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Public Tickets

Ariel Penn Appointment TimesClosed   Amelia   Updated April 13, 2023 at 10:02am   2 Most recent comment from Marko Davidović:HelloAriel , I'm afraid that we didn't quite get what you want to achieve exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? We wish you all the bes ... Jason Re: Recurring appt formatting (ticket #3102988)Closed   Amelia   Updated April 13, 2023 at 8:55am   11 Most recent comment from Marko Davidović:Hello Jason, We just got the feedback from our colleagues and they have told us that you have an old version of Amelia. Please update it and purge the cache and then try again and see if this will wo ... netwerk Different time slots per serviceClosed   Amelia   Updated April 13, 2023 at 6:14am   2 Most recent comment from Marko Davidović:Hello Zsolt, Thank you for reaching out to us.Yes, of course. You can set the length of service when you create it from 5 minutes to up to 24 hours. You set this in service/edit service like thisIf yo ... DesignBurst Limited Why are events not featured in dashboard?Closed   Amelia   Updated April 12, 2023 at 11:31pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.At the moment, we do not have this option, but we are working on adding it to dashboard information, but there is no ETA on this.Please let me know if you have a ... Cesar Vazquez Security QuestionClosed   Amelia   Updated April 12, 2023 at 11:20pm   2 Most recent comment from Uroš Jovanović:Hello Cesar,Thank you for reaching out to us.This security issue is referring to the lite version of the plugin that was already resolved.Please let me know if you have any other questions. Julia EmojisClosed   Amelia   Updated April 12, 2023 at 10:43pm   2 Most recent comment from Uroš Jovanović:Hello Julia,Thank you for reaching out to us.As we are using third-party libraries for those fields, emojis are not supported from their side. We will work on improving this in the future, but there ... Sabrina Google CalendarClosed   Amelia   Updated April 12, 2023 at 10:29pm   5 Most recent comment from Uroš Jovanović:Hello Sabrina,Glad to hear that the issue has been resolved.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews ... netwerk pending status should be bookedClosed   Amelia   Updated April 12, 2023 at 12:52pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’ ... Ying Zhang Incompatibility with Really Simple SSLClosed   Amelia   Updated April 12, 2023 at 12:12pm   2 Most recent comment from Uroš Jovanović:Hello Ying,Thank you for reaching out to us and for pointing this out.We have noted this issue and passed it on to our developers.We hope that it will be worked on in the near future. justin Scared to update versionClosed   Amelia   Updated April 12, 2023 at 12:00pm   4 Most recent comment from Uroš Jovanović:Hello Jason,Thank you for looping in to assist Justin, we really appreciate it. Jacob S Finances Tab Shows No DataClosed   Amelia   Updated April 12, 2023 at 11:38am   19 Most recent comment from Uroš Jovanović:Hello Jacob,Thank you for your feedback, I will send the information you provided me with to our developers and hope that it will be optimized in the near future.Please let me know if you have any ot ... Digna Mielard Booked, not paydClosed   Amelia   Updated April 12, 2023 at 11:27am   4 Most recent comment from Marko Davidović:Hello Digna, You are most welcome, and we are glad that we were able to help you. As for terms and conditions if you still have issue some issues feel free to write to us an explain what the issue is ... Wilkenson NotificationsClosed   Amelia   Updated April 12, 2023 at 11:05am   2 Most recent comment from Uroš Jovanović:Hello Wilkenson,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ ... Ulli Springett how to issue refundsClosed   Amelia   Updated April 12, 2023 at 10:54am   2 Most recent comment from Marko Davidović:Hello Ulli, Thank you for reaching out to us.I'm afraid, at the moment there's no feature for refunding Customers in Amelia.Therefore, refunds should be proceeded manually through the paymen ... Fernando Martinez Phone vizualization problemClosed   Amelia   Updated April 12, 2023 at 10:53am   7 Most recent comment from Uroš Jovanović:Hello Fernando, Thank you for clearing the problem up. Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have insta ...