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Public Tickets

Sarah Park Notifications not sendingClosed   Amelia   Updated December 17, 2024 at 11:51am   15 Most recent comment from Uroš Jovanović:Hello Sarah, I could not find that option, but we can do a remote AnyDesk session to try and resolve this for you. Let me know if that is fine with you. Kyle Kimber TimeBlock ScheduleClosed   Amelia   Updated December 16, 2024 at 1:02pm   6 Most recent comment from Uroš Jovanović:Hello Kyle, Thank you for your message. Yes, when a customer selects an employee or service on the front-end, they will indeed see a calendar displaying all the available time slots and days. This wil ... Sonali Internal server error with woocommerce paymentClosed   Amelia   Updated December 16, 2024 at 12:03pm   2 Most recent comment from Stefan Petrov:Hi Sonali, Thanks for reaching out to us. As per your screenshot, I can see that you are testing the booking form while logged in. Please, open a new incognito window and open a booking form is this w ... looptyloop Unwanted service stylingClosed   Amelia   Updated December 16, 2024 at 11:24am   6 Most recent comment from Stefan Petrov:Hi looptyloop, The only solution for your request is to hide the icons using the CSS code, as mentioned. Unfortunately, it's challenging to accommodate every individual request, as some users fin ... krisna purbaya Viewing Employee WagesClosed   Amelia   Updated December 16, 2024 at 11:14am   8 Most recent comment from Uroš Jovanović:Hello Krisna, Thank you for the update on this. I will have this ticket closed now. Tim Leyssens Inconsistent behaviour while booking services through client panelClosed   Amelia   Updated December 16, 2024 at 9:32am   13 Most recent comment from Stefan Petrov:Hi Tim, Thank you for your feedback. We are actually aware of this solution (I thought I had already recommended it earlier), but I’m glad to hear that it has resolved the issue for you. If you have ... Udo Font Size + Packet IconsClosed   Amelia   Updated December 16, 2024 at 8:36am   6 Most recent comment from Stefan Petrov:Hi Udo, Thanks, you can use this CSS code for customization   .ql-description p {    font-size: 25px!important;}       Custom code needs to be applied to the page where the booking form is. Dep ... eric voss voss minimum booking personsClosed   Amelia   Updated December 16, 2024 at 8:32am   4 Most recent comment from Stefan Petrov:Hi eric, When a customer makes a booking in Amelia, the system calculates the total number of attendees by including the customer booking (1) plus any additional customers accompanying them. For examp ... Imperial Notification after appointmentClosed   Amelia   Updated December 16, 2024 at 8:35am   9 Most recent comment from Marko Davidović:Hello again, We have checked this and in your console there is only one error and it is related to your server as you can see in the screenshot For this issue you need to reach out to your provider. ... Stavros Zakkas Import/Export migration & Service Description show/hideClosed   Amelia   Updated December 16, 2024 at 8:27am   4 Most recent comment from Stefan Petrov:Hi Stavros, Thank you for reaching out to us. Unfortunately, we currently do not offer customization services. However, you can suggest the features you’d like to see on our feature suggestion page, ... Babrah Problem In Employee LoginClosed   Amelia   Updated December 17, 2024 at 6:23am   11 Most recent comment from Marko Davidović:Hello again, It is most likely a conflict with another plugin, likely Paid Memberships Pro, as our auth API call gets redirected to this page on incorrect credentials: https://parentinggenie.com.au/l ... looptyloop Booking mutiple servicesClosed   Amelia   Updated December 16, 2024 at 6:58am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. With our cart option customers can book several appointments in one go. You can read more about it on this link https://wpamelia.com/cart/. Should you ha ... Kavoos Stark RSVPClosed   Amelia   Updated December 16, 2024 at 6:41am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. Amelia is designed for appointment booking not for RSVP there is no such feature built ... Kyle Kimber RefundClosed   Amelia   Updated December 16, 2024 at 6:40am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to submit ... Francesca Kendall pENDING TO aPPROVEDClosed   Amelia   Updated December 16, 2024 at 6:40am   4 Most recent comment from Marko Davidović:Hello again, Yes, in that case the general status for this service is used.  In services edit service settings you can set the status for each service You can turn off option notify the customer when ...