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Public Tickets

Thijs Can't see events in admin panel/dashboard of WordpressClosed   Amelia   Updated November 26, 2024 at 5:07pm   2 Most recent comment from Uroš Jovanović:Hello Thijs, Thank you for reaching out to us. Can you please let me know if there is any customer or employee with the same email as the admin user with which you were logged in when this error occur ... Raymond No Access to Custom Fields Even After I Upgraded to Standard licenseClosed   Amelia   Updated November 26, 2024 at 5:03pm   2 Most recent comment from Uroš Jovanović:Hello Raymond, Thank you for reaching out to us. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as ... Carlos Venegas MercadoPago integrationClosed   Amelia   Updated November 26, 2024 at 4:50pm   2 Most recent comment from Uroš Jovanović:Hello Carlos, Thank you for reaching out! Currently, there are no plans to natively integrate MercadoPago directly into Amelia. However, you can still use MercadoPago with Amelia by integrating it thr ... Simon Woo commerceClosed   Amelia   Updated November 26, 2024 at 4:41pm   4 Most recent comment from Uroš Jovanović:Hello Simon, Thank you for providing this information and for updating us on the situation. It's great to hear that rolling back the Woo Payments plugin resolved the issue for now. We appreciate ... Temper Minimum time required before booking is RESTRICTIVEClosed   Amelia   Updated November 26, 2024 at 1:36pm   2 Most recent comment from Stefan Petrov:Hi Temper, This option is only related to front end (to customers), it's not applied to the back end (employees and managers) . Unfortunately, it's not possible to configure 18 hours as dura ... Francesca Kendall Deposit system issuesClosed   Amelia   Updated November 26, 2024 at 1:32pm   6 Most recent comment from Stefan Petrov:It will be "partially paid" for payment status, where the amount would be £6, but when you go to the finance page and change the amount ( to full amount), it will say "Paid". But, the status wont be ... Raymond Can't Add Custom Fields Even After I Upgraded to Standard licenser Upgrading toClosed   Amelia   Updated November 26, 2024 at 1:28pm   2 Most recent comment from Stefan Petrov:Hi Raymond, Please try clearing the cache after reinstalling the plugin. You can also try different browsers. If you still don't see the custom fields, please provide the WP admin credentials for ... Antonio Jesus Gutiérrez Larios Gutiérrez Larios Al seleccionar una dia para una reserva, carga la pagina nueva mente sin reservar la citaClosed   Amelia   Updated November 26, 2024 at 12:08pm   2 Most recent comment from Marko Davidović:Hello again, I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3770906/ For future reference, please don't open ... Temper Customer Panel & Pay now ButtonClosed   Amelia   Updated November 26, 2024 at 11:55am   4 Most recent comment from Marko Davidović:Hello again, Please do, the more votes the suggestion has the higher is possibility that this suggestion will be developed.  Should you have any further inquiries, we kindly request that you open sep ... Francisco Latapiat Assistance with Generating Google Meet Links for Session PackagesClosed   Amelia   Updated November 26, 2024 at 11:52am   14 Most recent comment from Uroš Jovanović:  Hello Francisco, Great to hear you successfully connected the Google account for one of the employees! Could you please clarify which links you're referring to? This will help me prov ... Mario Suárez Galvín Urgent: Issues After Updating Amelia Plugin to Version 7.9Closed   Amelia   Updated November 26, 2024 at 11:42am   13 Most recent comment from Marko Davidović:Hello again, There seems to be bigger issues then Amelia on your site since and we cannot access it I'm afraid  Please resolve with your hosting provider and let us know when we can log in to y ... Jarek translateClosed   Amelia   Updated November 26, 2024 at 11:19am   4 Most recent comment from Stefan Petrov:No problem, Jarek. You are welcome, as always. Best regards.  Holly Julia Netto UpgradeClosed   Amelia   Updated November 26, 2024 at 11:15am   2 Most recent comment from Marko Davidović:  Hello there, Thank you for reaching out to us. This is not done automatically you need to manually install new license. You can download Amelia from this link https://we.tl/t-Ag1gw9Vy6X We are send ... Raymond Feature not available upon upgradeClosed   Amelia   Updated November 26, 2024 at 11:07am   2 Most recent comment from Stefan Petrov:Hi Raymond, Thanks for reaching out to us. Please, remove the current version from Plugins, clear cache, install the Standard version, and enter the purchase code again in Activation settings and then ... Clairessa 1. Calendar can’t book appointments for pilates 2. can’t scroll calendar dates for bookings for Pilates 3. duration of treatment became 2 hours on booking when it is only 1 hourClosed   Amelia   Updated November 26, 2024 at 11:07am   15 Most recent comment from Uroš Jovanović:Hello Clairessa, For that purpose, you will need to set up the "Period available for booking in advance" option for specific service. Let me know if that works for you.