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Public Tickets

Mike Osborn Required InformationClosed   Amelia   Updated September 23, 2024 at 6:48am   2 Most recent comment from Stefan Petrov:Hi Mike,Thanks for reaching out to us. You also need to make sure that they are marked as required in the booking form options. In your case, you would need to go to Customize / Event List v2 and then ... Bhavin Appointment exportClosed   Amelia   Updated September 23, 2024 at 6:46am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently this feature is not available in Amelia. This is not  possible to set at this time since there is no such option implementedIn l ... Uygur Topcu Amelia RefundClosed   Amelia   Updated September 23, 2024 at 5:57am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We do not send emails for refunds. Once you apply for a refund that is it and the refund should reach you within 7 business days. Should you have any fur ... Marco Schnyder All coupons are goneClosed   Amelia   Updated September 23, 2024 at 5:56am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Something caused this issue on your site perhaps some conflict and please make sure that update Amelia to latest version 7.7.1 not to previous 7.7 since ... Ali Hamkar Drop down field not working rightClosed   Amelia   Updated September 23, 2024 at 5:56am   6 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Brandon Amelia Service editor hangingClosed   Amelia   Updated September 23, 2024 at 5:56am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Glad to hear that all is fine now and hopefully this will not happen to you again. We checked this in several environments and we could not replicate the ... Piotr Jankowski PaymentClosed   Amelia   Updated September 23, 2024 at 5:46am   4 Most recent comment from Marko Davidović:Hello again, You are already using on site payment method so we do not see the issue. You said that you want this and since you have started license you can only use that and square so as far as we ca ... Naeem Sundoo Setting up correct booking timesClosed   Amelia   Updated September 23, 2024 at 5:41am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Glad to hear you like it. First check the employee work hours in employee modal not in general work hours. The availability of the service is defined by ... William Moss Gift Card Feature Availability InquiryClosed   Amelia   Updated September 20, 2024 at 1:00pm   2 Most recent comment from Uroš Jovanović:Hello WIlliam, I hope this message finds you well. Thank you for reaching out to us with your inquiry. At this time, Amelia does not have a built-in feature to provide clients with gift cards. However ... LE THI BE HA Can a customer add extra servicesClosed   Amelia   Updated September 20, 2024 at 11:33am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You have 2 options 1. You can set extras https://wpamelia.com/admin-appointments/or 2. You can try and use cart feature  https://wpamelia.com/configu ... Jennifer Johnston unable to use SMS featureClosed   Amelia   Updated September 20, 2024 at 11:30am   4 Most recent comment from Marko Davidović:Hello Adam.Thank you for sharing this with us. Hopefully this will help other users that has the same issue as you. We wish you all the best and hope you have a wonderful day ahead.  DANY LOPEZ Price of services changing when bookingClosed   Amelia   Updated September 20, 2024 at 10:59am   4 Most recent comment from Marko Davidović:Hello again,I'm afraid we don't understand what exactly you want to achieve and what exactly is the issue? Can you explain in a little more detail and send us some screenshots or a short one ... Kikoom change date range in adminClosed   Amelia   Updated September 20, 2024 at 10:23am   6 Most recent comment from Uroš Jovanović:Hello Kikoom,When you have multiple questions or issues which are for different subjects/topics,  please open a new ticket for each subject, and we will help/advise more effectively.  In that way, i ... Dax Chavez Woocommerce Integration Order SummaryClosed   Amelia   Updated September 20, 2024 at 9:53am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.This is happening in WooCommerce not in Amelia so for this you will need to reach out to their support team so that they can take a closer look. Once you ... Omari Job Error after Google Calendar IntegrationClosed   Amelia   Updated September 20, 2024 at 9:37am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ...