Okay

Public Tickets

Carol Wilder Mail/Notifications configClosed   Amelia   Updated October 3, 2024 at 7:13am   4 Most recent comment from Stefan Petrov:Hi Carol, Thanks for the reply. Apologies, I've sent the article for Google password configuration, only to see that you are actually using Outlook. You may follow the instructions from this link ... Tine Automatic Billing (Stripe / Mollie)?Closed   Amelia   Updated October 3, 2024 at 6:46am   4 Most recent comment from Marko Davidović:Hello again, Yes, I'm afraid you need to do this manually until we implement our invoice feature. Should you have any further inquiries, we kindly request that you open separate tickets for each ... Raymond Reminder emails and textClosed   Amelia   Updated October 3, 2024 at 6:30am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. For cron the best and easiest way to set this up is just to ask your hosting provider to set this, Since cron-reminder notifications are created and set ... Shauna Foley Email notification issueClosed   Amelia   Updated October 3, 2024 at 6:24am   2 Most recent comment from Stefan Petrov:Hi Shauna, I hope you are doing well. Please, check your WP cron configuration. Here is how it should be configured and how it works.  Depending on the server, there are different configurations for ... Piotr Jankowski Changing the width of the formClosed   Amelia   Updated October 2, 2024 at 1:08pm   5 Most recent comment from Uroš Jovanović:Hello Piotr, Try this CSS: .am-adv-select__item-label {    white-space: normal !important;   /* Allows text to wrap onto the next line */    word-wrap: break-word !important; /* Break long words ... Piotr Jankowski changing the content of the notification from English to Polish after making an appointmentClosed   Amelia   Updated October 2, 2024 at 1:01pm   2 Most recent comment from Uroš Jovanović:Hello Piotr, Thank you for reaching out to us. Notification templates are not included in the translations mentioned above, so when you access Amelia/Notifications, all templates will be in English. ... Barbara Thieme Error Code - URGENTClosed   Amelia   Updated October 2, 2024 at 12:52pm   9 Most recent comment from Stefan Petrov:You are welcome, Barbara. Thanks for the feedback. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about pl ... QiK Online-Akademie 403 Error when creating eventsClosed   Amelia   Updated October 2, 2024 at 12:25pm   9 Most recent comment from Stefan Petrov:Hello Vivia, Of course, future updates will contain this fix, so there are no issues. Feel free to ask anything regarding other topics on a new ticket and we will kindly assist.    ADRIAN synchronizingClosed   Amelia   Updated October 2, 2024 at 10:56am   44 Most recent comment from Uroš Jovanović:Hello Adrian, This feature will be implemented in one of the future updates, but there is no ETA at the moment. Please let me know if you have any other questions. manson google meetClosed   Amelia   Updated October 2, 2024 at 10:29am   24 Most recent comment from Stefan Petrov:Hi manson, Well, you should be using Google Recaptcha credentials that are made on Google - here. Please, find more information regarding Google Recaptcha on this link.     MITSUHIRO SUNADA About Notification emailClosed   Amelia   Updated October 2, 2024 at 10:20am   4 Most recent comment from Stefan Petrov:That's great to hear! I'm glad that I could help. Of course, the support team is always available for help.  Have a nice day!   Michael Etokakpan Not showing two separate time slot on same special dayClosed   Amelia   Updated October 2, 2024 at 9:06am   5 Most recent comment from Uroš Jovanović:Hello Michael, Glad to hear that the issue has been resolved. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review o ... Chris Pending statusClosed   Amelia   Updated October 2, 2024 at 7:45am   7 Most recent comment from Marko Davidović:Hello again, The issue is as we suspected and mentioned. In employee assigned services you have set that minimum is 2 and this overrides general settings That is why first customer get pending status ... Pablo Amelia Client PortalClosed   Amelia   Updated October 2, 2024 at 7:43am   4 Most recent comment from Stefan Petrov:Hi Pablo, I see now, unfortunatelly, this is currently not possible within the Customer Panel. Customers can only preview the appointments (manage them), but in order to book new appointments, they wo ... Leonardo Link Google MeetClosed   Amelia   Updated October 2, 2024 at 7:32am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. This is not possible to achieve at this time Im afraid. In light of this, we encourage ...