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Public Tickets

Rodrigo Contreras stalledClosed   Amelia   Updated March 24, 2023 at 9:40am   11 Most recent comment from Marko Davidović:Hello Rodrigo,Yes, of course we will close this ticket now but If you have any more questions please open a new separate ticket for each question and we will gladly help you there. We wish you all t ... Ed Height of Step-By-Step 2.0 formClosed   Amelia   Updated March 24, 2023 at 7:24am   10 Most recent comment from Marko Davidović:Hello Ed,We are glad to hear that everything is resolved in regard to this. As for a customer panel my apologies but I can not find the customer panel on this page. I can only see the booking form? Ca ... Jon Sidebar Text ColorClosed   Amelia   Updated March 23, 2023 at 4:25pm   8 Most recent comment from Uroš Jovanović:Hello Jon,Glad to be able to assist you. Jürgen Link Outlook integration and .ics file - more optionsClosed   Amelia   Updated March 23, 2023 at 2:34pm   6 Most recent comment from Uroš Jovanović:Hello Jürgen,For that purpose, you can change the configuration of the "Set Ics File Description" option on the Amelia/Settings/Notifications page.Let me know if you have any other questions. Emily Cannot scroll up or downClosed   Amelia   Updated March 23, 2023 at 2:24pm   4 Most recent comment from Uroš Jovanović:Hello Emily,Thank you for providing me with the credentials.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have ... Irene Giuriato Issue with time update after switching from daylight saving to standard timeClosed   Amelia   Updated March 23, 2023 at 2:09pm   2 Most recent comment from Aleksandar Vuković:Hello Irene.Thank you for reaching out to us.If you see incorrect times in the appointments booked after Daylight Savings Time starts, the time zone of your WordPress site needs to be adjusted. Pl ... Acceleralia Customer Login with password - Send link directly after appointmentClosed   Amelia   Updated March 23, 2023 at 1:51pm   2 Most recent comment from Uroš Jovanović:Hello Acceleralia,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https:/ ... Anne Rename tagClosed   Amelia   Updated March 23, 2023 at 1:18pm   2 Most recent comment from Aleksandar Vuković:Hello Anne.At the moment, it's not possible to rename the tags, but you can remove the selected tags and add new ones.We will work on the tags in the future, as we plan to redesign the Events bot ... Kerstin Roosen amelia and product of woocommerceClosed   Amelia   Updated March 23, 2023 at 1:07pm   4 Most recent comment from Uroš Jovanović:Hello Kerstin,Looking forward to your reply. Berthod Billy Custom fieldsClosed   Amelia   Updated March 23, 2023 at 1:03pm   2 Most recent comment from Aleksandar Vuković:Hello there.Thank you for reaching out to us.I'm sorry to disappoint you, but unfortunately, something like this is not yet possible. We will be working on that in the future, so the fields are d ... Mikki Storey hyperlink to an eventClosed   Amelia   Updated March 23, 2023 at 12:06pm   4 Most recent comment from Marko Davidović:Hello Mikki,Unfortunately, we do not have an eta. Hopefully, it will be implemented this year but we can not make any promises at this time.We wish you all the best. Have a nice day.  Robert Kotula US ZIP CodeClosed   Amelia   Updated March 23, 2023 at 11:01am   2 Most recent comment from Marko Davidović:Hello Robert, Thank you for reaching out to us.We are glad to hear that.If you have any more questions please open a new separate ticket for each question and we will gladly help you there. We wish y ... Hafsa Customers not receiving forgot password EmailClosed   Amelia   Updated March 23, 2023 at 10:30am   6 Most recent comment from Uroš Jovanović:Hello Hafsa,The placeholder for the customer panel link was not set up properly on the email template. Please let me know if you have any other questions. Andreas Jantke is it possible to blacklist customers?Closed   Amelia   Updated March 23, 2023 at 10:27am   2 Most recent comment from Uroš Jovanović:Hello Andreas,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Corinne Fretwell Zoom OAuth IntegrationClosed   Amelia   Updated March 23, 2023 at 10:24am   2 Most recent comment from Uroš Jovanović:Hello Corinne,Thank you for reaching out to us.At the moment, I would suggest that you leave it as it is as our developers are preparing the upcoming changes to the Zoom configuration.Please let me k ...