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Public Tickets

Gerhard Reus Past Events   Amelia   Updated September 25, 2024 at 9:44am   9 Most recent comment from Uroš Jovanović:Hello Gerhard, Thank you for the update on the new event calendar. We missed the last response as the ticket was closed, but I appreciate the efforts being made. I completely understand your frustrati ... Gunawan Sanjaya Assistance Required for Setting Up Multiple Booking Appointments in One Checkout (Pro Version)Closed   Amelia   Updated September 25, 2024 at 9:32am   2 Most recent comment from Stefan Petrov:Hello Gunawan Sanjaya, Unfortunatelly, this is not how the Cart feature works. Once a customer selects one timeslot, he would need to go to the "book another" button that appears once this option is e ... Richard Arto Customer PanelClosed   Amelia   Updated September 25, 2024 at 9:24am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This can be a caching issue with your browser, device or server. We have tested this in local and in dev environment and we could not replicate this issu ... LE THI BE HA Getting notificationsClosed   Amelia   Updated September 25, 2024 at 9:15am   2 Most recent comment from Stefan Petrov:Hello LE THI BE HA, By default, the email notifications are sent to the customer and employee. They receive the notifications based on the notification template and appointment status. If your email i ... Guy Hacha Only EventsClosed   Amelia   Updated September 25, 2024 at 8:50am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Amelia is not designed in such a way it is designed for booking but perhaps there is a work around that can help. For example if you have events in next ... Kevin Nur verfügbare Termine im Suchkalender anzeigenClosed   Amelia   Updated September 25, 2024 at 8:19am   2 Most recent comment from Stefan Petrov:Hi Kevin, Vielen Dank, dass Sie uns kontaktiert haben, und entschuldigen Sie die verspätete Antwort. Ich konnte das Problem in Ihrem Buchungsformular sehen und habe es an die Entwickler weitergeleite ... Benoit Lamaury Problem customer panel does not displayClosed   Amelia   Updated September 25, 2024 at 7:46am   3 Most recent comment from Stefan Petrov:Hello Benoit, Thanks for reaching out to us. Just about to reach out to you to tell you to double-check the caching plugin. In 99 percent of cases when the booking form is not visible is because of th ... Petra Costumer FieldClosed   Amelia   Updated September 25, 2024 at 7:30am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3708853/ Our collea ... Amélie Connexion with google calendarClosed   Amelia   Updated September 24, 2024 at 2:25pm   4 Most recent comment from Uroš Jovanović:Hello Amélie, Glad to hear that the issue has been resolved. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with revie ... Mandy Oldfield Lost my eventsClosed   Amelia   Updated September 24, 2024 at 10:35am   2 Most recent comment from Stefan Petrov:Hello Mandy, Thanks for reaching out to us and apologies for the inconvenience. This is the issue why the events are not loading.  Please try this - deactivate Amelia, clear caching, activate Amelia ... Sadew Wht not showing customer registation form with password.Closed   Amelia   Updated September 24, 2024 at 10:33am   7 Most recent comment from Stefan Petrov:  Hello Sadew, Apologies, my mistake, I saw the wrong date.  Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license yo ... Milan Kasik Email of employesClosed   Amelia   Updated September 24, 2024 at 8:09am   4 Most recent comment from Stefan Petrov:You are welcome, Milan. Looking forward to hearing from you regarding the other questions or issues.   Liam O\'Leary Appointment BookingClosed   Amelia   Updated September 24, 2024 at 7:55am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. In general settings you just need to set default time slot step to 5 minutes and that is it. Should you have any further inquiries, we kindly request tha ... Bart De Bock Remove add to calendar Event List Booking Form 2Closed   Amelia   Updated September 24, 2024 at 7:47am   2 Most recent comment from Stefan Petrov:Hello Bart, Thanks for reaching out to us. Yes, this can be disabled in General settings. There is an option called "Show Add To Calendar option to customers" Please, let me know if you have any othe ... Chad Helms Questions on SoftwareClosed   Amelia   Updated September 24, 2024 at 7:44am   2 Most recent comment from Uroš Jovanović:Hello Chad, Thank you for reaching out to us. For that purpose, you can assign specific services to days of the week on the Amelia/Employees/Work Hours page. There is no limit distance with custom fie ...