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Public Tickets

Hussein Deeb Events reportClosed   Amelia   Updated March 28, 2024 at 10:45am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You can export them in CSV file. You need to click on event attendees and the you will see the option to export attendees for that event like this Hope th ... Koen Available outlook timeslots through APIClosed   Amelia   Updated April 19, 2024 at 8:28am   7 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We just got the feedback from our colleagues and they have told us that since the API uses the settings from Amelia, you have to turn on the stated option ... kiran kamal chauhan About Customer PanelClosed   Amelia   Updated March 28, 2024 at 9:45am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Yes, and no. So you can turn off option to require password and then they can log in via a link that you can send them in notifications when they book a p ... Данил registering a service package through the admin panelClosed   Amelia   Updated March 28, 2024 at 9:40am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Yes, if you do not show this service on site on the front end you can still book this package and appointments from the backend. But if this service is p ... Daniel Arseneault Zoom integrationClosed   Amelia   Updated March 28, 2024 at 9:31am   22 Most recent comment from Uroš Jovanović:Hello Robert,Thank you for the update on this.Can you please create a new ticket for this purpose and we will assist you with this?Looking forward to your reply. dan Email SMTPClosed   Amelia   Updated March 28, 2024 at 9:18am   15 Most recent comment from Stefan Petrov:Hello dan,You are most welcome!If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Martijn Maat Booking-button in Google Business ProfileeClosed   Amelia   Updated March 28, 2024 at 8:30am   2 Most recent comment from Uroš Jovanović:Hello Martijn,Thank you for reaching out to us.At the moment, this is not possible as booking can only be done from Amelia.Please let me know if you have any other questions. Emanuel Two appointments for same timeslotClosed   Amelia   Updated March 28, 2024 at 8:30am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. And there is no workaround for this I'm afraid. Once an employee is booked on one s ... Diego The Amelia calendar only appears if the client is logged inClosed   Amelia   Updated March 28, 2024 at 8:24am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.The reason why the form is not visible for non-logged-in users is not in Amelia, but instead in your security settings. They're either configured in ... Alyson Melhus Can not activate pluginClosed   Amelia   Updated March 28, 2024 at 7:53am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You still have the Lite version installed.You can download Amelia from this link https://we.tl/t-iqcS8WiURS We are sending you a short instruction on how ... Fabian Broussoux Amelia cancelled ?Closed   Amelia   Updated March 28, 2024 at 8:14am   4 Most recent comment from Marko Davidović:Hello again,We checked and there was an issue on our end and we have set this up and you should not have any issues with the updates as long as the license is valid.We wish you all the best and hope y ... Davide Category sidebar not showing + Change date and time of an appointmentClosed   Amelia   Updated March 28, 2024 at 7:06am   11 Most recent comment from Marko Davidović:Hello again,Thank you for the understanding and we will do our best to implement this as soon as possible.We wish you all the best and hope you have a wonderful day ahead.  Frank Ramirez Customer is not saving after bookingClosed   Amelia   Updated March 27, 2024 at 5:52pm   4 Most recent comment from Uroš Jovanović:Hello Frank,Glad to hear that the issue has been resolved.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on th ... Robin Tindall Front end panelClosed   Amelia   Updated March 27, 2024 at 2:57pm   6 Most recent comment from Stefan Petrov:Hello Robin,Apologies, i was referring to the customer panel, indeed. The customer can reschedule or cancel the appointment, as per the previous screenshot.On the other hand, the employee can manage t ... Peter Vukovic How to request event attendee informationClosed   Amelia   Updated March 27, 2024 at 2:29pm   2 Most recent comment from Uroš Jovanović:Hello Peter,Thank you for reaching out to us.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.This feature will be implem ...