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Public Tickets

Jeroen Jeeninga Standard licence doenst workClosed   Amelia   Updated September 27, 2024 at 8:28am   5 Most recent comment from Stefan Petrov:Hi Jeroen, There is a section called Plugins, here it is  You need to deactivate and remove Amelia from here  And then install Amelia Standard again. You would then need to enter the purchase code ... Petra Henniger von Wallersbrunn Costumer FielsClosed   Amelia   Updated September 27, 2024 at 8:05am   4 Most recent comment from Stefan Petrov:Hi, no problem, as long as we are on the right path. Make sure to open a new ticket regarding a new subject and we will kindly provide assistance.    Paul Swaak permissionsClosed   Amelia   Updated September 27, 2024 at 7:49am   4 Most recent comment from Stefan Petrov:Hello AJ, Well, the workaround would be to change the permissions manually with the third-party editor such as the User Role editor. This allows you to change the permissions (read / write) for a spec ... Francesca Kendall Not displaying service imageClosed   Amelia   Updated September 27, 2024 at 7:27am   2 Most recent comment from Stefan Petrov:Hi Francesca, I hope you are doing well. Make sure that the service has a picture added in the Service settings. The catalog booking form shows the service information from here, so you want to make s ... Geoffrey Lecerf API update employee weekdayClosed   Amelia   Updated September 27, 2024 at 7:25am   12 Most recent comment from Stefan Petrov:Hi Nicolas, Please, feel free to continue the conversation on this ticket with my colleague. He will investigate further and provide the answer. I'm sure that he will come up with the solution.  Yijin There is no way to change the custom price of an established event after the updateClosed   Amelia   Updated September 27, 2024 at 6:28am   6 Most recent comment from Marko Davidović:  Hello there, Thank you for reaching out to us. Please do not write more than once on the ticket because it sends it to the end of the queue. We work on the tickets in order as they arrive, and eac ... Michael Updating Information Displayed On Employee Appointment ListClosed   Amelia   Updated September 27, 2024 at 5:26am   13 Most recent comment from Marko Davidović:  Hello again, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual t ... Colin Hickey coupons   Amelia   Updated September 26, 2024 at 3:19pm   2 Most recent comment from Uroš Jovanović:Hello Colin, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... Martin JARVIS Allowing non-purchasable services   Amelia   Updated September 26, 2024 at 3:18pm   2 Most recent comment from Uroš Jovanović:Hello Martin, Thank you for reaching out to us. I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features. It probably can be done ... Bart De Bock Export settings to other wordpress   Amelia   Updated September 26, 2024 at 3:16pm   2 Most recent comment from Uroš Jovanović:Hello Bart, You can clone your site with some duplicator or cloning plugin, also there's a way to migrate only Amelia's database tables. There are around 47 tables with wp_amelia_ prefix tha ... Holly Notification Email Setup   Amelia   Updated September 26, 2024 at 3:15pm   2 Most recent comment from Uroš Jovanović:Hello Holly, Thank you for reaching out to us. An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SM ... Nael The availabilties doesn't appears as available on the website   Amelia   Updated September 26, 2024 at 12:49pm   6 Most recent comment from Uroš Jovanović:Hello Nael, I would suggest that you update hte plugin to the latest version (7.8), keep an eye on this, and let me know if the same issue reoccurs. I am looking forward to your reply. Sayed Need assistanceClosed   Amelia   Updated September 26, 2024 at 12:16pm   2 Most recent comment from Stefan Petrov:Hi Sayed, Thanks for reaching out to us. Please, allow me to explain how Amelia works. You have to configure services and employees in order to offer the possibility for customers to book. Timeslots o ... Thibaut Manager can't see others eventClosed   Amelia   Updated September 26, 2024 at 11:09am   2 Most recent comment from Stefan Petrov:Hello Thibaut, Thanks for reaching out to us. Unfortunatelly, a WP user can't have multiple user roles assigned at the same time. This is creating a conflict and you wont be able to make or save ... Johan Google Calendar integration   Amelia   Updated September 26, 2024 at 10:56am   7 Most recent comment from Uroš Jovanović:Hello Johan, Thank you for the update on this. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ...