Public Tickets
Guddelmoni andrea
Problème Reglage enployésClosed
Amelia
Updated February 10, 2025 at 6:51am
3
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
We provide support only via ticket so we are not able to call you.
You can download Amelia from this link https://we.tl/t-6GnD9EVMIZWe are sending you ...
AJ Vargas
Scheduling Multiple Events For StaffClosed
Amelia
Updated February 10, 2025 at 6:51am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Unfortunately, currently this feature is not available in Amelia. One employee can not be booked on 2 services at the same time. This would for the vast ...
Melissa
my employee isnt getting any appointmentsClosed
Amelia
Updated February 10, 2025 at 6:51am
6
Most recent comment from Marko Davidović:Hello again,
You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ...
Weiler
Configuration zoomClosed
Amelia
Updated February 10, 2025 at 6:44am
2
Most recent comment from Marko Davidović:Hello again,
I can see that this is a duplicate ticket, and we already covered this topic in another ticket:
https://tmsplugins.ticksy.com/ticket/3806038/
For future reference, please don't open ...
Lisa Eggimann
Plan Upgrade not registeredClosed
Amelia
Updated February 9, 2025 at 10:14pm
3
Most recent comment from Uroš Jovanović:Hello Lisa,
Glad to hear that the issue has been resolved.
I will have this ticket closed now.
Adrian Reich
InvoiceClosed
Amelia
Updated February 9, 2025 at 10:14pm
2
Most recent comment from Uroš Jovanović:Hello Adrian,
Currently, adding a logo to the invoice is not available, but it will be possible in the future. Unfortunately, there's no estimated release time for this feature yet.
Thank you for ...
Nael
Incorrect Appointment Time Despite the Same Time Zone – Missed AppointmentClosed
Amelia
Updated February 9, 2025 at 10:12pm
2
Most recent comment from Uroš Jovanović:Hello Nael,
Thank you for reaching out to us.
Amelia doesn't have any time zone settings, and it relies on WordPress' General settings. Here's how it works:
All times in the back-end of ...
Joel
Popup scroll conflicts with page scrollClosed
Amelia
Updated February 9, 2025 at 9:25am
6
Most recent comment from Uroš Jovanović:Glad to hear that, Joel! Let me know if you need any further assistance. 😊
Peter
Incorrect tax calculation and price when using payment linkClosed
Amelia
Updated February 7, 2025 at 2:16pm
2
Most recent comment from Stefan Petrov:Hello Peter,
Thanks for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as th ...
Marta Orzechowski
Booking saved web hookClosed
Amelia
Updated February 7, 2025 at 12:48pm
9
Most recent comment from Uroš Jovanović:Hello Marta,
Thank you for your feedback! I’m glad I could clarify things for you. We’ll take your suggestion into account regarding the documentation.
If you need any further assistance in the fu ...
Natascha Vantuykom
wp usersClosed
Amelia
Updated February 7, 2025 at 12:43pm
2
Most recent comment from Uroš Jovanović:Hello Natascha,
Thank you for reaching out to us.
Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://f ...
Anthony Tissot
Time agendaClosed
Amelia
Updated February 7, 2025 at 12:35pm
4
Most recent comment from Uroš Jovanović:Hello Anthony,
Thank you for the update on this.
For that purpose, please make sure that the "Remove Google Calendar Busy Slots" option is enabled on the Amelia/Settings/Integrations/Google Calendar p ...
kelsi konchan
setting up amelia better, and how to questions about employee booking, smsClosed
Amelia
Updated February 7, 2025 at 12:29pm
2
Most recent comment from Uroš Jovanović:Hello Kelsi,
Thank you for reaching out to us.
An issue with email notifications could be caused by several reasons:
Your hosting provider is blocking all 3rd party settings and only allowing their SM ...
John Park
Multiple Bookings...Closed
Amelia
Updated February 11, 2025 at 9:42am
12
Most recent comment from Uroš Jovanović:Hello John,
Thank you for bringing this to our attention. We've noted the issue regarding pending status emails not being sent when triggered by users. Our team is looking into it, and we will wo ...
Serpieri
limit appointments per dayClosed
Amelia
Updated February 7, 2025 at 11:47am
21
Most recent comment from Uroš Jovanović:Hello Serpieri,
Apologies for the delay, it seems that for some reason, the response was not sent earlier. I just wanted to let you know that we have noted the issue, and we are actively working on it ...