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Public Tickets

Eoin Issue with add to cart for non logged in userClosed   Amelia   Updated April 7, 2023 at 10:22am   6 Most recent comment from Uroš Jovanović:Hello Eoin,Thank you very much for your patience.When this kind of issue occurs, where the product in WooCommerce is not displayed when the user is not logged in, this is due to some security measure ... Roger Murillo TimeZoneClosed   Amelia   Updated April 7, 2023 at 10:07am   2 Most recent comment from Marko Davidović:Hello Roger, Thank you for reaching out to us.Amelia doesn't have any time zone settings, and it relies on WordPress' General settings. Also please check your employee time zone in employee ... Olav activationClosed   Amelia   Updated April 7, 2023 at 9:28am   2 Most recent comment from Marko Davidović:Hello Olav, Thank you for reaching out to us.All plugins and add-ons are activated through the Settings tab for that specific plugin: Amelia: If you purchased the plugin through the Envato marketplac ... Craig Flint Customizing the Step by Step v2Closed   Amelia   Updated April 7, 2023 at 9:23am   5 Most recent comment from Marko Davidović:Hello Craig,We are glad that everything is fine now.If you have any more questions please open a new separate ticket for each question and we will gladly help you there. We wish you all the best. Hav ... Malik Custom formClosed   Amelia   Updated April 7, 2023 at 8:57am   2 Most recent comment from Marko Davidović:Hello Malik, Thank you for reaching out to us. Not everything can be changed but those that can you can change with Poedit. So please try this with Poedit.1. Download the Amelia plugin from CodeCany ... mahmoud TimeClosed   Amelia   Updated April 7, 2023 at 7:53am   2 Most recent comment from Marko Davidović:Hello mahmoud, Thank you for reaching out to us.I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3340632/ For futu ... Alexander Stern Edit customersClosed   Amelia   Updated April 6, 2023 at 3:41pm   4 Most recent comment from Uroš Jovanović:Hello Alexander,Thank you for clearing that up.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ a ... [email protected] Notification (Short code)Closed   Amelia   Updated April 6, 2023 at 1:51pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Can you please elaborate on what you are referring to and I will assist you with this? Looking forward to your reply. Julien Kohnhauser Activate Pro FeaturesClosed   Amelia   Updated April 6, 2023 at 1:43pm   10 Most recent comment from Uroš Jovanović:Hello Julien,Thank you for the update on this and apologies for the inconvenience.Can you please test it out now and let me know if it works or not?Looking forward to your reply. Cheza Booking form calendarClosed   Amelia   Updated April 6, 2023 at 12:29pm   7 Most recent comment from Uroš Jovanović:Hello Cheza,Thank you for the update on this.Can you please update the plugin to the latest version (6.2.2), test it out, and let me know if it works or not? Looking forward to your reply. Roger Murillo Contact FormClosed   Amelia   Updated April 6, 2023 at 12:17pm   2 Most recent comment from Uroš Jovanović:Hello Roger,Thank you for reaching out to us.For that purpose, you can create custom fields on the Amelia/Custom fields page and assign them to the needed service.Please let me know if you have any o ... Matthew Hellier Reminder emails still sent if event cancelledClosed   Amelia   Updated April 6, 2023 at 11:38am   2 Most recent comment from Marko Davidović:Hello Matthew, Thank you for reaching out to us.Scheduled messages are sent only if there's an existing Event the message is related to and if the Event is in the Approved status. So, in short - ... Spiros Amelia Buffer TimeClosed   Amelia   Updated April 6, 2023 at 11:27am   2 Most recent comment from Marko Davidović:Hello again Spiros,Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/ Features are ... Spiros Amelia Extras LabelClosed   Amelia   Updated April 6, 2023 at 11:24am   2 Most recent comment from Marko Davidović:Hello again Spiros, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. But maybe you can achieve this if you set this service with a separate booking fo ... Spiros Payment method for specific servicesClosed   Amelia   Updated April 6, 2023 at 11:21am   2 Most recent comment from Marko Davidović:Hello Spiros, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. This works for all services in the same way and unfortunately, you can not set this up ...