Hey everyone!

With the holiday season upon us, we want to share our upcoming working hours:

After that, we’ll return to our regular schedule and assist you as quickly as possible.

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.

Thanks a bunch for your understanding and support!

Warm regards and happy holidays!

TMS

Okay

Public Tickets

Isabel Hoffmeyer Appointments not showing up under calendar or appointmentsClosed   Amelia   Updated November 1, 2024 at 1:49pm   7 Most recent comment from Uroš Jovanović:Hello Isabel, Thank you for the update on this. Can you please let me know if there is any customer or employee with the same email as the admin user with which you were logged in when this error occu ... ronnie adams Who used coupons?Closed   Amelia   Updated November 1, 2024 at 11:10am   4 Most recent comment from Uroš Jovanović:Hello Ronnie, Thank you for letting us know, and we're glad to hear that exporting the appointments provided the information you needed, including the 'coupon' field. It’s great that ... Bobby Square integrationClosed   Amelia   Updated November 1, 2024 at 10:20am   11 Most recent comment from Marko Davidović:Hello again, We have checked this with our dev team and this is not up to Amelia so we do not need login. This can not be set or checked in Amelia. So you need to reach out to their support team as me ... Jarek CartClosed   Amelia   Updated November 1, 2024 at 9:30am   12 Most recent comment from Stefan Petrov:You are welcome, Jarek. Have a nice weekend!   Christopher Change PriceClosed   Amelia   Updated November 1, 2024 at 8:59am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. You can not change the price after it was already booked for one price. You can only ch ... David White LabelClosed   Amelia   Updated November 1, 2024 at 8:53am   2 Most recent comment from Marko Davidović:  Hello there, Thank you for reaching out to us. We are working on a "White-label" feature and this will be possibly available in the future, but at the moment, it is not possible. You can change the ... Koray Label translation doesn't workClosed   Amelia   Updated November 1, 2024 at 8:14am   2 Most recent comment from Stefan Petrov:Hi Koray, Thanks for reaching out to us. Allow me to explain how this works. Amelia doesn't have the language settings so it uses Wordpress language settings. This means that it will follow the l ... Daniel McKenna Amelia Customers saved as UsersClosed   Amelia   Updated November 1, 2024 at 7:54am   2 Most recent comment from Stefan Petrov:Hello Daniel, Thanks for reaching out to us. You can turn off the option "Automatically create a WP user" in User Role settings / Customer section  Astrid De Deyne online coursesClosed   Amelia   Updated November 1, 2024 at 7:33am   8 Most recent comment from Stefan Petrov:Hi Astrid, Unfortunatelly, we haven't saved the exact ticket nor we don't have the website information, apologies for that. Perhaps, you can contact the LearnDash support directly and ask th ... Darwin Rodgers Email through SMTPClosed   Amelia   Updated November 1, 2024 at 7:14am   4 Most recent comment from Marko Davidović:Hello again, Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way t ... Simon SeveralClosed   Amelia   Updated November 1, 2024 at 6:49am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Not sure what you want to set and how you have set it up. But Amelia works like this. You need to set that they are redirected back to Amelia booking for ... Darwin Rodgers Amelia & WoocommerceClosed   Amelia   Updated October 31, 2024 at 8:05pm   4 Most recent comment from Uroš Jovanović:Hello Darwin, Thank you for your interest in our product. Currently, we don't have a subscription feature built-in, but it is planned for inclusion in our Pro and/or Developer licenses in the fut ... Francesca Kendall Cannot add coupon / discountClosed   Amelia   Updated October 31, 2024 at 7:55pm   6 Most recent comment from Uroš Jovanović:Hello Francesca, I understand the frustration with not being able to apply a discount code at the time of booking. This feedback has been passed directly to our management team, and I hope it will ... isaac Issue with Amelia Appointment Notifications Not Being SentClosed   Amelia   Updated November 4, 2024 at 3:01pm   19 Most recent comment from Uroš Jovanović:Hello Isaac, As it still works fine with the same email on the other website, then this is a specific issue with your website (server). Can you please reach out to your hosting provider and ask them i ... Chunibyuu Mobile Responsive for Add OnsClosed   Amelia   Updated October 31, 2024 at 7:04pm   4 Most recent comment from Uroš Jovanović:Hello, Thank you for reaching out! Currently, Amelia doesn’t support booking for multiple days in one appointment without setting specific time slots. Each appointment is set to a single date and ti ...