmeliaClosed   Amelia   Updated March 6, 2023 at 10:12am   7 Most recent comment from Uroš Jovanović:Hello Pascal,Thank you for your patience.Can you please update the plugin to the latest version (6.1), test it out, and let me know if it works or not?Looking forward to your reply. Zaid Ismail Incorrect appointment time in notificationsClosed   Amelia   Updated March 6, 2023 at 9:04am   13 Most recent comment from Aleksandar Vuković:Thanks for your feedback, Zaid, as always!I'll forward this idea to our developers. Hopefully, they will be able to implement something similar in the future. Benno Weber Label EventsClosed   Amelia   Updated March 6, 2023 at 7:45am   4 Most recent comment from Marko Davidović:Hello Benno, You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a ... Cesar No dates availableClosed   Amelia   Updated March 4, 2023 at 2:42pm   4 Most recent comment from Aleksandar Vuković:Hi again Cesar.You would need to add multiple periods to the employee's Working Hours:In my example, the employee would work from 08:00 - 12:00 on "Beard Trim" service, and from 13:00 - 17:00 on ... Hitesh automatic Customer Login InformationClosed   Amelia   Updated March 4, 2023 at 2:18pm   2 Most recent comment from Aleksandar Vuković:Hello HiteshThank you for reaching out to us.You can't send them the login information, but if you include the %customer_panel_url% placeholder in Appointment Approved and/or Appointment Pendin ... sebastian parada Problem setting ColorsClosed   Amelia   Updated March 4, 2023 at 10:16am   2 Most recent comment from Aleksandar Vuković:Hello sebastian.Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can be lost in translation, we apolo ... Oliver ICS customer notification language not usedClosed   Amelia   Updated March 4, 2023 at 10:03am   8 Most recent comment from Uroš Jovanović:Hello Oliver,I have closed this ticket.Please let me know if you have any other questions.