Public Tickets
Francesca Kendall
No longer able to display by locationClosed
Amelia
Updated February 21, 2025 at 8:18am
17
Most recent comment from Stefan Petrov:Hi Francesca,
I've just received confirmation that the issue has been fully resolved and will be included in the next update, which we plan to release next week (assuming everything else goes smo ...
christiaan fourie
Events won't deleteClosed
Amelia
Updated February 21, 2025 at 7:59am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
We can not see this on your site and this should not be possible unless there are some cache issues. Please purge the cache and then check this if still ...
Nicolas
I bought "standard" but the features don´t work!Closed
Amelia
Updated February 21, 2025 at 7:06am
5
Most recent comment from Marko Davidović:
Hello again,
Please do not write more than once on the ticket because it sends it to the end of the queue.
We work on the tickets in order as they arrive, and each of your new replies sends a ...
Michel Verschaeren
Issue: Booking Confirmation Emails Routing to Admin Instead of Customer
Amelia
Updated February 20, 2025 at 3:29pm
2
Most recent comment from Uroš Jovanović:Hello Michel,
Could you confirm if this issue occurs when the admin is logged into WordPress and then an appointment is booked? This will help us narrow down the cause of the problem.
Looking forward ...
Charlotte
The "confirmation" of booking - Event name not translated
Amelia
Updated February 20, 2025 at 3:22pm
5
Most recent comment from Uroš Jovanović:Hello Charlotte,
I am looking forward to your reply on the second ticket!
Srikanth
How to change the location in the appointment form .
Amelia
Updated February 20, 2025 at 2:59pm
2
Most recent comment from Uroš Jovanović:Hello Srikanth,
Thank you for reaching out to us.
This is most definitely related to the time zone configuration on your website.
Amelia doesn't have any time zone settings, and it relies on Word ...
Marica
Issue with Payment Methods and Email Address Change
Amelia
Updated February 20, 2025 at 1:55pm
14
Most recent comment from Uroš Jovanović:Hello Marica,
Glad to be able to assist you.
My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?
Can you, please, leave a review on the Lite versi ...
Srikanth
Me and my clients are receiving any notification mails through ameliaClosed
Amelia
Updated February 20, 2025 at 12:44pm
2
Most recent comment from Stefan Petrov:Hi Srikanth,
Thanks for reaching out to us.
An issue with email notifications could be caused by several reasons:
Your hosting provider is blocking all 3rd party settings and only allowing their SMTP ...
Alex
visual bug in customer panel 2.0 for appointmentClosed
Amelia
Updated February 27, 2025 at 6:30am
4
Most recent comment from Marko Davidović:Hello again,
We just got the feedback from our colleagues and they have told us that this registered as a bug and our Dev team will work on this and it should be fixed in one of the following updates. ...
Daisuke Kikuta
Google Ads Conversion Settings
Amelia
Updated February 20, 2025 at 12:25pm
4
Most recent comment from Uroš Jovanović:Hello Daisuke,
Thank you for your message. Could you please specify which Google Ads conversion tags you need to add and where exactly you want them placed on the thank-you page? Also, do you have acc ...
Nikita
Attaching a document
Amelia
Updated February 20, 2025 at 12:07pm
2
Most recent comment from Uroš Jovanović:Hello Nikita,
You can attach a link to the PDF in the appointment approved notification or a custom notification. Simply upload the document to your website or a cloud storage service and include the ...
Marie JOUET
How to ?Closed
Amelia
Updated February 20, 2025 at 10:33am
4
Most recent comment from Marko Davidović:Hello again,
Not at all this just allows to keep things fair for all users and to keep things seprate. Hopefully we managed to help you.
We wish you all the best and hope you have a wonderful day ahea ...
Tim
ConfigurationClosed
Amelia
Updated February 20, 2025 at 9:55am
8
Most recent comment from Stefan Petrov:Hi Tim,
Well, in that case, you can assign multiple locations in the employee work hours section, however, the issue you mentioned earlier will remain. You can have one employee on the same day workin ...
Luis
Calendar is not loadingClosed
Amelia
Updated February 20, 2025 at 8:31am
4
Most recent comment from Stefan Petrov:Hi Luis,
While I was waiting for the credentials, I checked the booking form again. It looks like it’s working properly now for all services. Could you please double-check and let me know if everyth ...
Zoltan Ordog
Events List 2.0 Mobile view issue
Amelia
Updated February 19, 2025 at 3:21pm
2
Most recent comment from Uroš Jovanović:Hi Zoltan,
This issue was present in previous versions of Amelia, but it has since been resolved. Please update the plugin to version 8.0.2, and the pricing variations should display correctly on mobi ...